Rosetta Fields Country Lodge

6 resensies

Selfsorg

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Opsomming van Resensie

4.1 uit 5van 6 resensies vir Rosetta Fields Country Lodge

Netheid

4.5/5

Diens

3.7/5

Ligging

4.2/5

Veiligheid

4.5/5

Waarde vir geld

3.8/5

Nwabisa M - Aug 2024

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Nwabisa M

Great!

I can't wait to come back!

Patrick O - Jul 2024

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Patrick O

Beautiful location and views, brilliant for big families/friend groups.

See stars.

Davina W - Des 2023

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

4/5

Davina W

Recommended as a base to explore the Midlands Meander.

The host was superb. Thank you. The room was comfortably appointed, with a gorgeous extra large bathroom and everything needed to self-cater.

Rosetta Fields Country Lodge se terugvoer

Dear Davina,
Thank you so much for your wonderful review! We are thrilled to hear that you found our host superb and that you enjoyed your stay. It's great to know that the room met your expectations for comfort and that you appreciated the extra large bathroom.

We are also glad to hear that the self-catering facilities added to your convenience and your overall experience. Your kind words mean a lot to us, and we look forward to welcoming you back! Warm regards
Rosetta Fields Country Lodge

Rosetta Fields Country Lodge

Sue W - Jun 2024

Algehele gradering

Netheid

4/5

Diens

2/5

Ligging

3/5

Veiligheid

5/5

Waarde vir geld

2/5

Sue W

Did not meet expectation.

Cold, cement floor and counters. Bedroom and kitchen in one room. Bathroom ceiling covered in mould. Stove is high, need to stand on steps to cook.

Rosetta Fields Country Lodge se terugvoer

Dear Sue,
Thank you for staying at Rosetta Fields Country Lodge and thank you for your feedback.
Allow me to address the issues you mentioned.
Our lodge is on a farm and it's not practical to have carpet in the units. The kitchen area is tiled with expensive porcelain tiles and the bedroom section is covered with a cement based decorative coating used in high-end homes and lodges. The kitchen counter is covered in a special coating and is not raw cement.
We inspected the bathroom ceiling, and there were a few spots of mould which have been resolved. It's misleading to state that the entire ceiling was covered in mould.
The counter top is standard height according to standard regulations.
You booked a studio unit, which is quite large and airy. If you wanted a separate bedroom, you should have booked one of our other units. We suggest that next time you make a booking, read the description of the unit before booking.

Rosetta Fields Country Lodge

Mike G - Aug 2023

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

4/5

Veiligheid

4/5

Waarde vir geld

4/5

Mike G

Comfortable, country stay.

The unit was comfortable and the electric blankets were a welcome addition on a freezing night.

Anton W - Apr 2023

Algehele gradering

Netheid

3/5

Diens

1/5

Ligging

3/5

Veiligheid

3/5

Waarde vir geld

3/5

Anton W

Minder aangenaam.

Die ligging van die kamer is oor die algemeen 'n probleem en is by die hek en in 'n besige area. Die waterpomp is reg teen die kamermuur en elke keer as iemand 'n kraan oopmaak gaan die pomp aan. Dag en nag. Die hek was 'n probleem aangesien gaste laat ingekom het en gesukkel het om die hek oop te kry agv beurtkrag. Ons kon niemand in die hande kry om die kragopwekker aan te sit nie. Sou graag wou stort voor ons verder die lang pad vat. Die badkamer se plafon is swart aangepak en benodig 'n skoonmaak en verf dringend.

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Rosetta Fields Country Lodge se terugvoer

Dear Anton,
Thank you for sharing your feedback regarding your recent.
We apologize for any disturbance caused by the water pump, we cannot avoid this since water reaches the units via a pump system as in most rural areas. Management was just a phone call away, we cannot understand why management was not called if you needed any assistance was needed by you.
Generators are only switched on at the request of guests due to the noise levels that they create, which usually disturb the tranquil farm setting.
The bathroom ceiling is not painted black as you have stated, but mold does form from time to time when guests do not open the windows when using the bathroom. The ceiling is then cleaned and painted whenever the need arises.
Should you visit again, please reach out to us prior to arrival and we will ensure your next stay is nothing but exceptional.
Warm regards.

Rosetta Fields Country Lodge

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