Ballots Bay - Silver Mist

5 resensies

Selfsorg

Resensies

4.6/ 5

Gebaseer op 5 resensies

Uitstekend

Netheid

4.4

Ligging

4.6

Waarde vir geld

4.6

Diens

4.6

Veiligheid

5.0

Ileen B

Kort verblyf ⋅ Saam met lewensmaat

5.0

Aug 2024

Thoroughly enjoyed our stay; looking forward to returning. We really enjoyed our stay. We will definitely come back again for another visit.

Word in die oorspronklike taal vertoon.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

Johannes

Ballots Bay - Silver Mist

Hi Ileen Ons is bly dat jy en Sarel so lekker gebly het in Silver Mist! Ek hoop julle het die romantiese bad en buite-stort terdee geniet! Sien gou weer! Basson

Derick H

Kort verblyf ⋅ Saam met lewensmaat

5.0

Aug 2024

Fantastiese plek! Baie netjies & skoon. Vriendelike en behulpsame diens. Dankie! Ons het dit vreeslik geniet!

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Sien gasheer se antwoord

Johannes

Ballots Bay - Silver Mist

Ons is baie bly julle het dit geniet! Ons probeer om internasionale standaard te handhaaf teen pryse vir die plaaslike mark. Ons is trots om baie Suid Afrikaanse gaste by Silver Mist te ontvang tesame met ons Europese kliente! Ons sien julle gou weer!

Mariska S

Kort verblyf ⋅ Saam met lewensmaat

4.8

Aug 2024

Ons het baie lekker gebly! Ons het ons naweek baie geniet. Die wind het net baie erg gewaai, maar ons sal beslis weer kom. Die plekkie was mooi skoon en lekker ingerig. Baie dankie.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

4.0

Les M

Kort verblyf ⋅ Saam met lewensmaat

4.8

Apr 2024

5-ster verblyf vir seker. Die gasheer het baie in kontak gebly. Ons het soos royalty gevoel. Die uitsig, die kamer, die bad - iets uitsonderlik. Het reeds vir vriende aanbeveel en ons sal in geen ander plek bly as ek weer in daai area is. Absolutely beautiful!

Netheid

5.0

Diens

4.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Asithandile D

Kort verblyf ⋅ Saam met lewensmaat

3.6

Sep 2024

The stay was good, the place was nice and had incredible views. The stay was great; however, we had to sleep on linen that was previously used and dirty. When we reported this, we were told that it was all in our heads. The host is actually very arrogant and doesn't have any regard for their guests. Secondly, we broke two of their glasses and were quoted for a whole set when they're available for sale individually.

Word in die oorspronklike taal vertoon.

Netheid

2.0

Diens

4.0

Ligging

3.0

Veiligheid

5.0

Waarde vir geld

4.0

Sien gasheer se antwoord

Johannes

Ballots Bay - Silver Mist

We appreciate the review and the opportunity to address the concerns raised. At Silver Mist, we take great pride in maintaining the highest standards of cleanliness. We can assure you that all linen is thoroughly cleaned and replaced between each booking. The claim that linen was reused or dirty is entirely unfounded. We encourage future guests to refer to other reviews that reflect our commitment to cleanliness. Regarding the broken glasses, these were unfortunately disposed of in the outside bin without being reported to us. We followed up with the guests, as this was the first instance of a guest breaking both a wine glass and a champagne glass. We promptly replaced the broken items by purchasing new sets, as individual crystal glasses are not sold separately. We regret that the guests did not acknowledge responsibility for the breakages. Additionally, we were happy to accommodate the guests' request for 12 red roses, which we provided at our own expense. However, we did face some challenges during their stay, including a late check-out (1 hour and 45 minutes past the agreed time) and the condition in which the unit was left, with windows open, doors unlocked, and oil on the gas hob and floor. While we strive to make every guest experience a positive one, this particular experience was challenging for us as hosts. Nonetheless, we remain committed to providing exceptional service to all our guests.