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Ocean Elephant

Self Catering

Reviews

4.6/ 5

Based on 4 reviews

Excellent

Cleanliness
5.0
Location
4.5
Value for money
4.5
Service
4.0
Safety
4.8
Chubby V
Short stay On business
5.0
Feb 2024

Quiet, well located, very tidy. The apartment felt like 'home away from home'. Quiet area, nice view and safe to come and go as my working hours changed, even if it was sometimes midnight. No noise from traffic or neighbors. Comfortable and cuddly bed and great bathroom amenities. The fully equipped kitchen is a bonus. I would definitely book the unit again for a getaway.

Rustig, goed geleë, baie netjies. Die woonstel het soos 'home away from home' gevoel. Rustige area, mooi uitsig en veilig om te kom en gaan soos wat my werksure veruis het, al was dit soms middernag. Geen geraas van verkeer of bure. Gemaklike en snoesige bed en puik badkamervoorzienings. Die ten volle toegeruste kombuis is 'n bonus. Ek sal beslis die eenheid weer bespreek vir 'n wegbreek.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Irina
Ocean Elephant

Thank you very much, Chubby. We will be glad to see you again.

Baie dankie, Chubby. Ons sal bly wees om jou weer te sien.

This review has been automatically translated using Google.

Anusha P
Short stay Family with young children
3.2
Jan 2017

Enjoyed my stay although I was disappointed. I must say I was pleased with everything except one thing that irritated me. When I made the booking they gave me an amount of R300 they requested as a 50% deposit. When I paid the deposit then only did they inform me that I needed to pay a further R600 on top of it. This is very misleading and further to that they said it was for cleaning services so I was annoyed but didn't stress about it too much. However when I arrived there they said the cleaner will only come the day I check out. Is this fair? Disappointed.

Cleanliness
5.0
Service
1.0
Location
3.0
Safety
4.0
Value for money
3.0
Irina
Ocean Elephant

Dear Anusha, thank you for your appreciation of our apartment. We work hard to maintain it beautifully and comfortably. Pity that you did not read your contract, which we sent you 3 times. All conditions are clearly stated there, as well as on on Travelground /LekkeSlaap site. Nothing about daily cleaning services, as this is difficult for us to organize. We live in Europe and try to create local jobs, to help local community. We charge guests administration fee, to pay our manager and his team. All this is clearly mentioned in your contract, and on both sites. Sorry you misread it. Nevertheless, we are happy that you liked our place. We hope you will come back. We will give you the same, nice discount as you received this time.

Dear Anusha, thank you for your appreciation of our apartment. We work hard to maintain it beautifully and comfortably. Pity that you did not read your contract, which we sent you 3 times. All conditions are clearly stated there, as well as on on Travelground /LekkeSlaap site. Nothing about daily cleaning services, as this is difficult for us to organize. We live in Europe and try to create local jobs, to help local community. We charge guests administration fee, to pay our manager and his team. All this is clearly mentioned in your contract, and on both sites. Sorry you misread it. Nevertheless, we are happy that you liked our place. We hope you will come back. We will give you the same, nice discount as you received this time.

This review has been automatically translated using Google.

Giepie N
Short stay Individual traveller
5.0
Jul 2016

Highly recommendable. Will go back and use Ocean Elephant again anytime. It's a great unit.

Hoogs aanbeveelbaar. Sal enige tyd weer teruggaan en gebruik maak van Ocean Elephant. Dis 'n puik eenheid.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Irina
Ocean Elephant

Thank you Giepie, I remember your message: "you have a fabulous apartment. I really enjoyed my stay, unfortunately I had to cut it short", and we will be glad to see you back.

Dankie Giepie, Ek onthou jou boodskap : "you have a fabulous apartment. I really enjoyed my stay, unfortunately I had to cut it short", en ons sal bly wees om jou terug te sien.

This review has been automatically translated using Google.

Anell V
Short stay Individual traveller
5.0
Apr 2016

Very neat and spacious apartment. I had a great stay and will definitely use Ocean Elephant again. I only had 1 problem. In the advertisement they do not mention the extra R2000.00 deposit that you have to pay. And I feel it should be mentioned, because some people go to the Cape on a budget and then they shake you of another R2000.

Baie netjies en ruim woonstel. Ek het baie lekker gebly en sal beslis weer van Ocean Elephant gebruik maak. Ek het net 1 probleem gehad. In die advertensie se hulle nie van die ekstra R2000.00 deposito wat jy moet betaal nie. En ek voel dit moet genoem word, want party mense gaan op 'n begroting Kaap toe en dan skud hulle jou van n verdere R2000.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Irina
Ocean Elephant

Dear Anell, you are always welcome to visit us again. We also asked that TravelGround make the breakage deposit rule visible on booking, as we mentioned our house rules are on their website. Thanks for the mark. And see you soon.

Geagte Anell, jy is altyd van harte welkom om ons weer te besoek. Ons het ook gevra dat TravelGround die breekskade deposito reël sigbaar maak op bespreking, soos ons genoem het is ons huisreëls op hul webwerf . Dankie vir die merk. En sien jou binnekort.

This review has been automatically translated using Google.

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4.6/5

Irina Verified

Properties 1

Reviews 4

On LekkeSlaap 8 years

From
From R1 400
per night, for 4 ppl
From
R1 400
per night, for 4 ppl
Make a Booking
  • Capacity: 4 people
  • No children under 12
  • Check-in: 16:00 to 18:00
    Check-out: 10:00
  • Address: 12 Haarlem Street, Strand, 7140, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDg1MDg1MGVmLWQ0YjMtNDdmYS05N2UwLTg2YzRkNzU5NzI2Zg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 400 per night, for 4 ppl 4 5 1 5 12 Haarlem Street Strand 7140 Western Cape 021 201 8901 16:00-18:00 10:00 -34.123500479377 18.832785565013

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