Whales Way Lodge
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4.5/5
Sasheeta Verified
Properties 1
Reviews 24
On LekkeSlaap 7 years
Review Summary
Duncan T - Jan 2024
Overall rating
Clean, comfortable, spacious.
Unathi N - Sep 2023
Overall rating
We had quite a pleasant stay, the hosts were going out of their way to accommodate us even where it was not necessary.
Thandisa M - May 2023
Overall rating
Very warm welcome by the host at the premises.
Nontombi M - Jan 2024
Overall rating
Marvelous.
Quentin C - Jan 2024
Overall rating
Good.
Nadine B - Jan 2024
Overall rating
Overall teleurstellend.
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Overall disappointing.
According to the photos of the booked room there would be a sea view and the room itself is very small. The room then was the farthest and looked out on the dog kennels. The aircon was rusty. TV channels did not work. Refrigerator was not plugged in and on. Swimming pool was then covered.
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Whales Way Lodge 's response
We showed Mr. Brown the standard room and he expressed his satisfaction. It's equipped with a super king bed, two bedside tables, a spacious Indonesian wardrobe, a desk with a chair, a bar fridge, a tea and coffee cabinet, and other triangle drawer sets. It’s important to note that there are no dogs or dog kennels on this property. Regarding the air conditioning, it works perfectly, a sentiment that Mr. Brown mirrored in his comments. We were willing to assign him any other rooms if he wished, but he stated his contentment with his current room. An offer was made to open the swimming pool immediately but Mr. Brown insisted that it wasn't necessary. Given his schedule of only staying one night and leaving early the next morning, we assumed he had no need for a swim. We normally keep the pool closed due to water restrictions in PE as it minimizes water evaporation and prevents dust from contaminating the water. Upon our guests’ arrival, we inform them that the pool can be opened at any time they wish to swim. We are always available to assist guests with operating the TV channels if they encounter any difficulties. We apologise for any inconvenience caused. Kindest regards.
Geraldine K - Apr 2023
Overall rating
Great place.
Whales Way Lodge 's response
Many thanks, Enjoy everyday of life
Hamieda K - Jan 2023
Overall rating
Beautiful location, excellent stay, outstanding hosts!
Read moreWhales Way Lodge 's response
Its a great pleasure Hamieda, we are so overwhelmed to know you are happy and remember we are here. Blessings and kind regards. Sashee
Gregory B - Jan 2023
Overall rating
Lovely few days at the lodge.
Whales Way Lodge 's response
It was a great pleasure, Many thanks, Sashee.
Tarquin K - Feb 2023
Overall rating
Very amazing.
Victor M - Dec 2022
Overall rating
It's a very nice place to stay, 1st class accommodation and nice breakfast, you won't regret for your money.
Whales Way Lodge 's response
Thank you very very much, all in the eyes of the beholder. We are so grateful. Kindest regards. Sashee
Elséda R - Dec 2022
Overall rating
Very friendly service from all staff, our children were welcomed and safe.
Whales Way Lodge 's response
Many many thanks and hope to see you all again. Kind regards. Sashee
Duncan T - Dec 2022
Overall rating
Lovely views of the ocean, clean rooms, incredibly friendly staff and management. Would highly recommend staying here.
Jina K - Dec 2022
Overall rating
Fabulously.
Whales Way Lodge 's response
Thank you so so much.
Estelle B - Jun 2022
Overall rating
Welcoming.
Sive M - Mar 2022
Overall rating
Excellent customer service and very kind.
Whales Way Lodge 's response
Thank you kindly
Abraham B - Mar 2022
Overall rating
Awesome, fantasties.
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Awesome, fantastic.
My wife and I would definitely stay there again, it's clean, quiet and tidy near the city, but not in the city and the hostess is one fantastic person.
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Whales Way Lodge 's response
Thank you so, so much.
Best regards,
Sashee
Orlanda P - Mar 2022
Overall rating
Was awesome.
Desiree V - Mar 2022
Overall rating
The host was very nice and friendly.
Read moreWhales Way Lodge 's response
Hi Desiree,
I am terribly sorry that you had this experience, I can assure you that we always have clean beddings and linen for our guests and many of our guests says that our bathrooms are spotless,
Our kitchens are clean and well kept, we even use the Sanitizer BioFog Aerosol to sanitize the rooms before a guest arrives for additional precautions.
I will look into this matter and again I am really sorry for everything.
Ursula S - Jan 2020
Overall rating
The place way amazing, located centrally. Sashee and Syd are awesome hosts.
Carin R - Jan 2020
Overall rating
Nie wat ons verwag het. Nie gekry waarvoor ons betaal het.
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Not what we expected. Didn't get what we paid for.
They had everything we were looking for, but more than half of it was not as advertised. There is a braai, but can't use it and it cost us a lot to eat out. Pool was closed and only after we asked to use it we were able to swim on the sixth day of our seven day holiday, but in a dirty pool. Get broken bath towels, water pipes make a lot of noise, everything in the chalet is mismatched. Sofa covers very dirty. Advertise satellite TV but there is only Openview. Advertise all the rooms have aircon and vans, but only the master bedroom does. We had to drive very far every day to get to the main beach. We paid a lot and are really unhappy about the stay. They can really pay attention to finer detail!
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Whales Way Lodge 's response
Thank you for the rating and we will do our best to improve, As I mentioned to the guests the water shortage in PE we had to keep the pool close but as they requested so much we opened the pool to try and add the little rain water that was left in the JOJO tank. There is a path way two doors away from us to the beach as we are the first plot to the beach with a tidal zone between us and the beach. We thank you very much for the advise.
Billy M - Oct 2019
Overall rating
Baie goed behandel.
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Very well treated.
Friendly staff and very clean. Close to the sea and safe accommodation.
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Whales Way Lodge 's response
Thank you very much.
Jacques C - Mar 2019
Overall rating
Baie aangenaam.
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Very pleasant.
Very neat and safe. Very friendly and helpful hostess. Extra effort was made during load shedding.
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Marietjie A - Sep 2019
Overall rating
Dis 'n bed, 'n stort en 'n toilet.
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It's a bed, a shower and a toilet.
Regarding that we confirmed that we were coming, our rooms were not ready when we checked in. It appeared as if people were confused. It's just a stopover.
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- Free cancellation up to 1 week before your stay!
- Capacity: 31 people
- All ages welcome
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Check-in: 12:00 to 22:00
Check-out: 10:00 - Address: 23 Whales Way, Bluewater Bay, Gqeberha (Port Elizabeth), 6001, Eastern Cape
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TGCSA rating:
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