Cambalala Bushveld Retreat

Self Catering

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House Rules

We aim to make sure that everyone visiting Kruger Park Lodge enjoys their stay, and for that reason we ask that you follow a few house rules.

Noise:
Kruger Park Lodge is a family holiday resort and as such: No offensive, rowdy, disorderly behavior will be tolerated and will result in the offenders being evicted from the lodge. No parties and music will be allowed in any of our units or any common area of the resort.

Noise audible outside of the chalet is prohibited from 22h00 until 09h00. No lewd, drunken, and disorderly behavior will be tolerated on the resort.

No guests shall disturb or permit to be disturbed, any other person’s enjoyment of the resort. Nor may any guest interfere with the rights, comfort or convenience of any other owner or guest.

Guests will abide by the resort rules and maintain the serenity that guests have come to expect from Kruger Park Lodge wildlife and nature resort. The owner reserves the right to request a representative of the lodge to remove guests if they are drunken and disorderly or cause a disturbance of the peace, in which case guests forfeit their full booking fee and security deposit.

Occupancy:
The number of people occupying our units must not exceed the maximum guests that the house provides for (children i inclusive). Guests will not be allowed to enter and or occupy the unit where their numbers exceed maximum guests per unit, in which case guests forfeit their full fees and security deposit.

Your booking is strictly limited to the number of guests confirmed by us on your booking confirmation. Any changes to the number of guests are strictly at our discretion.

Smoking:
Our units are strictly no smoking indoors. However, you are welcome to smoke outside on the patio.

Use of the braai/barbeque:
Please only use charcoal when using the braai/BBQ on the patio. Due to the thatch roofs on the lodge, no wood fires are allowed.

Subject to change:
We reserve the right to change tariffs, rules, terms, and conditions for staying at Cambalala to our own absolute discretion with immediate effect and without prior notice.

Right of admission reserved:
Management has the right to admit and or refuse entry to any person or institution without disclosure of any reason. No unauthorized persons will be allowed on the resort. Management reserves the right to terminate the occupancy of any person without notice, who fails to obey the rules, or for creating any form of excessive noise, any form of nuisance or annoyance which in any way interferes with the atmosphere o f the resort or general comfort of other guests and residents at the resort.

Security deposit:
A refundable security deposit of R1000 will be payable per unit booked. (R2000 per unit for group bookings) - Should there be no damages and transgressions of our house rules then this deposit will be refund within 7 days after departure. Payments will be refunded in the same way that they were made.

Cancellation Policy - Friendly

Free cancellation up to 1 week before your stay!

More than 1 week before check-in	100%deposit refunded
More than 48 hours before check-in	50%deposit refunded
Less than 48 hours before check-in	0%deposit refunded