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Waterhouse Guest Lodge Waterkloof

Guest House

Reviews

4.6/ 5

Based on 67 reviews

Excellent

Cleanliness
4.6
Location
4.7
Value for money
4.5
Service
4.4
Safety
4.8
Minnie V
1 night stay With friends
5.0
Nov 2024

Absolutely wonderful. We had a very nice stay. It was all so beautifully laid out. The decor was beautiful. I squinted at all the plants and decor.

Absoluut wonderlik. Ons het baie lekker gebly. Dit was alles so mooi uiteengesit. Die dekor was pragtig. Het my verkyk aan al die plante en dekor.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Monique
Waterhouse Guest Lodge Waterkloof

Thank you very much for the wonderful feedback! We are so happy to hear that you enjoyed your stay and that the decor and plants impressed you. It means a lot to us to know that our guests are so happy. We hope to see you again soon!

Baie dankie vir die pragtige terugvoer! Ons is so bly om te hoor dat julle die verblyf geniet het en dat die dekor en plante jou beïndruk het. Dit beteken vir ons baie om te weet dat ons gaste so gelukkig is. Ons hoop om julle binnekort weer te sien!

This review has been automatically translated using Google.

Theuns V
1 night stay With partner
5.0
Apr 2024

It was everything we needed and more! Thank you very much for a great place to sleep. It was lovely and close to everything we wanted to do! We were also able to arrange for a later check-in - thank you very much! You will definitely see us more often.

Dit was alles en meer wat ons nodig gehad het! Baie dankie vir puik slaapplek. Dit was heerlik en naby aan alles wat ons wou doen! Ons kon ook reël vir later inboek - baie dankie! Julle gaan ons definitief meer gereeld sien .

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Monique
Waterhouse Guest Lodge Waterkloof

Thank you very much Theuns for the positive feedback! It was a pleasure to accommodate you and we are glad you enjoyed your stay. We look forward to welcoming you again in the future! Waterhouse Team

Baie dankie Theuns vir die positiewe terugvoer! Dit was 'n plesier om julle te akkommodeer en ons is bly julle het die verblyf geniet. Ons sien uit daarna om julle weer te verwelkom in die toekoms! Waterhouse Span

This review has been automatically translated using Google.

Andra B
1 night stay With partner
5.0
Jan 2024

It's a beautiful guest house with ample parking. Had a wonderful stay and slept.

Dis 'n pragtige gastehuis met velige parkering. Heerlik gebly en geslaap.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Monique
Waterhouse Guest Lodge Waterkloof

Good day Andra Thank you for your positive feedback! We are glad you had a pleasant time and that you appreciated the guest house's beauty and safe parking. We look forward to welcoming you again for another delightful experience. regards Chantelle Waterhouse Team

Goeie dag Andra Dankie vir jou positiewe terugvoer! Ons is bly jy het 'n aangename tyd gehad en dat jy die gastehuis se skoonheid en veilige parkering waardeer het. Ons sien daarna uit om jou weer te verwelkom vir nog 'n heerlike ervaring. Groete Chantelle Waterhouse Span

This review has been automatically translated using Google.

Lourette V
Long stay With partner
5.0
Jan 2024

Fantastic. Fantastic service received. Duty manager was more than helpful and went the extra mile to make our stay homely.

Fantasties. Fantastiese diens ontvang. Diens bestuurder was meer as behulpsaam en het die ekstra myl geloop om ons verblyf huislik te maak.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Monique
Waterhouse Guest Lodge Waterkloof

Dear Lourette, Thank you so much for the great feedback! It is our great pleasure to hear that you received fantastic service and that our service manager was more than helpful. We pride ourselves on going the extra mile to make our guests' stay homely and pleasant. We appreciate your valuable comments and look forward to welcoming you again in the future. If there is anything specific you would like to mention or any other feedback you would like to share with us, please let us know.. Thank you very much and kind regards, Waterhouse

Beste Lourette, Baie dankie vir die wonderlike terugvoer! Dit is vir ons 'n groot vreugde om te hoor dat jy fantastiese diens ontvang het en dat ons diensbestuurder meer as behulpsaam was. Ons is trots daarop om 'n ekstra myl te loop om ons gaste se verblyf huislik en aangenaam te maak. Ons waardeer jou waardevolle kommentaar en sien uit daarna om jou weer in die toekoms te verwelkom. As daar iets spesifieks is wat jy wil noem of enige ander terugvoer wat jy met ons wil deel, laat weet ons asb.. Baie dankie en vriendelike groete, Waterhouse

This review has been automatically translated using Google.

