Sugar Hill Manor Guesthouse

11 resensies

Gastehuis

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Opsomming van Resensie

3.5 uit 5van 11 resensies vir Sugar Hill Manor Guesthouse

Netheid

3.1/5

Diens

3.5/5

Ligging

4.0/5

Veiligheid

3.7/5

Waarde vir geld

3.4/5

Pieter L - Jul 2023

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Pieter L

Netjies en gerieflik.

Ons reis was vir familiebesigheidsdoeleindes en die eienaars het dit so gerieflik as moontlik vir ons gemaak. Ons waardeer die vriendelikheid.

Jono C - Jun 2023

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Jono C

Great host and accommodation.

Beautiful B&B with a great host.

Anele J - Mrt 2023

Algehele gradering

Netheid

4/5

Diens

5/5

Ligging

4/5

Veiligheid

5/5

Waarde vir geld

4/5

Anele J

I had an enjoyable stay.

It is a very beautiful place.

Anonieme gas - Jul 2024

Algehele gradering

Netheid

2/5

Diens

3/5

Ligging

3/5

Veiligheid

2/5

Waarde vir geld

2/5

Anonieme gas

Andy M - Apr 2024

Algehele gradering

Netheid

1/5

Diens

1/5

Ligging

2/5

Veiligheid

2/5

Waarde vir geld

1/5

Andy M

Terrible stay. Drunk owner. No WiFi.

One of the worst places to stay. Dirty towels. No breakfast, and the owner was half drunk when we arrived.

Sugar Hill Manor Guesthouse se terugvoer

Hello Andy,
Apologies for all the inconvenience. Sunday is normally a very quiet day and staff do not typically come in, so our service levels were a bit low. Asking for fresh towels is not difficult as I have plenty on hand at all times. I am surprised at the comments on the rooms. I could have arranged for another room as I had a few unused ones. Sometimes, proper communication can sort a lot of problems out. I understand that fishing is a very intensive sport, so I can make allowances for that.
I was spending the day at the beach with some old school mates, so I do not dispute that I had had a few beers. I am not a rude person and I expect men to understand these situations.
I do not offer breakfast at that price. We are in the country and have Fibre WiFi which is the best here. I cannot guarantee WiFi and generally, it is mostly on.
I would like to extend good wishes to you and offer a complimentary night for your next visit.
Kindly check our website to see how lovely our BnB is.
(website link)
All the best,
[Reviewer's First name]

Sugar Hill Manor Guesthouse

Mj K - Jan 2023

Algehele gradering

Netheid

3/5

Diens

3/5

Ligging

3/5

Veiligheid

2/5

Waarde vir geld

3/5

Mj K

Mooi huis en 'n mooi uitsig.

Dit was ok. Sou verkies om 'n koffie- of teeplekkie in kamer te kon hê vir meer privaatheid. Ons het nie ontbyt gekry nie en 'n ander kamer as wat ons bespreek het. Maar andersins was die beddegoed netjies en skoon. Beddens gemaklik.

First National Battery S - Okt 2022

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

4/5

Veiligheid

4/5

Waarde vir geld

4/5

First National Battery S

An enjoyable stay.

Very clean, spacious , good customer service, quiet and peaceful guesthouse. I enjoyed my stay and the owner is very friendly and caring.

Gerhardus D - Mrt 2022

Algehele gradering

Netheid

4/5

Diens

4/5

Ligging

4/5

Veiligheid

5/5

Waarde vir geld

4/5

Gerhardus D

Pragtige huis stil en rustig in veilige omgewing.

Mooi ou huis in rustige stil omgewing tuiste waar jy werklik kan uitrus.

Charles H - Nov 2020

Algehele gradering

Netheid

2/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Charles H

Needs attention to detail.

A piece of paradise. The host goes out of his way to make you feel comfortable and attend to your needs. We were upgraded to a lovely room with a view. Certainly value for money. My only criticism is lack of attention to detail.

Monica V - Apr 2019

Algehele gradering

Netheid

1/5

Diens

1/5

Ligging

5/5

Veiligheid

3/5

Waarde vir geld

1/5

Monica V

Geensins netjies of skoon nie.

Ontbyt was glad nie aangenaam nie. Het nie eers Sondagoggend se ontbyt gebruik nie.

Sugar Hill Manor Guesthouse se terugvoer

Hello Monica,
I have not read the report but I was overseas and I am very sorry about this. I normally run my business personally and this is not a true reflection of the state of my beautiful and homely guesthouse.
Sincere apologies to you. Graham Owner and Manager.
I have only just picked up this comment and was unaware of it.

Sugar Hill Manor Guesthouse