Kraal African Luxury Lodge
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4.3/5
Kraal Geverifieer
Eiendomme 2
Resensies 40
Op LekkeSlaap 3 jaar
Opsomming van Resensie
Dineo M - Aug 2024
Algehele gradering
It was amazing️.
Connie M - Apr 2024
Algehele gradering
Exquisite place ever. Thank you for creating Kraal African Luxury Lodge in North West.
Janice H - Apr 2024
Algehele gradering
Exceptional experience.
Nelisiwe Bridgette N - Apr 2024
Algehele gradering
We enjoyed ourselves.
Tsholanang L - Jan 2024
Algehele gradering
Phenomenal.
Peter M - Sep 2024
Algehele gradering
Amazing place.
Petrus Zulu T - Aug 2024
Algehele gradering
Perfect.
Kobus V - Mrt 2024
Algehele gradering
Wow.
Pumzile K - Aug 2024
Algehele gradering
Good.
Lees meerMmathari N - Feb 2024
Algehele gradering
Amazing fabulous.
Tsele M - Apr 2024
Algehele gradering
It wasn't value for my money.
Lees meerKanya M - Feb 2024
Algehele gradering
The lodge is wonderful for seclusion and privacy - just be ready to pay.
Lees meerAadil E - Feb 2024
Algehele gradering
Kraal - a gem that needs to be polished to show its real beauty.
Lees meerTshiamo M - Okt 2023
Algehele gradering
I thoroughly enjoyed our stay. Dumisani gave the most amazing game drive. Mpho and Ingrid made us feel at home throughout our stay. The chef made sure that every meal was prepared to perfection. They even planned a surprise date as we were celebrating our anniversary.
Victoria B - Jun 2023
Algehele gradering
It was great.
Thulasizwe M - Mei 2023
Algehele gradering
Beautiful place and proper customer service.
Kraal African Luxury Lodge se terugvoer
Dear Thulasizwe
We are really happy you enjoyed your stay with us and we look forward to welcoming you back soon.
Kind regards
Barry and the Team at Kraal
Jorene M - Mrt 2023
Algehele gradering
Alles is perfek en die staff was excellent.
Kraal African Luxury Lodge se terugvoer
Dear Jorene,
Thank you for your really lovely review. We are so glad you had a wonderful stay with us and we look forward to welcoming you back soon.
Regards, Barry and Gretel.
Ntendeni S - Mrt 2023
Algehele gradering
Worth every dime. The ambience and view was as per advertising. The staff service is out of this world.
Nonkululeko T - Sep 2023
Algehele gradering
Amazing is an understatement.
Kraal African Luxury Lodge se terugvoer
Thank you so much for your amazing review. We are so glad to hear that you loved it, we look forward to seeing you again.
Lorato S - Jul 2023
Algehele gradering
Perfect, the place and service exceeded my expectations. I don’t even have the words to describe how I feel. Everything and I do mean everything was perfect.
Kraal African Luxury Lodge se terugvoer
Dear Lorato
We really glad you enjoyed your stay with us and we hope to see you back with us soon.
Kind regard
Barry
Jeff M - Jun 2023
Algehele gradering
My stay was fabulous.
Kraal African Luxury Lodge se terugvoer
Hi Jeff
I am really glad you enjoyed our walk. Hopefully you will be back when its warmer and we can get out there again to do some more exploring.
Regards
Barry
Andrea B - Okt 2023
Algehele gradering
A unique stay a short drive from Johannesburg.
Lees meerKraal African Luxury Lodge se terugvoer
Thank you so much for your review. We appreciate the feedback and will address these points you have mentioned.
Thank you again for staying with us and we hope to see you very soon.
Luyanda M - Jan 2023
Algehele gradering
Amazing experience.
Anonieme gas - Aug 2023
Algehele gradering
Anonieme gas - Jan 2023
Algehele gradering
Thembisile M - Feb 2023
Algehele gradering
Not what I expected.
Lees meerKraal African Luxury Lodge se terugvoer
Dear Thembisile.
With regards to the ladybug issue.
"It's called an aggregation, and it's something these usually solitary beetles do each winter from about November to February. Scientists believe ladybugs aggregate to regulate their internal body temperatures, share mates, enhance their defense, and share resources."
Not sure where you found spider webs as all Villas are double checked by our front of house and management before guests check in. We only do meals in Villas on special request. The reason why we do not serve meals in the Villas, is because of the distance from our kitchen to each villa and having to serve 3-course meals and ensure that meals are warm on arrival and plating still intact.
An electrical issue with the jacuzzi heating was brought to our attention and resolved the next morning.
Kind Regards
Barry
Sibusiso N - Feb 2023
Algehele gradering
Underwhelming.
Lees meerKraal African Luxury Lodge se terugvoer
Dear Sibusiso
I am sorry to hear that you did not have a good experience. It appears that the loadshedding was an issue which we regret has become a reality in South Africa. We do our best to accommodate our guests requests for generator power but we cannot keep the generator on at all times especially during the late night and early hours of the morning when most guests are already sleeping. As discussed with you we are currently looking at Solar option's but this is a very expensive exercise.