Yolande D
1 night stay Family with teenagers
5.0
Jan 2024

See stars. Most beautiful place ever, with a nice patio and a beautiful garden. Everything you need is there. Friendly reception and always there to help with anything.

Sien sterre. Mooiste plekkie ooit, met 'n lekker kuierstoep en 'n mooi tuin. Alles wat jy nodig het, is daar. Vriendelike ontvangs en heeltyd daar om te help met enige iets.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Monique
Waterhouse Guest Lodge Waterkloof

Dear Yolande, Thank you very much for the beautiful review! We are truly happy to hear that you experienced the time with us as the most beautiful place. It is a great honor for us to know that you enjoyed the patio and the beautiful garden. Our team strives to provide a friendly welcome and helpful service, and we are glad that this has been noted to you. We appreciate your feedback and look forward to welcoming you again in the future. If there is anything we can help you with please let us know.. Friendly greeting, Chantelle Waterhouse

Beste Yolande, Baie dankie vir die pragtige resensie! Ons is opreg bly om te hoor dat jy die tyd by ons as die mooiste plekkie ervaar het. Dit is vir ons 'n groot eer om te weet dat jy die kuierstoep en die mooi tuin geniet het. Ons span streef daarna om 'n vriendelike ontvangs en behulpsame diens te bied, en ons is bly dat dit vir jou opgemerk is. Ons waardeer jou terugvoer en sien daarna uit om jou weer in die toekoms te verwelkom. As daar enige iets is waarmee ons jou kan help, laat weet ons asb.. Vriendelike groete, Chantelle Waterhouse

This review has been automatically translated using Google.

Mabel V
Short stay Family with teenagers
5.0
Jan 2024

My three children and I stayed there during the week. Everything was great! Very safe. Very nice and safe!

Ek en my drie kinders het daar oorgebly in die week. Alles was puik! Baie veilig. Baie lekker en veilig!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Ryno P
Short stay Family with teenagers
4.8
Sep 2024

Very nice and comfortable. No need to check in at reception. Checked in very quickly and efficiently. Kids loved the place and wanted to stay longer. I was able to take a nice long bath for once. Coffee and tea, and filter coffee with a plunger! For me as a coffee belly, this was probably the best part. No wait, that was the bath.

Baie lekker en gemaklik. Nie nodig om by ontvangs aan te meld nie. Baie vinnig en effektief ingeboek. Kids was mal oor die plek en wou langer bly. Ek kon vir 'n slag 'n lekker lang bad vat. Koffie en tee, en filter koffie met 'n plunger! Vir my as 'n koffie pens was dit waarskynlik die beste gedeelte. Nee wag, dit was die bad.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Monique
Waterhouse Guest Lodge Waterkloof

Thank you so much for your wonderful feedback! We are so happy to hear that you enjoyed your stay and that the children loved the place so much. It sounds like you made good use of the bath and the coffee plunger - two of our favorites too! We hope to welcome you again soon for another wonderful visit. Safe travels and until next time!

Baie dankie vir jou wonderlike terugvoer! Ons is so bly om te hoor dat julle die verblyf geniet het en dat die kinders so lief was vir die plek. Dit klink of jy goed gebruik gemaak het van die bad én die koffieplunger – twee van ons gunstelinge ook! Ons hoop om julle weer binnekort te verwelkom vir nog 'n heerlike kuier. Veilige reise en tot volgende keer!

This review has been automatically translated using Google.

Celi S
1 night stay With partner
4.8
Jul 2024

Amazing. Best value for money.

Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0
Monique
Waterhouse Guest Lodge Waterkloof
Thank you for your kind words! We're delighted that you enjoyed your stay and found our guesthouse to be the best value for money. We hope to welcome you back soon!

Maryke V
1 night stay Family with young children
4.6
Jun 2024

Neat and comfortable. The guest house is neat, clean and safe. Best beds! One feels at home! My only negative comment is the "noise". You unfortunately hear the rooms next to you and above you (when they walk or drop things, bump etc.). So if we were to stay there again, I would book at the detached unit. But with everything else I can't find fault!

