The Palm Flat Sunlit Serenity
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4.8/5
Virginie Geverifieer
Eiendomme 11
Resensies 5
Op LekkeSlaap 1 jaar
Opsomming van Resensie
Engela S - Sep 2024
Algehele gradering
The apartment exceeded my expectations.
Lees meerDaryn L - Jun 2024
Algehele gradering
Very comfortable and well equipped.
Lees meerThe Palm Flat Sunlit Serenity se terugvoer
Thank you so much Daryn for your kind words! We're glad you enjoyed your stay and look forward to welcoming you back soon!
Ahmed M - Aug 2024
Algehele gradering
Comfortable, airy flat in good location.
Lees meerThe Palm Flat Sunlit Serenity se terugvoer
Thank you for your detailed feedback. We appreciate your suggestions and will take them into consideration for future guests. I'd like to clarify a few points. There is a mirror inside the cupboard with a nearby socket, and we've provided bowls in the apartment, focusing on essential items to ensure you have plenty of storage space for your groceries. For water storage, a glass water bottle is specifically provided. Regarding the teapot, our complimentary tea bags don’t require one, but we do offer a coffee machine, kettle, pots, and pans for your convenience.
Self-check-in information is sent to the email address provided by the guest, so it’s important to check this before arrival to ensure you have all the necessary details. Amina also assisted promptly when you contacted her, so it is not accurate to say she needed to be contacted three times.
The issue with the gate being left open was communicated to all guests as soon as we were informed, and it was only reported once during your six-day stay. As for the maintenance, Amina contacted you in advance and you agreed to the work being done while you were out, and she also oversaw the work from outside. The work was completed by the time you returned, with the team simply packing up when you arrived.
We appreciate your compliments on the apartment's furnishings and spaciousness and are glad you enjoyed your stay despite these concerns. Thank you again for staying with us, and we hope to welcome you back in the future.
- Gratis kansellasie tot 1 week voor jou verblyf!
- Kapasiteit: 3 mense
- Alle ouderdomme is welkom
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Inkloktyd: 15:00 tot 23:00
Uitkloktyd: 10:00 - Adres: Albany-weg 11, Seepunt, Kaapstad, 8005, Wes-Kaap
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