Lagoon Beach 237A

13 resensies

Selfsorg

Resensies

3.8/ 5

Gebaseer op 13 resensies

Goed

Netheid

4.1

Ligging

3.9

Waarde vir geld

3.5

Diens

3.3

Veiligheid

4.2

Carien H

Kort verblyf ⋅ Saam met vriende

5.0

Aug 2024

Was heerlik en het alles geniet. Was heerlik, die woonstel is so mooi verlig met die son in die oggend, uitsig net so mooi.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

FZP/CTHA

Lagoon Beach 237A

Hi Carien Thank you for taking the time to write us a review; it is always appreciated, so we know what we are doing right and how we can improve. I am so pleased to hear that you enjoyed your stay and that we exceeded your expectations. I hope that we will welcome you back again soon. Kind regards, Jessica CTHA Team

Margitta B

Kort verblyf ⋅ Besigheidsreis

4.8

Mrt 2023

Eenheid is goed geleë. Kort bietjie werk maar oor die algemeen aanvaarbaar. Die deure maak nie behoorlik toe nie en indien dit toe is, kan dit nie oop nie. Die buitedeure van die balkon was 'n reuse gesukkel om oop en toe te maak.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Sien gasheer se antwoord

FZP/CTHA

Lagoon Beach 237A

Hi Margitta Thank you for your feedback and for bringing the balcony doors to our attention, we have had maintenance around now to oil the doors they are much easier to slide open as they should always be. With regards to the other doors are you referring to the bedroom doors. We were not aware that there was an issue, however, maintenance went around and the doors do seem to be a bit swollen and advised this is most likely due to the apartment being situated on the beach. This has also been seen to now. I do hope that we can welcome you back again soon. Kind regards, Jessica CTHA Team

Michelle V

Kort verblyf

4.0

Aug 2024

Perfekte sentrale ligging. Pragtige uitsig. Rustig. Netjies. Ons het ongelooflik lekker by Lagoon Beach 237A gebly. Die uitsig oor die lagoon is 'n droom, jy moet wel op die patio gaan om die see-uitsig te geniet. Die eenheid het alles wat jy nodig het en is baie skoon en netjies. Ons moes ongelukkig vir 2 aande na die luidrugtige musiek en geselskap van permanente inwoners op die 3de vloer luister. Die tweede aand toe ek met sekuriteit gaan gesels, was hulle baie behulpsaam en die geraas het 'n halfuur later bedaar. Dalk kan julle dit oorweeg om 'n trollie beskikbaar te stel vir bagasie vanaf die parkering tot by die eenheid. Dit was nogal 'n storie om alles bo en weer terug by die motor te kry.

Sien meer

Netheid

4.0

Diens

4.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

4.0

Sien gasheer se antwoord

FZP/CTHA

Lagoon Beach 237A

Hi Michelle Thank you for taking the time to write us a review; it is always appreciated so we know what we are doing right and how we can improve. I am so pleased to hear that you enjoyed your stay with us. I do apologise again for the noise disturbances. We have put in a few complaints in this regard already, as the building is very strict, and they actually fine people for this. Thank you for the suggestion of the trolley; it is actually available from the hotel side. They do allow guests from the apartment side to make use of the bag trolleys; they are usually behind the reception desk, but if not, the security guards are usually more than happy to go get one. I have made a note to mention it to our hosts to inform them to mention this to our guests. I hope that we can welcome you back again soon. Kind regards, Jessica CTHA Team

Nico E

Kort verblyf ⋅ Gesin met tieners

4.0

Apr 2024

Amazing. It was very nice. Will actually book the same unit again.

Word in die oorspronklike taal vertoon.

Netheid

4.0

Diens

4.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

4.0

Sien gasheer se antwoord

FZP/CTHA

Lagoon Beach 237A

Hi Nico Thank you for taking the time to write us a review. It is always appreciated. I'm pleased to hear that you enjoyed your stay with us and the apartment. We hope to welcome you back again soon. Kind regards, Jessica CTHA Team

Stuart A

Kort verblyf ⋅ Saam met lewensmaat

3.0

Jul 2024

Disappointing. 2 lounge lamps could not be turned on, and we could not get any immediate assistance in connecting to DSTV.

Word in die oorspronklike taal vertoon.

