Waterfalls Boutique Hotel
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4.4/5
Tina Verified
Properties 1
Reviews 59
On LekkeSlaap 13 years
Review Summary
Claudia P - Aug 2024
Overall rating
I really enjoyed my stay. Great staff, nice and clean room. Loved it there.
Braam D - Dec 2022
Overall rating
Relaxing and beautiful.
Barbara H - Aug 2022
Overall rating
Reception was very helpful and kind.
Adivhaho M - Feb 2024
Overall rating
Had an amazing time here.
Pholoshi M - Dec 2023
Overall rating
Extremely safe.
Simon D - May 2023
Overall rating
Pleasant stay.
Waterfalls Boutique Hotel 's response
Good day
Thank you kindly for this review.
It was a pleasure to host you!
Kind Regards
Waterfalls Team
Anonymous Guest - Aug 2023
Overall rating
Was not very happy with room as it is not the one i paid for.
The room was very neat and beautiful but I wanted the room with the corner bath. When I went to book, I was first told that room was not available due to work and they made it right there. Why didn't you contact me and ask if it's okay with me. And also the room I was sleeping in had 2 doors to other areas inside the house so didn't feel very safe.
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Mickey J - Jan 2023
Overall rating
Can't believe it is 4-star rated.
Karel S - Dec 2022
Overall rating
Baie netjies, rustig en privaat.
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Very neat, quiet and private.
We had a wonderful stay, staff were friendly and breakfast was very tasty. Not quite worth the price, but still a great stay.
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Bennie B - Nov 2022
Overall rating
Baie goed.
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Very good.
Everything met our expectations, except that with the load shedding, the generator did not start at 2 am as said it would work.
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Bennie S - Jan 2022
Overall rating
Was lekker gewees.
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Was nice.
Didn't bring our breakfast to the room and you have to book for Jacuzzi at high cost.
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Ferdie F - Oct 2021
Overall rating
Luuks
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Luxury
Large, luxurious room with good privacy.
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Frederik G - Apr 2021
Overall rating
Rustig, naby aan besienswaardighede.
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Quiet, close to attractions.
Excellent service, delicious food and very safe. Hospitality from Tina, Sam and Precious was impressive. Have a nice time.
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Waterfalls Boutique Hotel 's response
Baie dankie vir die resensie, dit was n groot plesier om u hier by Waterfalls Boutique Hotel te huisves, Hoop om u weer te sien. Dankie.
Hugo D - Feb 2021
Overall rating
Baie romanties.
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Very romantic.
We would recommend anyone to go there, it's great service and the food is top notch, what you see on the website is what you get. Thank you very much for the great service. It is worth every penny to go there I would stay there again anytime.
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Waterfalls Boutique Hotel 's response
Dankie vir die vriendelike resensie. Dit is ons plesier om jou op jou spesiale dag te ontvang.
Martin S - Nov 2021
Overall rating
Dit word duidelik anders voorgestel as wat ek daar aangetref het.
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It is presented clearly differently than what I found there.
Expensive 5 star hotel that isn't even a 3 star.
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Jessica P - Mar 2020
Overall rating
Hulle het ekstra moeite vir ons gedoen, my man het 'n oogoperasie ondergaan en moes baie vroeg die volgende oggend weer by die dr wees, ons was te vroeg vir ontbyt en hulle het vir ons, ons ontbyt in wegneempakkies opgemaak. Hulle loop die ekstra myl! Pragtige kamers en die lekkerste steak! Vriendlike personeel en superskoon kamers.
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They made an extra effort for us, my husband underwent an eye operation and had to be back at the dr very early the next morning, we were too early for breakfast and they made us our breakfast in take away packages. They go the extra mile! Beautiful rooms and the best steak! Friendly staff and super clean rooms.
See stars.
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Waterfalls Boutique Hotel 's response
Liewe Jessica,
Dankie vir u geliefde resensie. Dit is ons plesier om u te ontvang.
Waterfalls Boutique Hotel Team
Nicolaas V - Dec 2020
Overall rating
Baie lekker en rustig. Waarde vir geld.
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Very nice and peaceful. Value for money.
They helped us immediately, staff very friendly and helpful.
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Donovan A - Oct 2020
Overall rating
Professional, clean, extremely friendly!
Waterfalls Boutique Hotel 's response
Good day, Mr Donovan
Thank you for your lovely reviews. It's our pleasure to host you on this special day.
We are regret not receiving your request for the full romantic setting as it is not included and cost extra fees. Sorry for any disappointment it caused.
