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Lieben Charm Guest Farm

37 reviews
Guest House

Reviews

3.7/ 5

Based on 37 reviews

Good
Cleanliness
3.7
Location
3.9
Value for money
3.4
Service
3.6
Safety
3.9
Anneen L
Short stay ⋅ Family with young children
5.0
Apr 2024

Cute little place. The service we received there is lovely! The place is clean and cozy and will definitely book there again if we have to stay in the area.

Oulike plekkie. Die diens wat ons daar ontvang het is dierbaar! Die plekkie is skoon en gesellig en sal vir seker weer daar bespreek as ons in die area moet oorbly.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Room 1
Elsabe
Lieben Charm Guest Farm

Thank you very much for your positive feedback, Anneen. I am grateful it was a pleasant stay for you.

Baie dankie vir jou positiewe terugvoer, Anneen. Ek is dankbaar dit was vir jul 'n aangename verblyf.

This review has been automatically translated using Google.
Suzette V
1 night stay ⋅ Individual traveller
4.8
Apr 2024

Completely adequate. Elsabe gave clear information about check-in procedures and Kwima was very friendly. Slept well and very well located. Milk was provided for morning coffee, but unfortunately there was no coffee or tea bags.

Heeltemal voldoende. Elsabe het duidelike inligting gegee oor inklokprosedures en Kwima was baie vriendelik. Lekker geslaap en baie goed geleë. Melk is voorsien vir oggendkoffie, maar ongelukkig was daar geen koffie of teesakkies nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Room 4
Carel D
1 night stay ⋅ With partner
4.2
Jul 2024

Well located and affordable. Location is good and communication and arrangements good. The bed was the only item that could have been a little better, but otherwise it offers good value for money and friendly staff.

Goed geleë en bekostigbaar. Ligging is goed en kommunikasie en reelings goed. Die bed was die enigste item wat dalk 'n bietjie beter kon wees, maar andersins bied dit goeie waarde vir geld en vriendelike personeel.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Room 2
Elsabe
Lieben Charm Guest Farm

Thanks for the feedback, we are paying attention to the bed you brought to our attention.

Dankie vir terugvoering, ons gee aandag aan die bed wat u onder ons aandag gebring het.

This review has been automatically translated using Google.
Leon K
1 night stay ⋅ With partner
4.2
Jul 2023

No rooibos tea. The roof in the bathroom needs serious attention. Would be good if we could open a window. No windows. We did have a clean room.

Geen rooibostee nie. Die dak in badkamer het ernstige aandag nodig. Sal goed wees as ons 'n venster kon oopmaak. Geen vensters nie. Ons het wel 'n skoon kamer gehad.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Room 3
Pelotshweu K
1 night stay ⋅ With partner
4.0
Feb 2023

It's beautiful. The room was beautiful.

Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Room 4
Elsabe
Lieben Charm Guest Farm

Thank you for your kind and positive review.

Thank you for your kind and positive review.

This review has been automatically translated using Google.
Alysha G
Short stay ⋅ With friends
3.4
Dec 2023

Invasion of privacy. The staff have no respect for personal space and kept entering our rooms after repeatedly being asked to leave. They walked in on us getting dressed multiple times and continued to stay in the room. Keep in mind, we had left in the morning from 9-12, giving them enough time to clean the rooms. And we left again at 2pm. When checking out, no one was available to assist us. When check out is at 9am, someone should be ready to take back the keys by 8!

Cleanliness
4.0
Service
2.0
Location
5.0
Safety
2.0
Value for money
4.0
Room stayed in
Room 5 Log Cabin
Elsabe
Lieben Charm Guest Farm

Good day Alysha, We are sorry to hear that you were dissatisfied with our staff. We have spoken to both the staff that were on shift during your stay. We train our staff to respect our guests' privacy and they both confirmed that they did not enter your rooms at any time without asking. We have never had any complaint like this so it's definitely out of the ordinary. Our maintenance staff did however tell us that he went to one of the rooms to fix a lock but that you were outside and aware of the fact that he was working in the room. Regarding the key, we have instructions on the door as well as the entrance. Due to guests leaving at different times, the key can be left in the room and guests can simply close the door upon departure. We apologise if you feel that an inconvenience was caused but assure you that our staff are trained to be professional.

