The Riverhouse

22 resensies

Gastehuis

Resensies

4.3/ 5

Gebaseer op 22 resensies

Baie goed

Netheid

4.3

Ligging

3.9

Waarde vir geld

4.3

Diens

4.7

Veiligheid

4.4

Denise C

1 nag

5.0

Jul 2024

Baie goeie en vriendelike diens. Baie goeie en vriendelike diens. Die kamer was baie koud, maar daar was genoeg verwarmers, warm komberse, en 'n elektriese kombers op die bed.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Deluxe King Room

Andries Petrus D

1 nag ⋅ Besigheidsreis

4.8

Jul 2024

Service, hospitality and value for money. Goeie diens en gerieflike verblyf.

Netheid

5.0

Diens

5.0

Ligging

4.0

Veiligheid

5.0

Waarde vir geld

5.0

Philip F

1 nag ⋅ Saam met lewensmaat

4.8

Aug 2023

Netjies en die staf is baie vriendelik. Het by die gholfklub net om die hoek gaan eet. Baie goeie diens en waarde.

Netheid

5.0

Diens

5.0

Ligging

4.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

King Room with Garde...

Anonieme gas

1 nag ⋅ Saam met lewensmaat

3.4

Mrt 2024

Netheid

1.0

Diens

5.0

Ligging

3.0

Veiligheid

4.0

Waarde vir geld

4.0

Kamer bespreek

Family Room

Thomas K

1 nag ⋅ Saam met vriende

4.8

Mei 2023

Halfpad oornag vanaf Sodwana. Riverhouse is 'n juweel in Estcourt.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Kamer bespreek

Queen Room

Gretchen B

1 nag ⋅ Saam met lewensmaat

4.6

Jan 2023

Very pleasant. KT was great. Rooms great food excellent. Just a pity about the drain smell which wafted in. But if that can be fixed, 200%.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

5.0

Kamer bespreek

King Room with Garde...

Sien gasheer se antwoord

Karin

The Riverhouse

Hi Gretchen, thank you for your review. Just to let you know this is a municipal problem and has been since sorted. Kind Regards, Karin.

Garima S

Kort verblyf ⋅ Gesin met klein kinders

4.6

Jan 2023

It was good and safe. Non stick utensil was old and carbon layer was coming out.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

4.0

Ligging

4.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Family Room

Nadine D

1 nag ⋅ Gesin met klein kinders

4.4

Jul 2023

Vriendelike diens. Hoogs aanbeveel. Gasvrou/eienaar vriendelik en baie behulpsaam.

Netheid

3.0

Diens

5.0

Ligging

5.0

Veiligheid

4.0

Waarde vir geld

5.0

Kamer bespreek

Family Room

Anthony B

1 nag ⋅ Besigheidsreis

4.2

Sep 2023

Adequate for overnight, noisy location. Room was adequate but close to a noisy street.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

3.0

Veiligheid

4.0

Waarde vir geld

4.0

Kamer bespreek

Queen Room

Jandre L

1 nag ⋅ Gesin met klein kinders

2.0

Des 2023

Would not recommend. Booked 2 rooms with en-suite and only one had en-suite. Setting and location are good, but general tidiness and cleanliness lacks. Same renovations works underway without prior notification.

Word in die oorspronklike taal vertoon.

Netheid

1.0

Diens

2.0

Ligging

2.0

Veiligheid

2.0

Waarde vir geld

3.0

Sien gasheer se antwoord

Karin

The Riverhouse

Hi Jandre, I really feel that this review was unfair. Firstly, we were indeed busy with renovations. It was the veranda that was being renovated and I didn't think it would inconvenience guests too severely. Your original booking was for Room 5 which was the garden annex and Room 3 which is in the main house. Seeing as these rooms are quite far apart and they were a family, I felt it would be more suitable to move you from the smaller garden annex to the room in the main house which is adjacent to the room that you had booked. Despite it being a more expensive room with a king-size bed and its own shower, I moved you at no extra costs as I desired to keep you satisfied and comfortable. Both rooms have their own showers and no one shares a bathroom. The only slight issue is that Room 2's shower is down a small passage. I didn't believe this would be a concern as you are family. You gave me a low score on cleanliness which I find odd as my rooms are very tidy and most people score me highly on that. You also gave a low score on service. I believe this is unfair as I know that my staff go out of their way to welcome guests and make them feel at home.