Netheid

3.0

Diens

2.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

2.0

Sien gasheer se antwoord

FZP/CTHA

Lagoon Beach 237A

Hi Stuart, Thank you for taking the time to write us a review. Your feedback is appreciated as it helps us understand what we are doing right, and how we can improve. I am sorry that your stay did not meet your expectations fully. Our guest relations team will be reaching out to you soon. Thank you for bringing the issue with the lamps to our attention, our maintenance team is now looking into it. Regarding the TV, it is a Smart TV and it seems the Smart Hub Function was not working due to an incorrect time and date. This has now been corrected, and the TV is functioning normally. I apologise that this was not checked during your check-in with the host. I have made the management aware, and they will take the necessary steps to avoid a similar situation in the future. We hope to welcome you back soon. Kind regards, Jessica CTHA Team

Elmarie P

Kort verblyf ⋅ Gesin met tieners

3.6

Mrt 2023

Baie lawaaierig. Lawaaierig met restaurant onder die woonstel. Hoofslaapkamer het nie aircon of 'n waaier nie. Loadshedding is ook 'n probleem met slegs 1 lig wat werk in die hele woonstel. Wag nog steeds vir my "breakage fee". Het nou al 2 boodskappe gestuur vir die "landlady" en wag nig steeds vir 'n antwoord.

Netheid

4.0

Diens

4.0

Ligging

2.0

Veiligheid

4.0

Waarde vir geld

4.0

Sien gasheer se antwoord

FZP/CTHA

Lagoon Beach 237A

Goeiedag Elmarie, dankie vir jou terugvoer met betrekking tot jou verblyf. Ons waardeer alle terugvoer, want dit help ons om die diens wat ons bied te verbeter. Ek het na die deposito-terugbetaling vir jou gekyk en sal seker maak dat dit vinnig verwerk word. Ek is baie jammer vir die vertraging met betrekking tot terugbetaling. Ek hoop dat jy jou verblyf geniet het en wil jou weer bedank vir jou terugvoer. Ons hoop om jou binnekort terug te verwelkom. Groete Shayne

Anda R

Lang verblyf ⋅ Saam met lewensmaat

4.6

Jul 2022

Goed. Ligging is goed aangesien ons besigheid in die omgewing moes doen. Woonstelgebou was netjies en skoon en sekuriteitspersoneel vriendelik.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

3.0

Mohammed O

Kort verblyf ⋅ Gesin met klein kinders

5.0

Apr 2021

It was awesome! The view the convenience the stay the drives the beach the unit I can go on. It was just awesome thank you its just a lekke place!

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

FZP/CTHA

Lagoon Beach 237A

So wonderful to read a review like this and to know that guest enjoyed their stay so much. We hope to see you back soon - great having guest like you.

Celeste M

Kort verblyf ⋅ Gesin met klein kinders

3.4

Jan 2021

Baie lekker. Die hele woonstel is baie luuks, great view. Goeie waarde vir jou geld. Ek dink net in die Kaapse somers sal 'n aircon of ten minste fans jou verblyf net soveel lekkerder maak. Dit was baie warm.

Netheid

3.0

Diens

3.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

3.0

Sien gasheer se antwoord

FZP/CTHA

Lagoon Beach 237A

Hallo Celeste, ek is bly julle het julle verblyf geniet. Ons streef daarop om net beter te wees en daarom waardeer ons u voorstelle vir verbetering om beter as 'n 3-ster te kan wees? Ons sien baie uit na u voorstelle en om u binnekort weer te huisves. Ons is in die proses om plafonwaaiers te installeer. Sien gou weer - Groete Yolandi

Ursula G

Kort verblyf ⋅ Saam met lewensmaat

3.0

Apr 2021

Took an hour and a half to check in. Had to pay a deposit for breakages, and is still waiting for our refund after almost 2 weeks. Still waiting for our return of our deposit.

Word in die oorspronklike taal vertoon.

Netheid

4.0

Diens

1.0

Ligging

3.0

Veiligheid

5.0

Waarde vir geld

2.0

Sien gasheer se antwoord

FZP/CTHA

Lagoon Beach 237A

Please note a security deposit is required on check in and refunds are processed 7 - 14 days after departure should no claims be raised against the deposit.