Good location but not great value for money.
When booking this place, given the price and location, I was expecting that all items listed would work as advertised. This was not the case and I had to make several phone calls to get some of them (not all) fixed. The power also keeps on cutting out, even when it wasn't loadshedding and it took a few minutes for it to come back on. I would also expect a place like this (given the price) to have a fully functional inverter given the current loadshedding challenges. Sadly that was not the case. Overall although we enjoyed our stay, I don't think the place is the best value for money.
Dear Jaco
I am sorry you experienced problems during your stay. We do obviously face challenges with the load shedding and not all of our owners are prepared to put in a full and very expensive solar system. We do insist on the bare minimum which is what we have installed at this property. We did also get the electric hob changed for a gas hob so that cooking facilities are available. Our biggest challenge is keeping Jacuzzi's and heated pools as most systems will not run those during load shedding.
I was not aware that you did not have all reported problems fixed, as I spoke to you myself and made sure that everything you discussedd with me was dealt with immediately.
You are welcome to elaborate should you have the time as you do have my direct email address.
Kind regards
Michelle
Liewe Jaco
Ek is jammer dat u probleme ondervind het tydens u verblyf. Ons staar uiteraard uitdagings in die gesig met die beurtkrag en nie al ons eienaars is bereid om 'n vol en baie duur sonnestelsel in te sit nie. Ons dring wel aan op die minimum wat ons by hierdie eiendom geïnstalleer het. Ons het ook die elektriese kookplaat vir 'n gaskookplaat laat verander sodat kookgeriewe beskikbaar is. Ons grootste uitdaging is om Jacuzzi's en verhitte swembaddens te hou, aangesien die meeste stelsels dit nie sal laat loop tydens beurtkrag nie.
Ek was nie bewus daarvan dat jy nie alle aangemelde probleme laat regstel het nie, aangesien ek self met jou gepraat het en seker gemaak het dat alles wat jy met my bespreek het, dadelik afgehandel is.
U is welkom om uit te brei indien u tyd het, aangesien u my direkte e-posadres het.
Vriendelike groete
Michelle
This review has been automatically translated using Google.
Saif A
Short stay ⋅ Family with teenagers
5.0
Jul 2022
Beautiful villa.
Comfortable to stay. Everything was fine, safe, clean and Mr. Levi was a very helpful person. He made our stay very comfortable.
Dear Saif,
Thank you so much for your review, we like to hear that you were looked after and are always looking for room for improvement.
I do hope you can visit again.
Kind regards,
Michelle
Dear Saif,
Thank you so much for your review, we like to hear that you were looked after and are always looking for room for improvement.
I do hope you can visit again.
Kind regards,
Michelle
This review has been automatically translated using Google.
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Address: 13th hole of Pezula Golf Course, Sparrebosch, Knysna, 6571, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA07ec65f35f28e9247d76f26d80b960d7531f491484e791f73f86831d078e31f39201e5226cefde16d4f52a34339a68c63cfb?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80
from R4 000 per night (sleeps 8)
251513th hole of Pezula Golf CourseSparrebosch6571Western Cape021 201 890114:00-19:0010:00-34.07937480396323.093289306344