Mama Mia @ Charlotte House
Ontmoet jou gasheer
Kyk 'n bietjie na die gasheer se rekord.
4.6/5
Mark Geverifieer
Eiendomme 1
Resensies 33
Op LekkeSlaap 8 jaar
Opsomming van Resensie
Frits And Hannie N - Mei 2024
Algehele gradering
Uitstekend!
Alicia S - Aug 2023
Algehele gradering
Wat 'n pragtige plek! Was baie beïndruk met die plek! Die dekor is stunning!
Clinton W - Jul 2023
Algehele gradering
Pragtig, beslis 'n moet!
Megan G - Jul 2024
Algehele gradering
Lovely stay.
Petrus M - Mei 2023
Algehele gradering
Baie gerieflike verblyf met aangename atmosfeer.
Amora E - Okt 2022
Algehele gradering
Heerlik ontspan in pragtige omgewing.
Johan N - Nov 2022
Algehele gradering
Besoek Stilbaai vir die eerste keer sedert 1977 en ervaar Charlotte Huis se fantastiese ligging.
William R - Sep 2022
Algehele gradering
Great venue - great hosts.
Dirk Jw O - Jan 2022
Algehele gradering
Lekker gebly. Huisfront kan verbeter word.
Anisha V - Okt 2021
Algehele gradering
Wow!
Pieter S - Sep 2021
Algehele gradering
Excellent accommodation and value for money.
Japie C - Jun 2021
Algehele gradering
Puik uitsig
Wja M - Apr 2021
Algehele gradering
Beste verblyf in Stilbaai by verre!
Marisa B - Apr 2021
Algehele gradering
'n Hemelse blyplek tussen die fynbos en 'n ongelooflike see-uitsig
Vicki S - Apr 2021
Algehele gradering
Loved our stay. Can't wait to bring my overseas family when they come visit.
William B - Apr 2021
Algehele gradering
Absolut die beste.
Andre S - Sep 2021
Algehele gradering
'n Unieke verrassende ervaring.
Ryno M - Mrt 2021
Algehele gradering
Ongetwyfeld waarde vir geld!
Elizabeth N - Mei 2021
Algehele gradering
Aangenaam.
Andries V - Jun 2021
Algehele gradering
Dit was OK. 'n Paar stukkies beskuit sou lekker wees.
Sonya K - Des 2020
Algehele gradering
Lovely place and stay.
Bridget K - Aug 2020
Algehele gradering
Wonderful ocean view! Our room was huge!
Lees meerChristoff F - Mrt 2019
Algehele gradering
Beyond amazing service and flexibility. Can’t recommend any other accommodation in the Western Cape more.
Peter V - Jul 2019
Algehele gradering
Clean,spacious and well equipped.
Danielle L - Aug 2019
Algehele gradering
What an amazing time we had. Beautiful decor and great hosting made our break away something to remember.
Marlise E - Jun 2019
Algehele gradering
Mooi en rustig.
Lees meerRiana L - Jan 2019
Algehele gradering
Stilbaai was bitter mooi.
Marie V - Apr 2018
Algehele gradering
Naby aan alles waar jy wil wees.
Cecil B - Aug 2016
Algehele gradering
Mediterranean!
Hierdie resensie word in sy oorspronklike taal gewys.
Vertaal na Afrikaans.
Mediterreens!
Mark en Kirsty was hartlike gashere en baie hulpvaardig. Charlotte House is pragtig. Dis 'n jammerte ons verblyf was so kort en die weer het nie saamgespeel nie.
Hierdie resensie is vertaal.
Sien oorspronklike in English.
Maret S - Mrt 2016
Algehele gradering
Sal beslis weer so maak.
Anonieme gas - Aug 2016
Algehele gradering
Elzabe D - Aug 2016
Algehele gradering
Het afgeskeep gevoel omdat ons die slegste opsie uit vier kamers gebied is, terwyl die plek nie vol was nie.
Lees meerMama Mia @ Charlotte House se terugvoer
Dear Elzabe,
It appears since your first review and my first response you do not feel any better? I am unsure of what we did, but I believe we must have personally offended you in some way? I am deeply sorry about this as we enjoy what we do and love the fact that it gives us the opportunity to meet a wide range of people all ages and all nationalities. I do have to say your review is untrue and very unfair. We always offer the best customer service possible to our guests at all times. You stated that you had to ask to be moved, this is completely untrue.
The first untruth: You expressed your unhappiness with the room you were in and Mark gladly offered you the other room, you did not ask. In your defence there is nothing worse than having to tell someone you are unhappy. The other room was booked for the Sunday but the guest went in to the studio you were in first with no complaints. She was very happy as it was her second visit in the same room and she stayed 5 days.
Second untruth: the view is not of the neighbours wall! The side window overlooks the neighbouring property, the the other windows and doors overlook the nature reserve. I will be adding pictures of this view so others can see this.
Third untruth: no electric blanket?! Yes there was? No soap?! There is always hand wash and shower gel in the room and usually a block of wrapped soap.
Just to clarify, the flooring is the exact same in both studios, for some reason the second room you were in felt maybe, less concrete? The braai area is the same only smaller in the second room so I am unsure why you felt this was better, obviously this is down to personal preference.
The bedding is identical in all the rooms also, all the same age and all purchased from the same shop.
We do not have a 'worse room'. all of our rooms are meticulously cared for and have all the same facilities.
This is the second bad review you have left us and it is hard to not take this personal. However, we will still do our very best to offer all of our guests the very best customer service we can, and although your stay with us has 'left a bad taste' in your mouth, I do hope other guests continue to enjoy their stay with us.
Good luck with your future travels!
Kirsty
Shaun L - Des 2015
Algehele gradering
Great guesthouse!
- Kapasiteit: 8 mense
- Alle ouderdomme is welkom
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Inkloktyd: 14:00 tot 20:00
Uitkloktyd: 10:00 - Adres: Weidemanstraat 27, Stilbaai, 6674, Wes-Kaap
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TGCSA-gradering:
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