Goeie dag Alysha, Ons is jammer om te hoor dat jy ontevrede was met ons personeel. Ons het met beide die personeel gepraat wat tydens jou verblyf aan die skof was. Ons lei ons personeel op om ons gaste se privaatheid te respekteer en hulle het albei bevestig dat hulle nie enige tyd jou kamers binnegegaan het sonder om te vra nie. Ons het nog nooit so 'n klagte gehad nie, so dit is beslis buitengewoon. Ons instandhoudingspersoneel het egter vir ons gesê dat hy na een van die kamers gegaan het om 'n slot reg te maak, maar dat jy buite was en bewus was van die feit dat hy in die kamer werk. Wat die sleutel betref, het ons instruksies op die deur sowel as die ingang. As gevolg van gaste wat op verskillende tye vertrek, kan die sleutel in die kamer gelos word en gaste kan eenvoudig die deur toemaak met vertrek. Ons vra om verskoning as jy voel dat 'n ongerief veroorsaak is, maar verseker jou dat ons personeel opgelei is om professioneel te wees.

This review has been automatically translated using Google.
Anonymous Guest
1 night stay ⋅ With partner
3.0
Jul 2023

Cleanliness
3.0
Service
2.0
Location
4.0
Safety
3.0
Value for money
3.0
Room stayed in
Room 5 Log Cabin
Sandra C
1 night stay ⋅ With partner
3.8
Jan 2022

At least slept well and the room was nice. I booked 3 for 6 adults (3 couples). The rooms are not in the same class at all. The room we stayed in was large and had a private bathroom, which is good. The other 2 rooms' toilet and bathroom were just partitioned off with panels, not private at all. The rooms also do not have refrigerators in them. There was milk put in a container with milk in one of the other rooms but it was sour the next morning. Our room has an air conditioner in it but was out of order. At least they gave fans for all 3 rooms. All in all, it wasn't a bad experience, but there were shortcomings.

Het darem lekker geslaap en die kamer was mooi. Ek het 3 vir 6 volwassenes (3 paartjies) bespreek. Die kamers is nie in die minste in dieselfde klas nie. Die kamer wat ons self in gebly het, was groot en het 'n privaat badkamer gehad, wat goed is. Die ander 2 kamers se toilet en badkamer was net afgeskort met panele, glad nie privaat nie. Die kamers het ook nie yskaste in nie. Daar was melk in 'n houertjie neergesit met melk in een van die ander kamers maar dit was suur die volgende oggend. Ons kamer het 'n lugversorger in maar was buite werking. Hulle het darem vir al 3 kamers waaiers gegee. Alles in ag genome was dit nie 'n slegte ondervinding nie, maar daar was tekortkominge.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
3.0
Room stayed in
Room 4
Room stayed in
Room 5 Log Cabin
Anonymous Guest
1 night stay ⋅ Individual traveller
2.6
Nov 2022

Cleanliness
2.0
Service
4.0
Location
3.0
Safety
3.0
Value for money
1.0
Room stayed in
Room 4
Marietjie P
1 night stay ⋅ With partner
1.0
Oct 2022

The visit was average. The sliding door wouldn't close properly, the toilet leaked and the shower head kept falling off. It costs R800 for one night to sleep over and there wasn't even breakfast, which I feel is actually ridiculous for what we got.

Die kuier was gemiddeld. Die skuifdeur wou nie ordentlik sluit nie, die toilet het gelek en die stortkop het bly afval. Dit kos R800 vir een nag om oor te slaap en daar was nie eens ontbyt nie, wat ek voel is eintlik belaglik vir dit was ons gekry het.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0
Room stayed in
Room 5 Log Cabin
Elsabe
Lieben Charm Guest Farm

Sorry that according to you your accommodation was not up to standard. We followed up and the necessary repairs were made. I understand your dissatisfaction, considering your overall rating it is clear that some of the points awarded by you are unfounded. Allocating for location 1 is really not the Guest House's fault and our fence is electrified and you have received a code to enter the gate. Sorry again.

Jammer dat u verblyf was volgens u nie op standaard nie. Ons het opgevolg en die nodige is herstel. Ek verstaan u ontevredentheid, in ag geneem u algehele gradering is dit duideik dat van die punte toegeken deur u ongegrond is. Om vir ligging 1 toe te ken is werklik nie die Gastehuis se skuld nie, en ons heinig is ge-elektrifiseer en u het 'n kode ontvang om by die hek in te kom. Jammer weereens.

This review has been automatically translated using Google.

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3.7/5

Elsabe Verified

Properties 1

Reviews 37

On LekkeSlaap 9 years

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From R800
per night (sleeps 2)
37 reviews
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From
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per night (sleeps 2)
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  • Capacity: 11 people
  • All ages welcome
  • Check-in: 13:00 to 22:00
    Check-out: 09:00
  • Address: Kleinfontein 368, Division 81, Cullinan District, 1001, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA620dee786516f5d221d674476a816dbf930e17c7bed1f86844bba828e38910364b9fd08a62832f74d4a36d8d10107382c029?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R800 per night (sleeps 2) 37 5 1 4 Kleinfontein 368 Division 81 1001 Gauteng 021 201 8901 13:00-22:00 09:00 -25.801620198741 28.50049585104

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