Villa Zek

3 reviews

Self Catering

Reviews

4.3/ 5

Based on 3 reviews

Very Good

Cleanliness

4.3

Location

4.7

Value for money

3.7

Service

4.3

Safety

4.3

Justin W

Short stay ⋅ On business

4.8

Feb 2024

Just about perfect for some person a bit less fussy that I am. I would recommend Villa Zek with certain provisos - the mattress was very hard and unforgiving. Okay, I realise I come from a softer mattress. The "pillows" were atrocious. Unforgiving was about right - I too realise I have a beautiful soft Danish goose-down pillow which I normally take with me when I travel. I ended up taking the soft duvet on the bed and folding it to the height of my pillow and then putting my own small goose-down pillow on that and made it work for me. Arinda and Jury were delightful and super helpful, making sure I was let in when I left for an hour on the sidewalk. I really liked that there was no smoking in the room. Large, airy enough in spite of the outrageous heat in Pretoria. Comfortable, quiet at night. Lekker stay. Large kitchen perfect for cooking if that's what I had needed.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

4.0

Bruna V

Short stay ⋅ With partner

4.8

Sep 2023

Very nice and quiet place. We really enjoyed our stay. The house had everything we needed. The kitchen is well-furnished, and we enjoyed the stay with the power on!

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

4.0

Elize F

Short stay ⋅ With partner

3.2

May 2023

Very impersonal. We had no hot water for 2 days. We only stayed 2 days because of this. The toilet wouldn't flush and in the two days we were there no one did anything about it. Gas stove's gas was finished. We asked to book out earlier but they still took full amount. The braai facilities are just a small braai in which we could only braai with briquettes.

This review has been automatically translated using Google.

Cleanliness

3.0

Service

3.0

Location

4.0

Safety

3.0

Value for money

3.0

View host response

Arinda

Villa Zek

Hi Elize, very sorry to hear you did not have a nice stay. Our guests are usually ecstatic. It is very unfortunate that you did not mention any problems while staying here. Anytime I would have explained again how to operate the solar heating hot water system if the sun is not shining and also would have done something about the toilet. The gas was replaced within an hour of you reporting it. According to your husband, he used to want to drive to get home. Despite the fact that you only paid when you drove (rather than on arrival) our cancellation policy is clearly stated on the website as 50% 7 days before arrival and 100% after. Thanks for the comment about the braai facilities, we will describe it better. I am very sorry to hear that you consider our many pleasant conversations impersonal. regards

This review has been automatically translated using Google.