The meals are always prepared fresh but yes, the pizza base is not made from scratch but is a ready made base that we use. But the pizza toppings are always freshly prepared.
Management is on site 24/7 and always available when the guests need them. We are usually busy in the office but if our front of house girls or our guests need us we are always available to them.
As you mentioned Ingrid is incredibly competent and is able to look after our guests without management having to check on her. Our girls will let us know if there are issues that need our attention.
Unfortunately, yes we did try to schedule dinner to fit in with loadshedding times as I mentioned to keep the generator running has become very costly.
As discussed we have had to stop serving dinners in the villas for various reasons that I explained to you.
Apologies if you could hear the conversations going on in the kitchen we are in the process of getting a serving window between the restaurant and the kitchen to keep the noise level down between the two areas.
The game drive is one of our projects that require more attention as our ranger is new and not yet familiar with all the animals, we try to send our manager on the drives as he is a qualified ranger but unfortunately he is not always available as he may be busy attending to other issues that need his attention.
Thank you for your feedback and we hope to be able to improve the game drive experience and hopefully loadshedding becomes a vague memory one day - but not likely.
Kind regards
Barry
Tracy M - Jul 2023
Algehele gradering
Expensive, lack of privacy, overall disappointing stay.
Lees meerKraal African Luxury Lodge se terugvoer
Good afternoon Tracy and thank you for your comments.
We pride ourselves in the views from each of our villas from the vantage point from the top of the mountain overlooking the game reserve and Fredefort Dome. And because of the location of each villa on the edge of the mountain it makes it very difficult for other guests to see inside each villa and it is for this reason we do not have any curtains or blinds to spoil this view. With regards to the deck light, these can easily be turned off and if requested when you were here our staff could have pointed out the location of the switch for you.
With regards to the cleanliness of each of our villas are cleaned by our staff and then signed off by our front of house lady after a second inspection. All our swimming pools are solar heat and as you may well appreciate the entire country has been blanketed with a very cold spell with some areas even having snow for the first time in years. We do have very high calcium levels in our water and both our pools and especially our jacuzzi, the water is drained and refilled before each new guest's arrival, do have deposits of calcium, but this is not a reflection of the cleanliness of the pool or its water.
We have chosen not to put Televisions in our villas as guests are here to relax and enjoy the wildlife and the views. However, we do have a TV in our cigar bar if you wanted to watch anything of interest during your stay. All our villas have free Wi-Fi to use during your stay if you are required to be online for any reason.
We are sorry you did not enjoy your stay with us and appreciate the architectural design and concept.
Kind Regards
Kraal Lodge
Barry
Thandeka S - Jul 2022
Algehele gradering
Everything was perfect.
Kraal African Luxury Lodge se terugvoer
Hi Jozi, thank you for your feedback, and looking forward to your next visit. We are currently re-looking at our menus for our lunches and am sure you will enjoy what we have to offer on your next visit.
Mandisa B - Nov 2022
Algehele gradering
Great, beautiful and lovely staff.
Kraal African Luxury Lodge se terugvoer
Good Day Mandisa. Thank you for your review. We appreciate your feedback. All the Villa's private pools are solar heated and are reliant on the sun to warm the pools unfortunately we have had a week of overcast and rainy weather which affects the performance of the solar heating system of the pools. We really needed the rain in the reserve so we are really grateful. We hope you will be back to stay with us again soon and will be able to enjoy warmer weather so that you can enjoy your pool.
Kind regards,
Barry
Sarie F - Jun 2022
Algehele gradering
Ruskans op 'n berg.
Fred S - Des 2022
Algehele gradering
We had a fabulous stay due to impress service from staff, a wonderful location with beautiful serene views. Great food from the chef. We certainly will make another trip for another stay.
Kraal African Luxury Lodge se terugvoer
Thank you very much Fred. It was a pleasure having you both as guests and looking forward to your next visit. Please contact us for specials as returning guests. Will pass this message on to all the staff and please have a blessed Christmas.
Ndivhuwo M - Aug 2022
Algehele gradering
A nice area to unwind.
Kraal African Luxury Lodge se terugvoer
Thank you for choosing Kraal African Luxury Lodge. Unfortunately, August is always windy, but the rest of the year offers great weather. The wind brings rain, which revitalises the bush.
Yolandi V - Jun 2022
Algehele gradering
Teleurstellend.
Lees meerAnonieme gas - Nov 2022
Algehele gradering
Tumi M - Sep 2022
Algehele gradering
It was not bad, the rooms are dirty, the manager is rude, doesn’t greet guests.
Kraal African Luxury Lodge se terugvoer
Good Morning Tumi, If you are referring to your late check-out and request to join the rest of our guests waiting to be transported down the mountain to their vehicles for their journey home, we do apologise. Very surprised at your comment on your dirty room as we pride ourselves on cleanliness in all our villas and the fact that all villas are double checked by our FOH before check-ins.
- Kapasiteit: 10 mense
- Geen kinders
-
Inkloktyd: 13:00 tot 17:00
Uitkloktyd: 10:00 - Adres: Kraal Glamping Lodge, 34 km vanaf Potchefstroom, 2520, Noordwes
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