Platrand Lodge
Ontmoet jou gasheer
Kyk 'n bietjie na die gasheer se rekord.
3.9/5
Kerry Geverifieer
Eiendomme 1
Resensies 13
Op LekkeSlaap 3 jaar
Opsomming van Resensie
Linda O - Des 2023
Algehele gradering
Ongelooflike, pragtige plek. Naby baie besienswaardighede.
Gregg M - Feb 2023
Algehele gradering
Beste in 'n lang tyd.
Fanie B - Jan 2023
Algehele gradering
Baie lekker.
Gys B - Mrt 2024
Algehele gradering
Ons het lekker geslaap in 'n rustige atmosfeer en sal beslis weer hier tuisgaan.
Richard B - Sep 2023
Algehele gradering
Rustig en lekker.
Hannes H - Jul 2023
Algehele gradering
Aangename ervaring.
Jonette L - Okt 2023
Algehele gradering
Veilige oorslaapplek.
Lees meerJohan S - Apr 2023
Algehele gradering
Redelik teleurgesteld.
Lees meerPlatrand Lodge se terugvoer
Good morning Johan
Thank you for bringing this to our attention.
We always value feedback as it gives us the opportunity to improve our services.
I would like to apologize to you and your family and assure you this is not the standard we operate.
Upon inspection, it was noted that the "mixer" on your tap in the bathroom had snapped off due to wear and tear this is why the water was either super-hot or cold, our geysers are not gas geysers but Solar geysers, this has been rectified.
The toilet's leak has been rectified as well as the door.
The shortage of coffee and cups has also been taken up with the head of housekeeping as it should have been set for three people we apologize from our side for this and can assure you it will never happen again.
Again I sincerely thank you for bringing this to our attention and we hope to see you again
Regards
Kerry
Leani V - Jan 2023
Algehele gradering
Ons verblyf by Platrand was van die begin af 'n gemors. Van 'n verlore bespreking tot vuil skottelgoed in die kaste.
Lees meerPlatrand Lodge se terugvoer
Good morning Leani,
Thank you for your valuable feedback, I apologise on behalf of Platrand Lodge and ensure you this is not at all how we handle our clients, I will be following up with the departments in question and get this matter resolved.
Once again thank you for bringing this to our attention.
I would however like to state that your booking for the "cottage" never appeared in our calendar at all, this is why the bride called as she had heard that you had booked the cottage and she needed to confirm as according to the groomsman had booked it.
Somewhere something did go wrong I really do apologise from Platrand lodge.
Once again thank you for your support and we really hope to see you again soon and show you just how much we value our clients.
Kindest regards,
Kerry
Melinda B - Des 2021
Algehele gradering
Professioneel en rustig.
Platrand Lodge se terugvoer
Thank you so much for our review. we look forward to hosting you again soon
Isabel J - Okt 2021
Algehele gradering
Slegs oornag.
Platrand Lodge se terugvoer
Thank you for your review.
We appreciate all feedback received we look forward to seeing you again
Dawn W - Sep 2021
Algehele gradering
Baie oulike, historiese plekkie.
Platrand Lodge se terugvoer
Thank you so much for the review we will definitely look into the concerns and get them rectified.
Hope to see you again soon
Regards
Kerry
Susan V - Sep 2021
Algehele gradering
Baie lekker
Platrand Lodge se terugvoer
Thank you Susan,
We really appreciate feedback. We will look into this matter and provide feedback soonest
Thank you for your support and we look forward to hosting you again in the future.
Regards,
Kerry
- Kapasiteit: 100 mense
- Alle ouderdomme is welkom
-
Inkloktyd: 14:00 tot 19:00
Uitkloktyd: 10:00 - Adres: Fouries Kraal Plaas, Ladysmith, 3370, KwaZulu-Natal
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