Ocean View A1101
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4.2/5
FZP/CTHA Verified
Properties 72
Reviews 229
On LekkeSlaap 11 years
Review Summary
Brian B - Jun 2023
Overall rating
Alles het goed gegaan.
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Everything went well.
We did have to pay a R3000 deposit while we were there and then got a bill for R1000 for a lamp that apparently broke that we don't know about because we weren't notified of the pre-inspection, so was a towel and sheet stained which I understand but believe R500 to take the stains out which is ridiculous.
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Ocean View A1101 's response
Good afternoon Mr and Mrs Bester,
Thank you for taking the time to write us a review, any and all feedback is always appreciated. I have investigated the above and can advise that our operations manager was the last in the apartment training new supervisors so a complete walkthrough and inspection of the apartment was completed and the lamp was not broken/cracked then. During your outgoing inspection the supervisor found the broken/cracked lamp, that is why we had linked it to being an accident on your part. With regards to the stains, removing stains from white linen and not destroying the linen in the process is a lengthy process and it does become quite expensive, we do always hope that if guests mess by accident on the linen they try wipe it up as quickly and as much as possible this makes it easier and quicker to remove the stains and this would then not cost anything, but the minute anything is left on the white linen for a long period of time, it becomes an expensive and long process to get it white again and sometimes we have to write off the linen and have our owners purchase new linen.
I do hope that we will be able to host you again in the future.
Kind regards,
Jessica
CTHA Team
Deon D - Apr 2021
Overall rating
Baie lekker, goeie ligging, goeie weer.
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Very nice, good location, good weather.
All shortcoming was hot water. Friday night no hot water, agent immediately got to work. Plumbing element comes set up. Saturday night hot water. All day Sunday out of town and surroundings, came back late Sunday evening ─ women want to shower, again no hot water. Left there because we checked out Monday morning.
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Ocean View A1101 's response
Dit was nou regtigwaar jammer dat die element sou besluit om Sondag aand heeltemal op te pak. Ons hoop om julle eendag weer te sien sodat julle die woonstel teenvolle kan geniet.
Carlyn O - Jul 2021
Overall rating
The view is to die for.
Read moreOcean View A1101 's response
Hi Carlyn,
Thank you so much for your feedback and our sincere apologies for the inconvenience on your 1st night. I'm glad we could assist with some blankets and a bigger pot. We value feedback and will share the above with the property owner as well so he could look at some of the items mentioned as improvements for the near future. We hope someday we could host you again and hopefully by then with some improvement.
Keep well, Carlyn.
Regards
CTHA
Sunette N - Jan 2021
Overall rating
Naby winkelsentrums. Lieflike uitsig!
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Close to shopping centers. Lovely view!
Very neat place, but was not 100% clean when we arrived.
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- Capacity: 6 people
- All ages welcome
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: 11 Coral Road, Bloubergstrand, Cape Town, 7441, Western Cape
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