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Hadens Guesthouse

10 reviews
Guest House

Reviews

4.5/ 5

Based on 10 reviews

Excellent
Cleanliness
4.8
Location
4.4
Value for money
4.1
Service
4.6
Safety
4.7
Alicia V
1 night stay ⋅ With friends
5.0
Nov 2024

Short but very impressed. Service was friendly and very helpful. Room was clean and very nice.

Kort maar baie impressed. Diens was vriendelik en baie behulpsaam. Kamer was skoon en baie mooi.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Executive Quadruple ...
Shantel D
1 night stay ⋅ Family with teenagers
4.6
Sep 2023

Overnight for cycling event. Our room was clean and tidy. The staff was very friendly.

Oorslaap vir fietsrybyeenkoms. Ons kamer was skoon en netjies. Die personeel was baie vriendelik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Executive Family Roo...
Lizette J
1 night stay ⋅ Family with teenagers
4.4
Jun 2023

Clean guest house and nice big fridge. The room and bathroom were clean and the fridge had plenty of space.

Skoon gastehuis en lekker groot yskas. Die kamer en badkamer was skoon en yskas het baie plek gehad.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
3.0
Safety
4.0
Value for money
5.0
Room stayed in
Executive Family Roo...
Corné E
Short stay ⋅ Family with teenagers
5.0
Sep 2022

Great service, neat, clean! Very nice stay, everything was clean and tidy, staff very helpful!

Puik diens, netjies, skoon! Baie lekker gebly, als was skoon en netjies, personeel baie behulpsaam!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Executive Triple Roo...
Thuli N
Short stay ⋅ Family with young children
5.0
Mar 2020

Pleasant. I highly recommend Haden's Rest Guesthouse. The place is neat and homely. The staff is professional and friendly. The breakfast was delicious.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Zelda V
1 night stay ⋅ Family with young children
5.0
Oct 2019

Perfect. Everything a family of 6 needs and more. Clean and safe with excellent service - we unexpectedly had an extra person and it was not difficult for them to provide extra sleeping place within a few hours. See you again next month!

Onverbeterlik. Alles wat `n gesin van 6 benodig en nog meer. Skoon en veilig met uitstekende diens - ons het onverwags `n ekstra persoon saam gehad en dit was nie moeite vir hulle om binne `n paar uur reg te staan met nog slaapplek nie. Sien julle weer volgende maand!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Nicky R
1 night stay ⋅ Family with young children
4.8
May 2019

Safe and quiet, breakfast was delicious. Ria was very friendly and wonderful with the kids. We felt at home and her staff was friendly and had a very nice breakfast.

Veilig en lekker stil, ontbyt was heerlik. Ria was baie vriendelik en wonderlik met die kinders. Ons het tuis gevoel en haar staf was vriendelik en baie lekker ontbyt voorgesit.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Leon P
Short stay ⋅ Family with young children
4.4
Apr 2018

Good option if you want to spend the night in Nelspruit. We didn't have many options to choose from when we wanted to book late for the long weekend. Hadens Rest was the best of what was available. We were 3 people including a young child. Separate room would have been better and there was not much place to sit if you bought fast food to eat in the evening. It was awkward. The lady who took our breakfast order was different from one day to the next and sometimes they had no idea what their own menu said. That said, I would spend the night there again, as Nelspruit itself doesn't have very good options. Our host asked me on our departure what we used from the bar fridge, I told her water and coke and she then immediately asked someone to check what I had used after I told her.

Goeie opsie as jy in Nelspruit wil oornag. Ons het nie veel opsies gehad om van te kies toe ons laat wou boek vir langnaweek nie. Hadens Rest was die beste van wat beskikbaar was. Ons was 3 mense, insluitend 'n jong kind. Apparte kamer sou beter gewees het en daar is was nie juis plek om te sit as mens kitskos gekoop het om te eet die aand nie. Dit was ongemaklik. Die dame wat ons ontbyt bestelling gevat het was anders van die een dag na die ander en partykeer het hulle geen idee gehad wat hulle eie spyskaart se nie. Bygesê, ek sal weer daar oornag, aangesien Nelspruit self nie juis goeie opsies het nie. Ons gasheer het op ons vertrek my gevra wat ons gebruik het uit die bar fridge, ek sê toe vir haar water en coke en sy vra toe dadelik vir iemand om te gaan kyk wat ek gebruik het nadat ek haar vertel het.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0
Sharon
Hadens Guesthouse