Regards,
Waterfalls Boutique Hotel Team
Su-mari W - Sep 2020
Overall rating
Baie lekker.
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Very nice.
Delicious, breakfast was very tasty.
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Sunet P - Nov 2019
Overall rating
Aangename verblyf. Baie dankie.
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Pleasant accommodation. Thank you.
Friendly and professional staff. Thank you.
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Emily M - May 2019
Overall rating
Big up to you guys and keep up the good work.
Johan V - Feb 2019
Overall rating
Uitstekend.
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Excellent.
Thank you to Isaac for the service, he really welcomed us with open arms and made us feel very welcome. Even the security guard was there to help carry our luggage, with the umbrella. The room was very clean and tidy. Everything was in working order. Very happy with our stay and the food was the best - thank you chef! I'd just like to have had the same hospitality that morning when we checked out. It still rained and we had to carry our luggage in the rain to our car, soaked up! Wouldn't have liked the feeling of 'we'd just finished paying and now we can say goodbye!' It wasn't Isaac who was on duty, who helped us with umbrella and made us feel welcome! Apart from this I will definitely book there again!
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Diek V - Oct 2019
Overall rating
Vriendelike, goeie diens. Heerlike kos.
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Friendly, good service. Great food.
Friendly service, nice food. Good value for money.
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Marius V - Jun 2019
Overall rating
Lekker rustig met kabbelende water in jou ore van die watervalle.
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Nice calm with rippling water in your ears from the waterfalls.
It was very nice. Very neat. Could rest and enjoy the facility.
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Anonymous Guest - Sep 2019
Overall rating
Very pretty.
The road just makes a lot of noise on a Sunday morning because motorcycles.
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Anzelde W - Nov 2018
Overall rating
Rustige en romantiese wegbreek in die stad.
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Peaceful and romantic getaway in the city.
We had an amazing time and enjoyed it a lot. It is a very pretty guesthouse hidden in the heart of Pretoria East. It makes you feel like you are far from the city. The outside shower was incredible!
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Fanus T - Sep 2018
Overall rating
Diens, verblyf, ligging en ontbyt was baie goed. Sal die plek definitief aanbeveel.
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Service, accommodation, location and breakfast were very good. Would definitely recommend the place.
See stars.
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Werner L - Jun 2018
Overall rating
Baie netjies, my ma sê ook sy het baie lekker gebly en die plek is puik!
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Very neat, my mom also said she had a good stay and the place was stunning!
See the stars.
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Marietjie L - Mar 2018
Overall rating
Dit was uitstekend
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It was excellent
The service is very good. The rooms are very comfortable. The atmosphere is wonderful.
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Monja B - Feb 2018
Overall rating
Heerlik gerus.
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Feel free to do so.
Have a great rest and relax.
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Stacey S - Jan 2018
Overall rating
Fantasties!
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Fantastic!
Everything was 110%. We had a nice stay and everyone was very friendly. Thank you very much.
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Bronwyn R - Mar 2018
Overall rating
Fantastic!
Bongani M - Oct 2018
Overall rating
Very neat and attractive.
Pieter P - Feb 2018
Overall rating
Baie netjies, maar kamer stem nie met foto op webblad oor een nie. Verwarrend!
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Very neat, but room does not match photo on web page about one. Confusing!
Room I booked in photo and the one I checked in are very different. Photos on website are confusing!
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Waterfalls Boutique Hotel 's response
Dankie vir julle goeie verwysing Pieter. Jammer om te hoor van die verwarring. Ons het 2 Honeymoon kamers elk met hulle uitsonderlike uitleg en tema. Miskien het jy die een met die binnetrap wou boek en toe die ander een gekry. Praat volgende keer met ons voordat julle reserveer dan maak ons seker jy kry die regte kamer.
Waterfalls
Soanet B - Jun 2017
Overall rating
Luukse bederf teen 'n sakpasprys.
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Luxury pampering at a pocket-friendly price.
You feel like a VIP when you stop at Waterfalll Boutique - someone comes to pick you up from your car. The rooms are very neat and clean, equipped with DSTV, kettle, coffee and tea as well as a small fridge with goodies (you pay what you take). There were rose petals and chocolate on the bed and a lovely romantic corner bath! The linen, mattress and pillows are of high quality and we slept wonderfully. Breakfast (included in the price) was top notch! The garden is beautiful with its own waterfall, koi fish, ducks and a swimming pool.
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Marisa T - Feb 2017
Overall rating
Sentraal, skoon en waarde vir geld.
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Central, clean and value for money.
