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Palm Tree Manor

3 reviews
Guest House

Reviews

4.1/ 5

Based on 3 reviews

Very Good
Cleanliness
4.7
Location
4.0
Value for money
3.3
Service
4.0
Safety
4.3
Dudley M
Short stay ⋅ With partner
4.0
Feb 2019

Pleasant stay, comfortable and secure. Room may have been intended for one person as the bathroom had no door separating the bedroom.

Cleanliness
5.0
Service
4.0
Location
3.0
Safety
4.0
Value for money
4.0
Room stayed in
Deluxe Queen room
Molly B
Short stay ⋅ With friends
4.4
Jan 2017

Comfortable with good food and kind staff, but a little disorganised. The cottage we booked was clean, comfortable and close to the hospitals we needed. The staff were exceptionally kind to my elderly parents and the food was excellent. There was an element of disorganization though. We were three people in a three bed cottage but were only given cutlery and towels for two people. We also had to pay cash as the card machine was out of order and were woken early as a previous guest had left a laptop in the cottage and this had to be retrieved.

Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0
Rene
Palm Tree Manor

Hi Molly, My apologies for the disorganization you mentioned. After speaking to you on the phone the morning you were due to arrive I realized your particular needs with regards to your sickly father and instructed my staff accordingly. Unfortunately, a previous guest had hidden his laptop away in a high place and this went undetected by the cleaning staff. I do apologize for the inconvenience. We supply a bath towel per person sleeping, which is rolled up at the bottom of the bed as well as hand towels and a bath mat in the bathroom. Guests are more than welcome to request more if needed. We look forward to seeing you in the future, should you need to visit East London again. P.S. The card machine is now working.

Hi Molly, My apologies for the disorganization you mentioned. After speaking to you on the phone the morning you were due to arrive I realized your particular needs with regards to your sickly father and instructed my staff accordingly. Unfortunately, a previous guest had hidden his laptop away in a high place and this went undetected by the cleaning staff. I do apologize for the inconvenience. We supply a bath towel per person sleeping, which is rolled up at the bottom of the bed as well as hand towels and a bath mat in the bathroom. Guests are more than welcome to request more if needed. We look forward to seeing you in the future, should you need to visit East London again. P.S. The card machine is now working.

This review has been automatically translated using Google.
Anonymous Guest
Short stay ⋅ With partner
3.8
Dec 2016

Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
3.0

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4.1/5

Rene Verified

Properties 1

Reviews 3

On LekkeSlaap 9 years

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From R1 500
R1 500 R1 275
per night, for 2 ppl
3 reviews
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SECURE PAYMENT VIA
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From R1 500
R1 500 R1 275
per night, for 2 ppl
Make a Booking
  • Capacity: 15 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 17 Botha Road, Selbourne, East London, 5201, Eastern Cape
  • TGCSA rating:
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA3d807773791854235c322407332894dc6a9fb20e05ecddfa372cd41535fca43a5e1191b747cb10a781176ca9b48de4ffac4e?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 500 nowFrom R1 275 per night, for 2 ppl 3 5 1 5 17 Botha Road Selbourne 5201 Eastern Cape 021 201 8901 14:00-19:00 10:00 -32.992551 27.899297

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