According to the guidelines set by the website, the following regulations are in place for the apartment: It accommodates up to 5 individuals with 2 double beds and one single bed provided. Sleeping on couches is not permitted. Smoking inside the apartment is strictly prohibited. A breakage deposit must be paid to the owner. Additional charges apply for extra guests. Unfortunately, none of these rules were adhered to for the second time. Instead of the designated 5 guests, 7 individuals arrived. Upon arrival, I had to remind you about the breakage deposit, which had not been paid, mirroring the previous booking experience. Furthermore, no additional fee was paid for the presence of the 2 extra persons (amounting to R680.00). The apartment reeked of smoke with ash strewn across rooms, even found in the bathroom and near the toilet. The couch was visibly damaged, adorned with numerous stains on the armrest. One small pillow was severely stained and torn after an attempt to clean it. Additionally, some cutlery is missing. Detailed photographic evidence is available to support these claims. The R500.00 breakage deposit scarcely covers the extensive damage caused during your stay. It is worth noting that there are 12 surveillance cameras on the property, providing ample evidence in case of disputes, including any incidents of swearing or altercation, documented via WhatsApp voice notes. Wishing you well.