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Sugar Hotel and Spa

23 reviews
Hotel

Reviews

4.5/ 5

Based on 23 reviews

Excellent
Cleanliness
4.6
Location
4.6
Value for money
4.3
Service
4.2
Safety
4.7
Janine V
Short stay ⋅ With friends
5.0
Aug 2024

Safe and well slept. Vehicle was very safe. Very friendly staff and room was very clean.

Veilig en lekker geslaap. Voertuig was baie veilig. Baie vriendelike personeel en kamer was baie skoon.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Queen 9
Oncemore
Sugar Hotel and Spa
Thank you for your review, we really appreciate it.
Louis B
Short stay ⋅ With partner
5.0
Apr 2024

All round amazing experience! We stayed in the double deluxe room with a splash pool on the balcony during the weekend of the 20th of April 2024. We were assisted by friendly staff. The room was clean and neat. We just wished the weather played along as we were not able to use the pool; it looked very inviting! If you are at this hotel, make sure to visit the Steam on Main Spa located at reception; do not let looks deceive you! The small spa provided us with the best massages we have ever had, and the two ladies were very friendly and professional. We were also pleasantly surprised that we were able to choose more than one meal per person at breakfast as part of the bed and breakfast rate. The food served was great! The Bougainvilla Restaurant next to this hotel has the most amazing cocktails at half price every day from 4-6pm and is well worth it! There were just two downsides to our stay: there are only two parking bays, the rest is all off-street parking, and secondly, the hinges on the doors and balcony door were broken on our arrival.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Double with P...
Hannelie V
Short stay ⋅ With partner
5.0
Apr 2023

Will recomment Sugar Hotel to anyone that needs accommodation near the Waterfront. It was very clean and the breakfast was out if this world. Thank you once more for the excellent service with a smile.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Double with P...
Kgowane K
1 night stay ⋅ With partner
4.8
Mar 2024

We enjoyed our stay. We had a wonderful time at the Sugar Hotel and Spa. Breakfast was great although some of the items on the menu were not available.

Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe King
Rika B
1 night stay ⋅ With partner
4.0
Aug 2024

We had a nice stay in the spacious room and nice breakfast that was included. The hotel is very centrally located. Unfortunately, for that very reason, it is also very noisy from the traffic. If you're not going to be in your hotel room much, it's not that much of a problem, but even in the evenings, the traffic is constant.

Ons het lekker gebly in die ruim kamer en lekker ontbyt wat ingesluit was. Die hotel is baie lekker sentraal. Ongelukkig is dit juis om daardie rede ook baie raserig van die verkeer. Indien jy nie baie in jou hotelkamer gaan wees nie, is dit nie so hinderlik nie, maar selfs in die aande is die verkeer maar konstant daar.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Deluxe Queen 9
Matamera G
Short stay ⋅ With partner
4.0
Jan 2024

A truly enjoyable stay. It was a very pleasant stay with good proximity to the Waterfront. We went on different tours every day, and the accommodation helped to organise them. The accommodation must acquire a generator for emergency power supply.

Cleanliness
5.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Deluxe Queen 9
Dirk B
Short stay ⋅ With partner
1.6
Mar 2024

Disappointing. The ad is totally misleading. The price and 5 star rating is way too high for what you get.

Terleurstellend. Die advertensie is totaal misleidend. Die prys en 5-ster-gradering is heeltemal te hoog vir dit wat jy kry.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
1.0
Location
2.0
Safety
1.0
Value for money
1.0
Room stayed in
Deluxe King
Shanée L
1 night stay ⋅ With partner
4.4
Jul 2023

We spent only 1 night. The TV did not work and they were not prepared for load shedding. The restaurant on the premises is also closed.

Ons het slegs 1 nag spandeer. Die TV het nie gewerk nie en hul is nie vir loadshedding voorberei nie. Die restaurant op die perseeel is ook toe.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Deluxe Queen 9
Anonymous Guest
1 night stay ⋅ With partner
3.8
Apr 2022

Cleanliness
5.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
1.0
Room stayed in
Deluxe Double with P...
Trevor B
1 night stay ⋅ With partner
3.6
Dec 2022

It was fine. Ventilation is poor in bedroom. Actually non-compliant according to building regulations. Bedroom very small. There is no swimming pool and no view of mountain as advertised.

Cleanliness
3.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
3.0
Room stayed in
Deluxe Queen 9
Oncemore
Sugar Hotel and Spa

Dear Trevor, Thank you for your feedback, here at Sugar Hotel we do have different room types that suit everyone's pocket. We have rooms with plunge pools and a Mountain view, and we also have ground-floor rooms without any view, and these are our budget rooms. Why one would expect a plunge pool when they booked a room without one and the same as Mountain view. All the details of the rooms are not hidden but it is in black and white for everyone to see. When you book again next time go for the upper rooms, which are our Superior King rooms. Kind regards, Oncemore

Beste Trevor, Dankie vir jou terugvoer, hier by Sugar Hotel het ons wel verskillende kamertipes wat elkeen se sak pas. Ons het kamers met plonspoele en 'n berguitsig, en ons het ook kamers op die grondvloer sonder enige uitsig, en dit is ons begrotingskamers. Hoekom 'n mens 'n plonspoel sou verwag as hulle 'n kamer sonder een en dieselfde as Mountain view bespreek het. Al die besonderhede van die kamers is nie weggesteek nie, maar dit is in swart en wit vir almal om te sien. Wanneer jy volgende keer weer bespreek, gaan vir die boonste kamers, wat ons Superior King-kamers is. Vriendelike groete, Nog eenkeer

This review has been automatically translated using Google.

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4.3/5

Oncemore Verified

Properties 3

Reviews 29

On LekkeSlaap 6 years

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From
From R2 480
per night (sleeps 2)
23 reviews
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From
R2 480
per night (sleeps 2)
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  • Capacity: 18 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 11:00
  • Address: 1, Corner of Main and Boundry Road, Green Point, Cape Town, 50267, Western Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA579d33fbe08f04203f272f3a0dad1b41103b02b2969261077329f0a68f0c560519feba678bf8a0a22201d8a8c57addfb62ce?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 480 per night (sleeps 2) 23 5 1 5 1, Corner of Main and Boundry Road Green Point 50267 Western Cape 021 201 8901 14:00-23:00 11:00 -33.91135205971 18.415296077728

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