Hotel very centrally located, just 4 minutes from Menlyn Mall. Staff very friendly and went out of their way to make us feel at home. We only arrived late at night - the security guard opened the rooms for us and explain to us in detail how everything works. Breakfast was lovely and sufficient.
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Jessica V - Sep 2017
Overall rating
Rustig.
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Restful.
Waterfalls Boutique Hotel is located in a peaceful environment. They serve delicious breakfasts and their accommodation is neat and clean. Service is nimble and fast.
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Waterfalls Boutique Hotel 's response
Jessica, dankie vir hierdie positiewe terugvoering. Ons streef na die beste diens en ervaring en indien daar enige probleme is, vra ons die gas om ons in te lig want dan kan ons onmiddelik daaraan aandag gee. Sou die gas egter 'n uitsonderlike ervaring gehad het, is dit fantasties om daardie terugvoer so te ontvang. Ons sien uit om julle weer in die toekoms te ontvang.
Waterfalls span.
Therese D - Sep 2017
Overall rating
Rather go out for dinner.
Read moreWaterfalls Boutique Hotel 's response
Dear Theresa,
We have taken note of your review with some question marks. Firstly our restaurant menu contains different sections including starters, light meals, main dishes, deserts, wine, soft drinks and cocktail menu. Not sure why you have not asked the manager on duty about the wine list, because it forms part of our available restaurant menu. Secondly we do not stock rib eye steak which you are referring to. We are not sure what you mean with your statement that the spaghetti was questionable as it is freshly prepared when ordered. The problem however could have been resolved immediately should you have brought it to our attention. We apologise that your cheese cake was frozen in the middle, however on enquiry our manager's feedback was that it was immediately replaced with a new cheese cake desert on which you apparently were happy with. Lastly you gave our restaurant personnel a huge tip and did not offer any complaints on check out the next morning. In future please feel free do discuss any needs or shortfalls directly with the manager on duty and we will always bend backwards in order to fulfil all our guests needs. Please note that we have a convenience restaurant exclusively for our in-house guests. Should any guest however wants to have a "fine-dine" experience with an extended menu, we will gladly refer them to the many options in close vicinity.
Gerhard C - Jul 2017
Overall rating
Familiekamer teleurstellend.
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Family room disappointing.
Family room needs upgrading.
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Waterfalls Boutique Hotel 's response
Gerhard, dankie vir jou terugvoer. Die opgradering van die familie kamer is reeds beplan en gaan binnekort gedoen word, wat dit 'n uitsonderlike kamer gaan maak wanneer families van tot 4 mense dit wil gebruik. Groete, Waterfalls
Madeleen H - Apr 2017
Overall rating
Wanneer daar geraas is, is ek ómgekrap!
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When people make a racket, I'm extremely upset!
There was a lot of noise on the Thursday evening. I didn't feel safe outside of my room to confront whoever it was. So I get the impression that the owner is only there in the mornings.
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Waterfalls Boutique Hotel 's response
Hi Adrienne, dankie vir jou terugvoering. Ons het 2 bestuurders wat in 2 skofte per dag en aand aan diens is, vanaf 06:00 in die oggend tot 22:00 in die aand. Daarbenewens is die eienaar ook daagliks teenwoordig en betrokke. Ons het verder ook sekruriteit deur die nag aan diens. Ek is nie seker wat die lawaai is waarna jy verwys nie, ons het geen ander klagtes ontvang nie. Ons poog altyd om net die beste veiligheid en diens vir ons gaste te verseker. Groete Waterfalls Team
Tersia P - Sep 2016
Overall rating
Baie nice!
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Very nice!
Very beautiful and very stylish. Service excellent.
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Stephaans En Rina B - Jul 2016
Overall rating
Excellent.
Ruaan K - Jul 2016
Overall rating
Asemrowend. Fantastiese ondervinding. Belewenis wat ons binnekort weer sal wil beleef.
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Breathtaking. Fantastic experience. An experience we will want to experience again soon.
Breathtaking. Pieter is a definite asset to Waterfalls Boutique Hotel. Incredibly hospitable and made us feel right at home. Literally felt when we checked out on Sunday as if we had been friends for years. Anyone should visit the Hotel and I will surely recommend all my friends to visit Waterfalls Boutique Hotel for an evening or a weekend. Absolutely worth it and exactly what you need to switch off a bit from the everyday hustle and bustle.
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Veronica F - May 2016
Overall rating
Ongelooflik gemaklik, rustig en groot bederf!
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Incredibly comfortable, peaceful and great pampering!