Netjies en gemaklik. Die gastehuis is netjies, skoon en veilig. Beste beddens! Mens voel tuis! My enigste negatiewe kommentaar is die "geraas". Mens hoor ongelukkig die kamers langs jou en bo jou (as hulle loop of goed laat val, stamp ens). So as ons weer daar sou bly, sal ek bespreek by die losstaande eenheid. Maar met alles anders kan ek nie fout vind nie!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Monique
Waterhouse Guest Lodge Waterkloof

Dear Maryke Thank you very much for your positive feedback about our guest house! We are delighted to hear that you appreciated the cleanliness, safety and comfort of our facilities, and that you felt at home with our best beds. We apologize for the noise you experienced from the rooms next to and above you. We will be happy to investigate this further and make improvements to ensure that future guests do not experience the same problem. We are also happy to hear that you are considering the detached unit for your next visit - it is indeed a great option for a quieter experience. Again, thank you very much for your feedback and we look forward to welcoming you again. Friendly greeting, Waterhouse Team

Beste Maryke Baie dankie vir jou positiewe terugvoer oor ons gastehuis! Ons is verheug om te hoor dat jy die netheid, veiligheid, en gemak van ons fasiliteite waardeer het, en dat jy tuis gevoel het met ons beste beddens. Ons vra omverskoning vir die geraas wat jy ervaar het van die kamers langs en bo jou. Ons sal dit met graagte verder ondersoek en verbeterings aanbring om te verseker dat toekomstige gaste nie dieselfde probleem ervaar nie. Ons is ook bly om te hoor dat jy die losstaande eenheid oorweeg vir jou volgende besoek - dit is inderdaad 'n goeie opsie vir 'n stiller ervaring. Weereens, baie dankie vir jou terugvoer en ons sien uit daarna om jou weer te verwelkom. Vriendelike groete, Waterhouse Span

This review has been automatically translated using Google.

Coenraad G
1 night stay With partner
3.2
Nov 2024

Very nice but very disturbing due to loft unit above. The lodge is incredibly beautiful and excellently located, however, what was not pleasant is that we stayed in the lower room and upstairs is a loft room with a wooden floor. Any movement, especially in our case where it was two busy children, seriously disturbed the rest and it was very unpleasant.

Bie lekker maar erg steurend weens loft eenheid bo. Die lodge is ongelooflik mooi en uitstekend geleë, wat egter nie aangenaam was nie, is dat ons in die onderste kamer gebly het en bo is 'n loft kamer met 'n houtvloer. Enige beweging, veral in ons geval waar dit twee besige kinders was, het die rus erg verstoor en dit was bitter onaangenaam.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
4.0
Monique
Waterhouse Guest Lodge Waterkloof

Thank you very much for taking the time to provide feedback about your stay. We really appreciate it. We are glad to hear that you enjoyed the lodge and its location, but I am sorry to hear that the noise from the loft above disturbed your peace. We understand the importance of a peaceful atmosphere, and we take this issue seriously. I will definitely review the situation with the flooring and sound insulation to see how we can improve it for future guests. Thank you for bringing this to our attention. We hope to see you again and offer an even more pleasant experience. kind regards,

Baie dankie dat julle die tyd geneem het om terugvoer oor julle verblyf te gee. Ons waardeer dit opreg. Ons is bly om te hoor dat julle die lodge en sy ligging geniet het, maar ek is jammer om te verneem dat die geluid vanaf die loft bo julle rustigheid belemmer het. Ons verstaan hoe belangrik 'n rustige atmosfeer is, en ons neem hierdie kwessie ernstig op. Ek sal beslis die situasie met die vloer en klankisolasie hersien om te kyk hoe ons dit kan verbeter vir toekomstige gaste. Dankie dat julle dit onder ons aandag gebring het. Ons hoop om julle weer te sien en 'n nog aangenamer ervaring te bied. Vriendelike groete,

This review has been automatically translated using Google.

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4.6/5

Monique Verified

Properties 3

Reviews 296

On LekkeSlaap 11 years

From
From R 1 200
per night (sleeps 2)
From
R 1 200
per night (sleeps 2)
Make a Booking
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 34 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 202 Lawley Street, Waterkloof, Pretoria, 0181, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAc8fcf844269ac69384cbc41fb43ee4b34a0abff5e2732081712cd72d521acd79454424ee12fb151d27027a66748cb3b96615?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 200 per night, for 2 ppl 67 5 1 5 202 Lawley Street Waterkloof 0181 Gauteng 021 201 8901 14:00-20:00 10:00 -25.78185091487 28.231430053711

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