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Gold Reef Place Guest House

Guest House

Reviews

3.9/ 5

Based on 41 reviews

Good

Cleanliness
3.8
Location
3.9
Value for money
4.0
Service
4.1
Safety
4.0
Maria K
1 night stay With friends
5.0
Nov 2023

Everything was perfect the way it was on their advertisement. Our stay was very nice and a lovely welcome.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Maritza M
1 night stay With partner
2.6
Feb 2023

Staff was extremely friendly and helpful. And that is all. The place doesn't look like the pictures inside. It is smelly. The fan was not working and tied up with a cable tie into a bulk. The tV remote doesn't work. TV too high to change channels. Bathroom you must be so careful everything is loose. Thanks, but no thanks. I have stayed at a lot of places same price. 80% better. No glasses only 1 teaspoon. And the reception area? Come on, really?

Cleanliness
2.0
Service
5.0
Location
2.0
Safety
3.0
Value for money
1.0

Jaco V
1 night stay Family with young children
1.4
Apr 2023

Disappointed in the guest house in question. I booked 2 rooms, one double room and one room for 3 persons. On arrival the lady gave us 2 rooms with double beds. I explained that this is not right and the one room must be able to take 3 people (the 2 rooms are the same and the price difference was R300). After that they offered an extra bed for R450, I refused to pay it and showed them the accommodation confirmation. After another struggle they took us to other rooms without bathrooms and we have to share a bathroom with other people, again I mentioned that I already paid for rooms with en suite bathrooms. After I got the owner's no. could get and spoke to her on the phone and expressed my unhappiness, they were able to rectify the situation - with unhappiness on both sides. If the guest house was fully booked, it would have presented a dilemma. If the guest house was fully booked there would not have been enough parking within the premises for all the vehicles. The people who were there had to park each other just to get the vehicles in the premises for the night.

Teleurgesteld in die betrokke gastehuis. Ek het 2 kamers bespreek, een dubbel kamer en een kamer vir 3 persone. Met aankoms het die dame vir ons 2 kamers gegee met dubbelbeddens. Ek het verduidelik dat dit nie reg is nie en die een kamer moet 3 persone kan vat (die 2 kamers is dieselfde en die prys verskil was R300). Daarna het hul 'n ekstra bed aangebied teen R450, ek het geweier om dit te betaal en vir hul die verblyfbevestiging gewys. Na nog 'n gesukkel het hul ons na ander kamers sonder badkamers geneem en ons moet met ander mense 'n badkamer deel, weereens het ek genoem dat ek reeds vir kamers met en suite-badkamers betaal het. Nadat ek die eienaar se nr. kon kry en telefonies met haar gepraat het en my ongelukkigheid uitgepspreek het, kon hul die situasie reg stel - met ongelukkigheid aan beide kante. Indien die gastehuis vol bespreek was, sou dit 'n dilema afgegee het. Indien die gastehuis vol bespreek was sou daar nie genoeg parkering binne die perseel gewees het vir al die voertuie nie. Die mense wat daar was, moes mekaar vas parkeer net om die voertuie in die perseel te kon kry vir die nag.

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Cleanliness
1.0
Service
1.0
Location
2.0
Safety
2.0
Value for money
1.0

Cj V
1 night stay Individual traveller
3.6
Nov 2021

Friendly service, but the unit needs attention. See stars.

Vriendelike diens, maar die eenheid kort aandag. Sien sterre.

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Cleanliness
1.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
3.0

Ferdinand V
1 night stay With partner
4.8
Mar 2019

Comfortable. We were very kindly received by Ivy. Room was neat. It was conveniently located near Nasrec Center where our function was. Enjoyed a deliciously filling breakfast on Sunday morning. Will definitely stay there again.

Gemaklik. Ons was baie vriendelik deur Ivy ontvang. Kamer was netjies. Dit was gerieflik geleë naby Nasrec-sentrum waar ons funksie was. Het Sondag-oggend 'n heerlik vullende ontbyt geniet. Sal beslis weer daar oornag.

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Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Geraldine P
1 night stay With friends
2.6
Mar 2019

Ivy is great but the units need a good cleaning. Ivy is very friendly and helpful. The rooms need a good cleaning, fan did not work, sink is loose and shower has black mold. Breakfast was pleasant.

Ivy is great maar die eenhede kort 'n goeie skoonmaak. Ivy is baie vriendlik en behulpsaam. Die kamers kort 'n goeie skoonmaak, waaier het nie gewerk nie, wasbak is los en stort het black mould. Ontbyt was aangenaam.

This review has been automatically translated.
Cleanliness
2.0
Service
5.0
Location
2.0
Safety
2.0
Value for money
2.0
Dawn
Gold Reef Place Guest House

Good day, Thank you for your review. We have noted your concerns and have passed on the message to the relevant staff. Pity these concerns were not addressed whilst you were here, we have spare fans in the office, the other concerns have been addressed. Many Thanks Gold Reef Place.

