Ocean Drive 56

1 review

Self Catering

Reviews

2.2/ 5

Based on 1 review

Cleanliness

2.0

Location

2.0

Value for money

2.0

Service

2.0

Safety

3.0

Charmaine V

Short stay

2.2

Jan 2025

Unfortunately not what we expected. Unfortunately there is a lot of maintenance that needs to be done in the unit with cupboard doors that do not close properly due to moisture and swelling. Everything inside the room cupboards smelled musty when the doors were closed. Although the view is beautiful, be warned that the unit is on a very busy road and that there is a lot of road noise. The unit also needs a proper deep clean and we had spots and marks on the bedding and sofa covers. The photos also do not show the large number of stairs from the parking to the living level and are very difficult for older people. There was also a general power outage in the area and unfortunately the unit is not equipped with any back-up power or solar for lights, WiFi, hot water etc.

This review has been automatically translated using Google.

Cleanliness

2.0

Service

2.0

Location

2.0

Safety

3.0

Value for money

2.0

View host response

Ballito Accommodation

Ocean Drive 56

Thank you for taking the time to share your feedback. We’re sorry to hear that the unit didn’t meet your expectations, and we sincerely apologise for the issues you encountered during your stay. We will prioritise maintenance to address your concerns. We understand how important a clean and comfortable environment is, so we’re also working to ensure that the unit receives a thorough deep cleaning to eliminate any stains or odours. We truly appreciate your feedback regarding the road noise and the stairs. We will update our listing with more specific details to ensure future guests are aware of these factors, particularly for those who may find the stairs difficult. Once again, thank you for your valuable feedback. We hope to have the opportunity to host you again and provide a more enjoyable experience. Kind regards, Ballito Accommodation