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Willows Boutique Hotel

12 reviews
Hotel

Reviews

3.8/ 5

Based on 12 reviews

Good
Cleanliness
3.8
Location
4.3
Value for money
3.7
Service
3.3
Safety
3.9
Renske S
Short stay ⋅ On business
5.0
May 2023

Excellent. We had a wonderful few days stay in Willows Boutique Hotel. . The rooms are clean and very comfortable; the food was prepared with extra care accommodation our every request. Received a friendly welcome at the front desk and continued throughout the stay.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe Twin Rooms
Chris D
1 night stay ⋅ With partner
3.2
Dec 2023

Restful. Short fridge and aircons.

Rustig. Kort yskas en aircons.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
4.0
Safety
3.0
Value for money
3.0
Room stayed in
Deluxe King Room
Elmien J
1 night stay ⋅ With partner
5.0
Nov 2022

Delicious. The owner made a special effort to meet our electricity supply needs.

Heerlik. Die eienaar het spesiaal moeite gedoen om aan ons elektrisiteitsvoorsieningsbehoeftes te voldoen.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe King Room
Robert
Willows Boutique Hotel

Thank you very much.

Baie dankie.

This review has been automatically translated using Google.
Soene L
Short stay ⋅ Individual traveller
3.2
Jun 2022

Communication not very good. Very happy they are solar, but power goes off in the evening and only comes back on in the morning.

Kommunikasie nie baie goed nie. Baie bly hulle is solar, maar krag gaan af in die aand en eers weer aan in die oggend.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
1.0
Location
4.0
Safety
3.0
Value for money
4.0
Room stayed in
Deluxe King Room
Ryno S
1 night stay ⋅ With partner
2.2
Sep 2022

Poor management! Didn't put me in the luxury rooms I booked and paid for. Rooms are neglected. In one of the rooms there was no headboard behind the bed and no mirror in the bathroom. There was "mold" around the tub. Turn off power from 23:00 to 06:00. There are no lights or candles in the rooms. Arranged with management that the power should be on at 05:00, because my father has to be at hospital at 06:00 for surgery and did not turn on the power until 06:00. Very bad experience!

Swak bestuur! Het my nie in die luukse kamers gesit wat ek bespreek en voor betaal het nie. Kamers is verwaarloos. In een van die kamers was daar nie 'n hoofbord agter die bed nie en ook nie 'n spieël in die badkamer nie. Daar was "mold" rondom die bad. Sit krag af van vanaf 23:00 tot 06:00. Daar is nie ligte of kerse in die kamers nie. Het met bestuur gereël dat die krag 05:00 aan moet wees, omdat my pa 06:00 by hospitaal moet wees vir operasie en het die krag eers 06:00 aangesit. Baie slegte ervaring!

This review has been automatically translated using Google.
Cleanliness
2.0
Service
1.0
Location
4.0
Safety
3.0
Value for money
1.0
Room stayed in
Deluxe King Room
Robert
Willows Boutique Hotel

Good day. Please give us more feedback so we can investigate this matter.

Goeie dag. Gee ons asseblief meer terugvoer sodat ons hierdie saak kan ondersoek.

This review has been automatically translated using Google.
Corlia O
1 night stay ⋅ With partner
4.4
Nov 2020

Wonderful Beautiful rooms. Friendly staff. Really great for a quick overnight stay.

Wonderlik Pragtige kamers. Vriendelike personeel. Regtig wonderlik vir 'n vinnige oornag bly.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Deluxe King Room
Janet B
1 night stay ⋅ With partner
2.8
Feb 2020

Never again. Room has no windows, no aircon, no fans and two heaters in the middle of summer. Dinner was a disaster with the lamb chops raw and I had to pay R170 per plate and we were only able to eat the chips. The shower had no water pressure with only a few drops of water to shower in. The TV remote control did not work.

Cleanliness
4.0
Service
2.0
Location
3.0
Safety
2.0
Value for money
3.0
Room stayed in
Deluxe Twin Rooms
Tollie V
Short stay ⋅ With partner
4.6
Feb 2019

Enjoyed a lot. Staff very friendly and helpful. One disadvantage is the rooms don't have aircon.

Baie geniet. Personeel baie vriendelik en behulpsaam. Een nadeel is dat die kamers geen lugversorging het nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Deluxe King Room
Robert
Willows Boutique Hotel

Dear Tollie, Thank you for your recent comment. Cognisance is taken regarding the air conditioner proposal. We are systematically upgrading our rooms and will definitely consider installing the air-conditioners. Kind regards, Robert Reader Willows Boutique Hotel

Liewe Tollie, Dankie vir jou onlangse opmerking. Kennis word geneem van die lugversorgervoorstel. Ons is besig om ons kamers stelselmatig op te gradeer en sal dit beslis oorweeg om die lugversorgers te installeer. Vriendelike groete, Robert Reader Willows Boutique Hotel

This review has been automatically translated using Google.
Tanya N
Short stay ⋅ Family with teenagers
4.4
Apr 2019

Easy to find, great value for money accommodation. All the staff members were very friendly and helpful. The food was great and the rooms very clean. Overall we had a lovely stay. Thank you!

Cleanliness
4.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Deluxe King Room
Sonja B
1 night stay ⋅ Family with teenagers
4.0
Jul 2019

Was okay. Food was delicious. My compliments to the chef! Every time I wanted to make an inquiry there was no one at reception. Feeling lost in restaurant. Wasn't sure if he was open or not. No one to meet you and assign you a seat. In the room are kettle and coffee facilities, but no plugs practically nearby to make coffee. And TV didn't work. Was apparently busy with upgrades.

Was oukei. Kos was heerlik. My komplimente aan die chef! Elke keer as ek 'n navraag wou doen was daar niemand by ontvangs. Verdwaal gevoel in restaurant. Was nie seker of hy oop was of nie. Niemand wat jou ontmoet en sitplek aanwys nie. In die kamer is ketel en koffiegeriewe, maar geen plugs prakties naby om koffie te maak nie. En TV het nie gewerk nie. Was glo besig met opgraderings.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
3.0
Location
5.0
Safety
4.0
Value for money
3.0
Room stayed in
Deluxe Twin Rooms

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3.6/5

Robert Verified

Properties 3

Reviews 13

On LekkeSlaap 6 years

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From
From R1 600
per night, for 2 ppl
12 reviews
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  • Capacity: 42 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: Botterklapper and Nentabos Street, The Willows, Pretoria East, 0035, Gauteng
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA6Mu7RZeJUSRhomM6e6cJgMdXQadTAnYjTnrUQ27wm04lfked0M?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 600 per night, for 2 ppl 12 5 1 4 Botterklapper and Nentabos Street The Willows 0035 Gauteng 021 201 8901 14:00-22:00 10:00 -25.767344043987 28.313548496295

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