Hi Leon, We are sorry to hear that accommodation in Nelspuit area does not meet your standards, and that you will return to Haden's Rest again. We were not fully booked and had extra rooms if you wanted a separate room. Each room in our guest house has a wooden deck with tables in front of each room's entrance, many of our guests eat their fast food there and we provide or request food for our guests, our reception is open until 21H00 in the evenings and the manager lives on the premises , our dining room is also available if guests would prefer. Thank you very much for bringing to our attention the lady who served your breakfast, unfortunately it was a long weekend and we had some of our temporary staff on duty, but definitely very important feedback as we are very keen on excellent service. It is unfortunately standard procedure to check the bar fridge before guests leave, due to losses we suffered with people who were not always honest. Thank you

Hallo Leon, Ons is jammer om te hoor dat verblyf in Nelspuit area nie aan julle standaarde voldoen nie, en dat julle weer sal terugkom Haden’s Rest toe. Ons was nie vol bespreek nie en het ekstra kamers gehad indien u n aparte kamer sou wou gehad het. Elke kamer in ons gastehuis het a hout dek met tafels voor elke kamer ingang, baie van ons gaste eet hulle kitskosies daar en ons verskaf of aanvraag eetgery vir ons gaste, ons ontvangs is oop tot 21H00 in die aande en die bestuurder woon op die perseel, ons eetkamer is ook beskikbaar indien gaste dit sou verkies. Baie dankie dat u onder ons aandag gebring het met die dame wat u ontbyt bedien het, ongelukkig was dit 'n lang naweek en het ons van ons tydelike personeel op diens gehad, maar beslis baie belangrike terugvoer want ons is uiters gesteld op uitmuntende diens. Dit is ongelukkig standaard prosedure om die bar yskas na te gaan voordat gaste vertrek ,as gevolg van verliese wat ons gely het met mense wat nie altyd eerlik was nie. Dankie

This review has been automatically translated using Google.
Gert L
1 night stay ⋅ Individual traveller
3.6
Jun 2017

Somewhat expensive for its looks. See star rating.

Effens duur vir die looks. Sien sterre.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
2.0
Cherilynn V
1 night stay ⋅ Family with young children
3.4
Jun 2016

Reservation confusion. When I arrived at Haden's Rest Guesthouse, I had to wait quite a while before someone saw that I was at the gate, this after pressing the intercom, phoning and eventually hooting. Once I got inside, they couldn't find my reservation. The manager was not on site and was not answering the phone. Eventually, I was then taken to another location (off site) to Haden's Rest Tumblestone Manor. Once I arrived, I was told that they are fully booked, and couldn't find my reservation so I was put into another family room. My family and I decided to go out for dinner, and when we returned, I found a handwritten note under the door, asking for detail of my reservation. The next morning I had to explain and show my reservation. This was explained to the manager/owner's mother. I was then told, that the person doing their reservations had family trouble and had failed to inform them of my reservation. I was offered their apologies for the inconvenience. I was rather disappointed in the overall experience and especially since they couldn't find my reservation. I do not feel that this is very professional.

Cleanliness
4.0
Service
3.0
Location
3.0
Safety
4.0
Value for money
3.0
Sharon
Hadens Guesthouse

Good Day We apologise once again for the confusion. As we explained to you before our manager had a family crisis and hence a proper handover was not done. We have already apologised to you three times. The room you were booked into was the room that was reserved for you. We have 2 guest houses one street apart that are run as one business. We would also like to say that your manner was unpleasant and you remained that way throughout the stay no matter how hard we tried to accommodate your needs.

Good Day We apologise once again for the confusion. As we explained to you before our manager had a family crisis and hence a proper handover was not done. We have already apologised to you three times. The room you were booked into was the room that was reserved for you. We have 2 guest houses one street apart that are run as one business. We would also like to say that your manner was unpleasant and you remained that way throughout the stay no matter how hard we tried to accommodate your needs.

This review has been automatically translated using Google.

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4.5/5

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Properties 1

Reviews 10

On LekkeSlaap 9 years

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From
From R 1 250
per night, for 2 ppl
10 reviews
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From
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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 16 people
  • All ages welcome
  • Check-in: 14:00 to 21:00
    Check-out: 10:00
  • Address: 30 van der Merwe Street, Mbombela, Mbombela (Nelspruit), 1200, Mpumalanga
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8faebda37d82995e8ece3b0e0b33e7d8b9aaa4c09a1d89314db785a8e36e96f51a1081b9a603709a5b2a88e9466c8e9e1c59?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 from R1 250 per night, for 2 ppl 10 5 1 5 30 van der Merwe Street Mbombela 1200 Mpumalanga 021 201 8901 14:00-21:00 10:00 -25.47993 30.98053

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