The Merchant @ Lake Umuzi

5 resensies

Hotel

Resensies

4.1/ 5

Gebaseer op 5 resensies

Baie goed

Netheid

3.6

Ligging

5.0

Waarde vir geld

3.2

Diens

3.8

Veiligheid

5.0

Gerhard K

Kort verblyf ⋅ Besigheidsreis

4.6

Sep 2024

Very clean, neat and comfortable with a convenient location, highly recommended. Die verblyf was ekstra aangenaam gewees, puik uitleg en meer as genoeg luukshede in die kamer, baie skoon en netjies en dekor en afwerking is duursaam, gee 'n gevoel van "tuis by die huis". Baie gerieflike ligging en binne loopafstand van winkels en restaurante met 'n pragtige en prag uitkyk oor Lake Umuzi. Dit was 'n onvergeetlike verblyf.

Netheid

5.0

Diens

4.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Kamer bespreek

Junior-suite

Lerato K

1 nag ⋅ Saam met lewensmaat

3.8

Jul 2024

Great location and customer service, housekeeping failed. The customer service was excellent and the location is ideal. However, the bathroom wasn't well-kept and thoroughly checked before check-in.

Word in die oorspronklike taal vertoon.

Netheid

2.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

2.0

Kamer bespreek

Junior-suite

Bonita S

1 nag ⋅ Saam met lewensmaat

2.6

Okt 2024

Horrific, terrible, disgusting, could barely sleep. Horrific experience. The entire building is water-damaged inside and out, something went wrong there. Our rooms were changed 3 times because of mold, water damage and smell or cleanliness issues and we still were not happy. Nobody could only refund me 50%, so I was forced to sleep in a dirty moldy room for 1 night. I have the pictures to prove how bad the hotel is. Disgusting place, no elevator, you have to carry your own bags up 2 flights of stairs. The moldy smell is awful, do people know how dangerous mold and mildew is for health? In my personal opinion, this place should not even advertise because I have never seen such a dirty place in all my travels, carpets were not even vacuumed. I found a fridge with leaking water in the bathroom of our first room and complained. Next room had water damage and a musty smell, third room was unvacuumed, just all around gross. We decided to sleep there 1 night as it was already late and they did not want to refund us the 1st night. Terrible experience. Carpets have signs of water damage and I took pics of the black mold in the room and the water damage.

Word in die oorspronklike taal vertoon. Sien meer

Netheid

1.0

Diens

1.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

1.0

Kamer bespreek

Deluxe-kamer

Hennie B

1 nag ⋅ Saam met lewensmaat

5.0

Jan 2022

Ons was baie vriendelik ontvang deur die ontvangsdame. Kamer netjies en skoon en luuks. Alles het gewerk, en ons het geen klagtes nie. aangename verblyf gehad. Ons was uit, en met ons terugkeer omtrent 21:00 was alles donker. Die trappe en gange. Ek verstaan daar is n dryf om elektrisiteit te spaar, maar een of twee flou liggies om die trappe en gang te verlig sou ideaal wees. Moes my foon se liggie gebruik.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Deluxe-kamer