De Hoek Guesthouse

5 resensies

B&B

Resensies

3.8/ 5

Gebaseer op 5 resensies

Goed

Netheid

4.4

Ligging

4.0

Waarde vir geld

3.2

Diens

3.4

Veiligheid

4.2

Rion T

Kort verblyf

4.8

Nov 2023

Good. Excellent, friendly service.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Wade S

1 nag ⋅ Saam met lewensmaat

3.2

Sep 2023

Not a pleasant experience at all. The host was not there to welcome us. We spent 15 minutes knocking to get into the property. There was no fresh milk for coffee, we had to make do with Cremora. TV channels was limited to SABC with very poor reception. The shower head was shocking and it was difficult to shower. I realised I had booked in the wrong area and there was no option to cancel. Not very accommodating.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

1.0

Ligging

3.0

Veiligheid

4.0

Waarde vir geld

3.0

Sien gasheer se antwoord

Hennie

De Hoek Guesthouse

Hi Wade, I was very concerned that you did not enjoy your stay with us. I have checked on your complaints and this is my findings. You arrived just after 22:00 without advising us that you will be a late check-in. We have a manager, like lots of other establishments, who checks guests in. The fact that you waited for him to open up is because we thought you were not coming anymore. Surely you cannot expect us to wait for guests indefinitely. You booked a Standard room, but we upgraded you to a DeLux room at no cost to you. I checked the TV channels personally and there is nothing I can see that is wrong with the reception. We do not advertise that we have DStv. I checked the shower. It is an adjustable head and there is nothing wrong with the shower. It is connected to a high-pressure 200L geyser and is perfect for showering. You say you realised you booked in the wrong area. I do not understand this comment. We are in a quiet and perfectly safe area. If you wanted an establishment in a more vibrant area then I can only apologise. Regarding the Cremora no other guests have complained about this, but if you mentioned it to our Manager he would have sorted it out for you. It is no good to complain about something like this only after you have checked out. I checked on our records, we have had 34 guests in Room 3 this year so far without any complaints and quite a number of compliments.

Johan S

1 nag

3.0

Okt 2023

Baie lekker. Net 'n bietjie TV, die kanaal het nie baie goeie opvangs nie.

Netheid

3.0

Diens

3.0

Ligging

3.0

Veiligheid

3.0

Waarde vir geld

3.0

Gerrit E

1 nag

5.0

Apr 2018

Baie gemaklik, skoon, veilig, goed geleë vir my doel, moderne afwerking. Die gasheer was baie behulpsaam. Die akkommodasie was skoon, goed geleë en het veilig gevoel. Sal definitief weer hier kom bly as die geleentheid homself voordoen.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Venessa F

1 nag

3.2

Aug 2018

Daar was geen warm water nie! Was baie teleurgesteld. Daar was geen warm water nie.

Netheid

4.0

Diens

3.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

1.0

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Kapasiteit: 8 mense
Alle ouderdomme is welkom
Inkloktyd: 14:00 tot 19:00
Uitkloktyd: 10:00
Adres: Weybridge-rylaan 14, Weybridge Park, Gqeberha (Port Elizabeth), 6070, Oos-Kaap

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De Hoek Guesthouse

Resensies

3.8/ 5

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