O’Hanna’s Guest House

21 resensies

Gastehuis

Resensies

3.6/ 5

Gebaseer op 21 resensies

Goed

Netheid

3.3

Ligging

3.3

Waarde vir geld

3.6

Diens

3.8

Veiligheid

3.7

Ilse S

1 nag ⋅ Saam met vriende

3.2

Des 2022

Vriendelik, maar basies. As jy hulle tarief in ag neem, verwag jy net basies. Daar is 2 goed wat gepla het: Geen toiletpapier nie, maar hulle het gebring nadat ons gevra het vir 'n rolletjie. Die stort was nie skoon nie.

Netheid

2.0

Diens

5.0

Ligging

1.0

Veiligheid

4.0

Waarde vir geld

4.0

Susan V

Kort verblyf ⋅ Saam met lewensmaat

1.6

Mei 2022

Teleurstellend en verwag nie so plek op webtuiste. Van ligte dood, kragproppe wat nie werk nie, beddegoed ompaar en lyk nie goed, kamer bedompig geruik, moes kontant gee van balans, geen kaartfasiliteite, kamer swak skoongemaak, bed nie netjies opgemaak, drommetjies nie uitgegooi nie en wag nou nog vir my kleingeld en ook kwitansie. Beveel aan plek nie veilig in ag geneem omgewing en asseblief kyk na hierdie plek regtig nie goeie advertensie vir webtuiste nie en ek is al jare by julle. Versoek dringend om te inspekteer oor kwaliteit. Hul fooi meer as slaapplek in Bloemfontein en daar was dit stergehalte.

Sien meer

Netheid

2.0

Diens

1.0

Ligging

2.0

Veiligheid

1.0

Waarde vir geld

2.0

Sien gasheer se antwoord

Lee-Ann Hendrick and

O’Hanna’s Guest House

Hi Susan, There sorry to hear about your experience. Please note we will make sure all your concerns are addressed. Kind regards

Jamie-lee B

1 nag ⋅ Saam met lewensmaat

5.0

Okt 2021

Professional, friendly staff, clean. Thank you! Nice, quaint place. Appreciated how clean it was, also how easily I was able to book it, a very helpful, professionally-run guest house. Thank you so much.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Lebone M

Lang verblyf ⋅ Besigheidsreis

5.0

Jan 2021

Good. No discount given for 10 straight days.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Denise C

Kort verblyf ⋅ Besigheidsreis

4.0

Mei 2021

Besigheidsreis Aanvanklik gesukkel om in te kom met aankoms.

Netheid

4.0

Diens

4.0

Ligging

3.0

Veiligheid

5.0

Waarde vir geld

4.0

Michael G

1 nag ⋅ Saam met lewensmaat

3.4

Des 2021

It worked out cheaper than driving home and returning the next day. The bed is in desperate need of replacing as it sags substantially in the middle but the room is otherwise as expected.

Word in die oorspronklike taal vertoon.

Netheid

4.0

Diens

4.0

Ligging

3.0

Veiligheid

3.0

Waarde vir geld

3.0

Sien gasheer se antwoord

Lee-Ann Hendrick and

O’Hanna’s Guest House

Hi Michael, Thank you for your valued feedback. Kind regards, Andre

Sibusiso K

1 nag ⋅ Saam met lewensmaat

5.0

Feb 2020

It was great. Assistance is always there when you need it. A very peaceful place to be in. It's a very peaceful place. Assistance is always nearby. It's clean and comfortable.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

Lee-Ann Hendrick and

O’Hanna’s Guest House

Thank you so much. Always a pleasure hosting you. Welcome back anytime.

Juli O

1 nag ⋅ Saam met lewensmaat

2.0

Sep 2019

It is a dirty dump. The floors and shower floor were dirty! The bedside mats were covered in dust and sand! Don't know how they got a 3 star grading.

Word in die oorspronklike taal vertoon.

Netheid

1.0

Diens

2.0

Ligging

2.0

Veiligheid

3.0

Waarde vir geld

2.0

Sien gasheer se antwoord

Lee-Ann Hendrick and

O’Hanna’s Guest House

Hi there There was great confusion as the guest booked on 2 different websites under 2 different names and thought they paid the money to us direct. Megan sorted that out but the male partner sounded very irritated at that stage, not sure if that affected their stay. We had numerous rooms open but they never complained or asked for another room. We gave them our best room and will be more than happy to send you pictures as soon as the current guest, they have been here for 3 nights in the same room and are full of praise, booked out. Thank you. Kind regards

Janie W

1 nag ⋅ Gesin met tieners

2.0

Aug 2018

Geleë in 'n bedenklike omgewing en oud. Alhoewel die kliëntediens uitstekend is, is die gebou baie oud en nie goed versorg nie. Die beddegoed is oud en uitgewas, en die kamers is nie besonder goed skoongemaak nie.

Netheid

1.0

Diens

3.0

Ligging

1.0

Veiligheid

2.0

Waarde vir geld

3.0

Sien gasheer se antwoord

Lee-Ann Hendrick and

O’Hanna’s Guest House

Hi Janie Trust you are well. Our building goes through a maintenance plan every month but thank you for your concern. Some linen might have been slightly older as we had to put extra beds in the rooms for you, we will take note of this. We provided jugs for water, so our customers can collect water from the only taps in the room. Our water gets filtrated through our own system here and is purified through that system. Our security consists of camera’s, razor wire, as well as an electric fence. We will certainly take your concerns in regard. Thank you. Kind regards, Andre

Zama J

1 nag ⋅ Saam met lewensmaat

1.4

Des 2017

I didn't get the best service. Water was cold. No toilet paper at the toilet. No water at fridge, we had to use water from toilet basin.

Word in die oorspronklike taal vertoon.

Netheid

3.0

Diens

1.0

Ligging

1.0

Veiligheid

1.0

Waarde vir geld

1.0

Sien gasheer se antwoord

Lee-Ann Hendrick and

O’Hanna’s Guest House

Dear Mr Zama Jiyane. With regards to your review I would like to remark as follows. Firstly. On booking in you were advised the we have gas geysers and was told to let the hot tap run for a while until it gets hot and then adjust with the cold. We explained it all as we always do. Secondly. We do leave extra toilet paper in the windowsill above the toilet. Thirdly. We leave a jug next to the kettle to fill the kettle with as the accommodation is rooms only with no kitchen facilities, same as in a hotel. If the guest was not happy to use water from the basin (in the bathroom) then they could have gone to our kitchen but the water comes from the same main supply. Thank you

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