Musina Hotel

4 resensies

Hotel

Resensies

3.2/ 5

Gebaseer op 4 resensies

Netheid

2.5

Ligging

3.8

Waarde vir geld

2.5

Diens

3.5

Veiligheid

3.8

Kf V

1 nag ⋅ Saam met vriende

3.2

Feb 2017

Kamers swak toegerus met slegs "bare essentials", swak vakmanskap op teëlwerk, badkamer pateties, geen warmwater vir stort of wasbak. Indien jy net 'n bed verlang, geen probleem - moet net nie meer as dit soek nie.

Netheid

2.0

Diens

2.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

2.0

Sien gasheer se antwoord

Sarita

Musina Hotel

Dear guest We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that your experience during your stay did not meet your expectations. Please note that we have different types of accommodation available, from Deluxe to Budget. Our budget rooms have not been upgraded yet, but we invite you to come and experience more than the basics in one of our luxury rooms. We would also like to mention that we experienced a municipal strike over that specific time, which caused the “no water” problem. We do hope you give us another chance as you will definitely feel the difference.

Martjie K

1 nag ⋅ Gesin met klein kinders

2.8

Sep 2017

Bietjie teleurgesteld. Het 'n drie bed bespreek, maar twee bed gekry. Daar was nie teelepels nie. Dit was nie heeltemal sleg nie, maar het meer verwag. Ek was ook nie op die besprekingslys nie, hulle het gesukkel om my bespreking op te spoor.

Netheid

2.0

Diens

2.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

2.0

Sien gasheer se antwoord

Sarita

Musina Hotel

More, Jammer om te hoor dat u nie tevrede was met Musina Hotel nie. Dankie dat hierdie punte uitgewys is sodat ek kan ondersoek instel oor hoekom ons nie ons standaarde in plek het nie. U kan my gerus kontak met u volgende besoek sodat ek seker kan maak dat u die diens kry wat ons aan u, as ons klient belowe.

Nancy V

Kort verblyf ⋅ Saam met vriende

2.0

Jul 2017

Pictures on the internet do not represent what we got. When you walk into the reception area it looks like a beautiful place til you get to the rooms and the bathroom is just another story, they were disgusting to the point that we were afraid to use them without wearing flip flops as we thought there was a possibility of getting athlete's foot or some sort of fungal infection.

Word in die oorspronklike taal vertoon.

Netheid

1.0

Diens

5.0

Ligging

1.0

Veiligheid

1.0

Waarde vir geld

2.0

Sien gasheer se antwoord

Sarita

Musina Hotel

Dear guest, I am extremely disappointed to hear that you found our service to be below your standards. We would like to know more, like which room was allocated to you, in order for me to do a thorough investigation. Please email me with a phone number or email address so I can discuss your issues personally.

Andries C

Kort verblyf ⋅ Besigheidsreis

4.8

Mrt 2016

Baie hulpvaardige personeel en netjiese kamers met lieflike lugversorging. Die personeel was hulpvaardig en baie vriendelik. Die kamer was skoon en netjies. Die hotel is sentraal geleë en naby al die belangrike winkels. Het deurgaans veilig gevoel tydens ons verblyf.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Sien gasheer se antwoord

Sarita

Musina Hotel

Baie dankie vir die positiewe terugvoer. Gehalte, diens en kwaliteit is vir ons 'n hoë prioriteit. Sien uit daarna om u weer te verwelkom by Musina Hotel.