The service was excellent and nothing was a problem for the staff. The food was 5-star quality and very nicely presented. Will definitely book there again!
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Waterfalls Boutique Hotel 's response
Veronica, dankie vir die mooi terugvoer. Dit is sulke ongelooflike gaste soos julle wat ons steeds motiveer om op top standaard te funksioneer. Ons is bly julle het julle tyd by ons geniet en sien uit daarna om julle in die toekoms weer te ontvang. Waterfalls
Veronica F - Nov 2016
Overall rating
Daar word na elke behoefte omgesien en niks is vir die personeel moeite nie.
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They fulfil your every need and nothing is too much of an effort.
Excellent service. The food was deliciously prepared and top notch. Can highly recommend this hotel at any time.
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Koenie V - Dec 2016
Overall rating
Baie vriendelike, gulhartige ontvangs en personeel.
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Very friendly, cordial reception and staff.
Reception was excellent, staff some of the friendliest and most cordial people that we have experienced. Accommodation is value for money - clean, neat and we felt safe when we drove in. Unfortunately the remote for the gate didn't have batteries but the staff was there to help. Breakfast could've been a bigger variety.
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Marie P - Nov 2015
Overall rating
Fantasties.
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Fantastic.
I would recommend it to any person. The service is great.
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Waterfalls Boutique Hotel 's response
Marie, dankie vir die uitstekende terugvoer wat ons definitief vir ons personeel sal deurgee. Ons sien uit om julle weer by ons te akkommodeer.
Groete Waterfalls Team.
Michelle O - Nov 2015
Overall rating
Ons verblyf was soos 'n wegbreek van formaat en 'n kort vakansie.
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Our stay was like a break from format and a short vacation.
If you need a short break Waterfalls Boutique Hotel is my recommendation. When you walk out there it feels like you were on vacation.
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Waterfalls Boutique Hotel 's response
Michelle, ons werk hard om AL ons gaste totsiens te groet met 'n ervaring wat spesiaal was. Jou terugvoer beteken vir ons baie en hoop ons om julle gou weer te sien.
Vriendelike Groete.
Lizo C - Aug 2015
Overall rating
Good hotel!
Mansoor B - Jan 2015
Overall rating
Beautiful, safe and ideally located
Francois K - Oct 2014
Overall rating
Baie rustige blyplek! Kliëntediens is uitstekend en die kos was baie lekker! Sal beslis weer hier bly!
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Very peaceful place to stay! Customer service is excellent and the food was very tasty! Will definitely stay here again!
Reception was very pleasant, and the place is very neat! Decor is excellent, and the room is well equipped. The view is, as promised, breathtaking. The atmosphere is calm and luxurious. This is definitely a place to stay to consider if you are in the area for work or leisure!
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Nancy M - Jan 2014
Overall rating
I enjoyed everything
Riaan C - Feb 2014
Overall rating
Lekke!
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Leaks!
See the stars below.
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Adele D - Oct 2014
Overall rating
Geoie diens, maar pricey.
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Good service, but pricey.
One expects a little more from a boutique hotel than a guest house. The towels are very small, bathsheets would be better. Only 1 pillow per person on the bed and no sheet, just a duvet. Very good service, staff very well trained and helpful. Parking is a problem.
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Tlotlo P - Mar 2013
Overall rating
It was a nice and relaxed place
Salmon S - Jun 2013
Overall rating
Aangenaam het egter net die een nag daar oor geslaap maar kon geen fout vind nie
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Pleasant though only slept the one night over there but couldn't find any fault
Would like to stay there again. Very nice breakfast!
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Mari M - Dec 2013
Overall rating
Stil, rustig en skoon. Baie akkommoderend met die kinders.
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Quiet, peaceful and clean. Very accommodating with the kids.
The pictures on the internet are very misleading. the size of the place - it's actually a typical big house converted into a hotel. I'm not sure what a Boutique Hotel represents, but I would advertise it as a guest house. The reception was good. The place was clean and they went the extra mile to accommodate our two children at no extra cost. The jacuzzi which you can use at an extra cost was a winner - your own clean water is tapped just for your use - candlelight and clean towels are provided. Our stay was pleasant.
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Daleen S - Sep 2012
Overall rating
Good
Rosalee V - Dec 2011
Overall rating
Highly recommended.
- Capacity: 20 people
- All ages welcome
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Check-in: 14:00 to 22:00
Check-out: 10:00 - Address: 200 Outeniqua Avenue, Waterkloof Park, Pretoria, 0181, Gauteng
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TGCSA rating:
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