Kloofzicht Estate Country House
Ontmoet jou gasheer
Kyk ’n bietjie na die gasheer se rekord en hul ander blyplekke se resensies. Sien gasheer se profiel
4.1/5
Lynne Geverifieer
Eiendomme 2
Resensies 14
Op LekkeSlaap 9 jaar
Opsomming van Resensie
Maryna J - Aug 2023
Algehele gradering
Respons was baie vinnig. Baie akkommoderend. Lieflike uitsig en ligging. Plek is baie mooi versorg en die eienaar en staff is vriendelik en behulpsaam.
Megan K - Feb 2024
Algehele gradering
Beautiful stay, will be back again!
Ida R - Nov 2023
Algehele gradering
Was 'n vinnige oplossing vir ons in nood, staff was vriendelik en behulpsaam.
Kloofzicht Estate Country House se terugvoer
Dear Ida
I’m mortified that you had a far from perfect experience. I am shocked, embarrassed and disappointed. This is inconceivable as I have just bought new cotton bath sheets and bedding for the busy season. I personally inspect the units but as I had a death in my family, I was away in Hilton that week. However, my manager Mela is absolutely brilliant and would have rectified this straight away, had you brought it to her attention. My handyman/painter is going from unit to unit checking for areas that need touching up, but unfortunately it was too late for your visit. I am so sorry.
I appreciate and thank you for your constructive feedback
Kind regards
Lynne
Erika K - Jun 2022
Algehele gradering
Was fantasties vir ons groot familie met vier couples en kinders en babas.
Helga B - Jun 2022
Algehele gradering
Outydse sjarme waar vriende saam kan kuier!
Etienne F - Okt 2021
Algehele gradering
Kloofzicht is kampioen!
Kloofzicht Estate Country House se terugvoer
Wow, thanks Etienne, what a lovely review. My staff loved looking after you and will be delighted with your glowing feedback. We all look forward to welcoming you again in the future
Lorenne O - Sep 2020
Algehele gradering
Heerlike, ruim akkommodasie. Kombuis goed toegerus om klomp honger kinders te kon voed!
Lees meerHannes J - Okt 2018
Algehele gradering
Dit was fantasties.
Kloofzicht Estate Country House se terugvoer
Thank you for your 5-star review. We are so pleased you enjoyed your stay and hope to welcome you back again in the future.
Jennifer K - Okt 2017
Algehele gradering
Vriendelike diens, mooi omgewing.
Claudine M - Aug 2016
Algehele gradering
It was amazing.
Hierdie resensie word in sy oorspronklike taal gewys.
Vertaal na Afrikaans.
Amazing!
Wonderlike atmosfeer. Het soos tuiste weg van die huis gevoel!
Hierdie resensie is vertaal.
Sien oorspronklike in English.
Kloofzicht Estate Country House se terugvoer
Thanks Claudine, so pleased you enjoyed your getaway.
Sonja W - Aug 2016
Algehele gradering
Lekker.
Kloofzicht Estate Country House se terugvoer
Thanks Sonja. I understand exactly how you feel and I'm so sorry about the wet wood. (While the heater and the hot water bottles help, they certainly lack ambience. We spent this past weekend in The Farmhouse and all the wood to be found in Tulbagh was very wet due to all the rain, rain for which we are very thankful, and also had a huge struggle to get our fire going. Our staff is however on call 24/7 and Rasta would have sorted your fire for you had you but called. All staff contact numbers appear in our welcome file.
Stienie V - Jun 2016
Algehele gradering
Heerlik om in die buitelug te wees.
Kloofzicht Estate Country House se terugvoer
Yes, thank you, I am so pleased to hear you liked the Farmhouse and the warm friendly service.
After guests in the House last month asked for and were supplied 29 bags of wood over one weekend, we limited our complimentary supply to 4 bags daily, after which guests may buy from us or from the garage in the village. However, in your case, Rasta assures me he gave you and all the units additional wood last weekend, way in excess of the complimentary supply and says he would have happily given you more had he known it was required. As you yourself saw, my staff bend over backwards to accommodate all our guests' needs, and would have happily brought you more wood. We only recently set a limit due to the above mentioned abuse, but my staff remain totally flexible and helpful
Morne H - Okt 2015
Algehele gradering
Goeie bekostigbare en eenvoudige verbly.
Lees meerKloofzicht Estate Country House se terugvoer
Thanks you for your feedback. Please accept my apologies and see my comments in my response above regarding the ice and the microwave.
When I moved to the country from the city 10 years ago, we realized watching TV was no longer important or necessary.
I therefore do not offer TV in my units, nor mention TV on my website, so I'm sorry you arrived thinking there would be TV.
There is now however a TV in the huge Farmhouse kitchen and as we had no guests staying in the House, Tsitsi offered you this option. The kitchen is absolutely gorgeous, we've had quite a few filmshoots there, so I'm not sure why this offer offended you, but perhaps there's something lost in translation. Guests do normally go off to the Bushpub or the Tulbagh Hotel just 4 km away to watch sporting events which I'm sure would have been lots of fun but I am going to add this pointer to my guests information folder to avoid future confusion. Once again, thank you for your feedback
Annemarie H - Okt 2015
Algehele gradering
Alhoewel daar ruimte vir verbetering is, is daar baie pluspunte.
Lees meerKloofzicht Estate Country House se terugvoer
Thank you for your constructive criticism as this helps me to make adjustments where relevant
Although I personally do not believe in microwaves and wont have one in any of my homes or in my restaurant, I do realize I'm alone in this so there is one in Housekeeping for just such instances, which Tsitsi could have brought over to you.
We also have plenty of games that we bring out on request (due to children destroying or losing pieces) and we have now included these items on our guest information folder, so big thanks for bringing this up.
And yes, Tsitsi was very disappointed when questioned about the fridges which she did forget to switch on as she usually does first thing in the morning, a mistake I'm sure she won't repeat. She could have offered you ice from the freezer in Housekeeping had she realized; another item now added to guest info.
Although you use the word 'silverskoon', you have only awarded 3 stars for cleanliness.?...unless I've lost something in translation and do hope everything was spotless.
I'm pleased that your overall experience was a pleasant one and thank you for your time to give me this feedback
- Kapasiteit: 25 mense
- Alle ouderdomme is welkom
-
Inkloktyd: 15:00 tot 19:00
Uitkloktyd: 10:00 - Adres: Straatskerk, Tulbagh, 6820, Wes-Kaap
Welkom by LekkeSlaap
Welkom terug!
Verander jou wagwoord?
Sluit by ons nuusbrief aan!
Skep ’n profiel om jou besprekings te bestuur
Teken by jou LekkeSlaap-profiel in
Vul jou e-posadres in om te begin
Teken in om spesiale aanbiedinge te ontvang