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Travel Beach House

2 reviews
Self Catering

Reviews

4.2/ 5

Based on 2 reviews

Very Good
Cleanliness
4.5
Location
5.0
Value for money
4.0
Service
3.0
Safety
4.5
Abrie D
Long stay ⋅ With friends
3.8
Jan 2023

Perfect location, lovely house. Travel Beach House was promised to be ready between 14:00 - 19:00, however on arrival at 18:00 it was a total mess with the cleaning crew still busy, and apparently doing their own laundry. We had to assist the crew in removing trash from the previous occupants. The propane gas tank is almost empty, without clear instructions on how to operate the stove when load shedding is in effect. There is apparently no general service with access to local channels for the TV, only access to Netflix? Bathtub plumbing in all the bathrooms is not completed - so basically showers are the only option. In summary - a great location, and a beautiful house but a lot more can be done by the owner to make international visitors comfortable, and a few instructional pamphlets with how to operate kitchen appliances, TV etc. will help.

Cleanliness
4.0
Service
2.0
Location
5.0
Safety
5.0
Value for money
3.0
Diane
Travel Beach House

Thank you Abrie for the feedback. I will from now onwards stick to our policy to not allow bookings within 2 days of the last booking unless they are special circumstances. We will endeavor to help make the stay a memorable experience for future guests. However, I would like to respond in my defense to your review: Abrie requested to book Travel Beach House from 6 - 15 January 2023. I specifically told him that the 6th was not available and he could check in from the 7th as my previous guests will be leaving at 11.00 am on the 6th and the place needed to be cleaned thoroughly, which usually takes two days. He explained that he would be arriving on the 6th and would not mind if the cleaning staff was there when he arrived so I unfortunately agreed. When Abrie’s Sister arrived the place was spotless but the cupboard in the kitchen was still to be cleaned. What she was unhappy about was the condiments in the cupboard and some sauces in the fridge (which I leave specifically for my guests’ use so they do not need to spend extra for salt, sugar, herbs, tomato Sauce, Soya, etc). Abrie and his sisters reported that there was no gas in the Tank. I asked him please to check in the garage as there was a full Tank there. We arrived the next morning and found that there was gas in the connected Tank and all was working well with electricity and without, but we connected the full Tank anyhow. I had no idea that they did not know how to operate the Gas Stove. He could have asked. I am very approachable and happy to help. I went out of my way to assist Abrie and respond to every single query that he and his sisters had. We spoke daily. He seemed happy in between, which is my job with pleasure. The House is a Beach House and we only have showers working which are mentioned on the site. I have not connected the baths because of our short water supply in Cape Town. Generosity Of Spirit is my game. Travel Beach House Gordon’s Bay Diane Cannell

Dankie Abrie vir die terugvoer. Ek sal voortaan by ons beleid hou om nie besprekings binne 2 dae vanaf die laaste bespreking toe te laat nie, tensy dit spesiale omstandighede is. Ons sal poog om te help om die verblyf 'n onvergeetlike ervaring vir toekomstige gaste te maak. Ek wil egter in my verdediging reageer op jou resensie: Abrie het versoek om Travel Beach House te bespreek vanaf 6 - 15 Januarie 2023. Ek het spesifiek vir hom gesê dat die 6de nie beskikbaar is nie en hy kan vanaf die 7de inklok aangesien my vorige gaste die 6de om 11.00 vm. sal vertrek en die plek benodig om deeglik skoongemaak word, wat gewoonlik twee dae neem. Hy het verduidelik dat hy die 6de sou aankom en nie sou omgee as die skoonmaakpersoneel daar was toe hy aankom nie so ek het ongelukkig ingestem. Toe Abrie se suster aankom was die plek vlekkeloos maar die kas in die kombuis moes nog skoongemaak word. Waaroor sy ontevrede was, was die speserye in die kas en 'n paar souse in die yskas (wat ek spesifiek vir my gaste se gebruik los sodat hulle nie ekstra vir sout, suiker, kruie, tamatiesous, soja, ens hoef te spandeer nie). Abrie en sy susters het berig dat daar geen gas in die tenk was nie. Ek het hom asseblief gevra om in die motorhuis in te gaan aangesien daar 'n vol tenk daar was. Ons het die volgende oggend opgedaag en gevind dat daar gas in die gekoppelde tenk was en alles werk goed met elektrisiteit en sonder, maar ons het in elk geval die volle tenk gekoppel. Ek het geen idee gehad dat hulle nie geweet het hoe om die Gasstoof te bedryf nie. Hy kon gevra het. Ek is baie toeganklik en help graag. Ek het uit my pad gegaan om Abrie by te staan en te reageer op elke enkele navraag wat hy en sy susters gehad het. Ons het daagliks gepraat. Hy het tussendeur gelukkig gelyk, wat my werk met plesier is. Die Huis is 'n Strandhuis en ons het net storte wat op die webwerf genoem word. Ek het nie die baddens gekoppel nie weens ons kort watertoevoer in Kaapstad. Generosity Of Spirit is my spel. Reis Strandhuis Gordonsbaai Diane Cannell

This review has been automatically translated using Google.
Achmat S
Short stay ⋅ Family with young children
4.6
Mar 2019

Great view, beautiful house and easy access to beach and clubhouse pool. Beautiful scenery and the layout of the house was perfect for travelling with kids. Each room had an en-suite which is very convenient. The easy access to the beach was wonderful for walks and relaxing on the beach. Would definitely recommend the Travel Beach House to family and friends!

Cleanliness
5.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
5.0

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4.2/5

Diane Verified

Properties 1

Reviews 2

On LekkeSlaap 6 years

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From
From R4 500
per night (sleeps 6)
2 reviews
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SECURE PAYMENT VIA
LEKKESLAAP.CO.ZA
From
R4 500
per night (sleeps 6)
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 11:00
  • Address: 36 Faure Marine Drive, 9 Antilles, Gordons Bay, 7140, Western Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA3f04ea4b916cb9fd4a07644d4e8a719362dce3ed07dcb7da4fca3eb407c84109c9d8c5af27215e45a943ec3210a035563e9a?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R4 500 per night (sleeps 6) 2 5 1 5 36 Faure Marine Drive 9 Antilles 7140 Western Cape 021 201 8901 14:00-19:00 11:00 -34.144629 18.851665

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