Goeie dag, Dankie vir jou resensie. Ons het kennis geneem van u bekommernisse en het die boodskap aan die betrokke personeel deurgegee. Jammer dat hierdie bekommernisse nie aangespreek is terwyl jy hier was nie, ons het spaar aanhangers in die kantoor, die ander bekommernisse is aangespreek. Baie dankie Gold Reef Place.

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P H
Short stay With friends
1.0
Mar 2019

Extremely disappointing. The accommodation was dirty. Rats in the room. Bedside lamp screen torn. Beds wobbly. Cushions lumpy and torn. Mattresses obsolete. Sheets dirty. Not enough towels and toilet paper. Breakfast poorly prepared. Food poor quality and not enough for the amount of people staying there. Salt and pepper containers dirty and sticky. Not enough tables and chairs in the dining room for all the guests. Reception dirty and very unfriendly. Only interested in our money which we should have paid immediately when we arrived. Didn't see management again for the next 3 days. We feel that Gold Reef Place Guest House should not be on the website's list of accommodation. It damages your name. They advertise that they are a 3 star accommodation but are not even worth 1 star. We paid little for the accommodation, but at least expect clean and tidy accommodation. Get them off your books. The other guests were also very dissatisfied. Everyone agreed with their own experience.

Uiters teleurstellend. Die verblyf was vuil. Rotte in die kamer. Bedlampie se skerm geskeur. Beddens wankelrig. Kussings knopperig en geskeur. Matrasse uitgedien. Lakens vuil. Nie genoeg handdoeke en toiletpapier nie. Ontbyt swak voorberei. Kos swak gehalte en nie genoeg vir die hoeveelheid mense wat daar gebly het nie. Sout en peper houers vuil en taai. Nie genoeg tafels en stoele in die eetkamer vir al die gaste nie. Ontvangs vuil en baie onvriendelik. Net belanggestel in ons geld wat ons dadelik moes betaal het toe ons aangekom het. Het vir die volgende 3 dae nie weer die bestuur gesien nie. Ons voel dat Gold Reef Place Guest House nie op die webtuiste se lys van verblyf moet wees nie. Dit doen julle naam skade aan. Hulle adverteer dat hulle 'n 3 ster-verblyf is, maar is nie eens 1 ster werd nie. Ons het min betaal ver die verblyf, maar verwag tenminste skoon en netjiese verblyf. Kry hulle van julle boeke af. Die ander gaste was ook baie ontevrede. Almal was dit eens met hulle eie ondervinding.

This review has been automatically translated.
Cleanliness
1.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0

Marissa V
1 night stay With partner
4.6
Nov 2018

Very hospitable, delicious breakfast, peaceful and quiet. Many thanks to Wayne and Dawn who went to great lengths to make our stay at Gold Reef Place pleasant and comfortable. Will definitely support them again in the future.

Baie gasvry, heerlike ontbyt, rustig en stil. Baie dankie aan Wayne en Dawn wat met baie moeite ons verblyf by Gold Reef Place aangenaam en gemaklik gemaak het. Sal vir seker hul in die toekoms weer ondersteun.

This review has been automatically translated.
Cleanliness
4.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Dawn
Gold Reef Place Guest House

Thank you for the nice words, we are glad you enjoyed your stay. Dawn

Dankie vir die mooi woorde, ons is bly julle het jul verblyf geniet. Dagbreek

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Sonica N
1 night stay With partner
3.6
Nov 2018

Rooms a bit small but neat and clean. We stayed here one night to attend a concert at Soccer City. The room was very small but well equipped with a fridge, TV and fan. Neat and clean and nice bedding and comfortable bed. Location is close to Soccer City and the yard is secure.

Kamers bietjie klein maar netjies en skoon. Ons het een aand hier gebly om 'n konsert by Soccer City by te woon. Die kamer was baie klein maar goed toegerus met 'n yskas, TV en waaier. Netjies en skoon en mooi beddegoed en gemaklike bed. Ligging is naby aan Soccer City en die erf is veilig.

This review has been automatically translated.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
3.0
Value for money
3.0
Dawn
Gold Reef Place Guest House

Thank you for the nice words. We are glad you enjoyed your stay and the concert. Dawn

Dankie vir die mooi woorde. Ons is bly jy het jou verblyf en die konsert geniet. Dagbreek

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Anonymous Guest
Short stay On business
1.8
Oct 2018

Cleanliness
1.0
Service
3.0
Location
2.0
Safety
1.0
Value for money
2.0

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3.9/5

Dawn Verified

Properties 1

Reviews 41

On LekkeSlaap 14 years

From
From R600
per night, for 2 ppl
From
R600
per night, for 2 ppl
Make a Booking
  • Free cancellation up to 1 week before your stay!
  • Capacity: 23 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 12 Malcolm Avenue, Southdale, Johannesburg, 2135, Gauteng
  • TGCSA rating:
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDU1NmRjZTQ3LWNjZDctNDM4Yi1iZDQyLWY4NmFkY2YxYmUxMQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R600 per night, for 2 ppl 41 5 1 4 12 Malcolm Avenue Southdale 2135 Gauteng 021 201 8901 14:00-20:00 10:00 -26.239388046791 28.022797107697

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