Studio 28 Clarens
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4.1/5
Valerie Geverifieer
Eiendomme 4
Resensies 170
Op LekkeSlaap 10 jaar
Opsomming van Resensie
Ewald J - Sep 2024
Algehele gradering
Baie nice.
Jacques P - Aug 2024
Algehele gradering
Thank you for a wonderful stay!
Lees meerKarisma S - Aug 2024
Algehele gradering
Excellent accommodation. Value for money. Peaceful and serene location.
Lees meerMabel V - Mei 2024
Algehele gradering
Alles was perfek. Skuifdeur werk nie.
Gladwin M - Apr 2024
Algehele gradering
Private.
Bruce G - Aug 2024
Algehele gradering
Enjoyable stay.
Larisa D - Jun 2024
Algehele gradering
Gerieflik, cozy, mooi.
Anna A - Mrt 2024
Algehele gradering
Die hele ervaring was baie aangenaam en rustig.
Studio 28 Clarens se terugvoer
Thank you, Anna, for your review, and I'm glad to hear that you enjoyed your stay.
I have already ordered a new grid for the braai, and I am waiting for it.
I am not sure about the handrails as there are no stairs at the unit. The stepladder on the wall is there only to gain access to the small loft where the geyser is, in case we need to, and not for the guests.
Kind regards
Valerie & Team
Carien S - Jan 2024
Algehele gradering
Netjiese beskostigbare verblyf.
Dikeledi L - Mrt 2024
Algehele gradering
Amazing.
Gavin A - Jun 2024
Algehele gradering
Very pleasant.
Carmen L - Apr 2024
Algehele gradering
Enjoyable.
Renier P - Jan 2024
Algehele gradering
Lekker.
Anonieme gas - Apr 2024
Algehele gradering
Illse V - Jan 2023
Algehele gradering
Good close to our leave.
Studio 28 Clarens se terugvoer
Thank you Illse for a fabulous review. We look forward to your next visit. Valerie
Tshepo M - Nov 2023
Algehele gradering
Excellent.
Jaco C - Apr 2023
Algehele gradering
The stay was very pleasant.
Studio 28 Clarens se terugvoer
Thank you Jaco for a great review! It was a pleasure hosting you.
Valerie
Piet V - Sep 2023
Algehele gradering
Lekker.
Lerato M - Des 2023
Algehele gradering
Good stay but bad service via the host.
Studio 28 Clarens se terugvoer
I am quite surprised at your review.
When you asked me if there was an iron in the unit, I told you that there wasn't one.
As mentioned in the 14 years I have had my establishment, I have never been asked for an iron. As this is not a 1st necessity, I don't see the need to mention it in the description.
As for the toilet, it is the first time I have heard about it. We have guests every week, and no one else after you mentioned that there is a problem. The cleaning staff clean and check after each guest and all was fine.
Clarens is under water restrictions and the municipality closes the water off regularly to avoid depleting the reservoirs, so it could be that there was no water a this specific time. Although the complex has a water backup, if guests are not water-wise, the tanks can get empty.
Faiza O - Des 2022
Algehele gradering
Amazing.
Studio 28 Clarens se terugvoer
Hi Faiza, thank you for a great review. I have looked at installing Wi-Fi, but at this stage it is not feasible. Hopefully in the near future. Valerie
Jeane J - Jul 2022
Algehele gradering
Pragtige netjiese woonstel.
Lorraine F - Jan 2022
Algehele gradering
Google maps took us through the backend of the area which was a bit off putting.
Studio 28 Clarens se terugvoer
Thank you Lorraine for your nice review!
I can't believe that Google Maps doesn't take the straight route. Not sure if it can be changed though.
We are in Clarens, not outside of town, as Larola is definitely part of Clarens. Anyway, nothing is far in our little village!
We hope to host you again in the future.
Heleen R - Jan 2022
Algehele gradering
Heerlik geslaap en gebly.
Deborah F - Mrt 2022
Algehele gradering
Relaxed unit that is perfect for a weekend break away.
Anonieme gas - Jan 2022
Algehele gradering
Anonieme gas - Jul 2022
Algehele gradering
Adriaan V - Jul 2022
Algehele gradering
Dit was goed.
Ceri K - Feb 2022
Algehele gradering
Het meer verwag en gehoop jy kon die natuurskoon en berge sien vanaf woonstel.
Studio 28 Clarens se terugvoer
Thank you for your feedback.
Ventilation - there are windows on both sides of the unit, so you just need to open them to get ventilation.
There are no security gates as we are in a secure complex with 24/7 security. In the 11 years I have had Studio 28 Clarens, I have never had any incident. So I gather the complex is pretty safe!
It would have been nice of you to let me know then and there so we could fix any tap that was leaking during your stay. I am also not sure which taps are leaking, as I haven't found any.
I am sorry you found that the bathroom was not clean enough. I will certainly take it up with my housekeeper to see what could have happened.
Valerie & Team
Billy D - Des 2021
Algehele gradering
Very enjoyable.
Studio 28 Clarens se terugvoer
Thank you Billy for a very nice review. We hope to host you again in the future.
Valerie & Team
Soekie S - Des 2021
Algehele gradering
Blyplek is netjies. Kon dit maklik kry. Veilige parkeerplek. Vol DStv. Sal weer hier kom bly.
Studio 28 Clarens se terugvoer
Thank you for a very nice review.
Valerie & Team
Paul A - Mrt 2021
Algehele gradering
Lovely time.
Alwyn O - Aug 2021
Algehele gradering
Baie lekker.
Leánne N - Jun 2021
Algehele gradering
Jy kry waarvoor jy betaal.
Lees meerIzak V - Okt 2021
Algehele gradering
Baie lekker gekuier en die mens is altyd gasvry.
Trix V - Apr 2021
Algehele gradering
Plek was skoon en netjies.
Lees meerAnya G - Des 2021
Algehele gradering
Voldoende, maar kon beter wees.
Studio 28 Clarens se terugvoer
Dear Anya,
I am sorry about the issues you experienced at Studio 28 Clarens.
I am taking up the issue of the dust in the unit with my housekeeper, and will mention to the body corporate that the gardens need more attention (being in a complex the gardens are maintained by them).
Security - we are in a very secure complex, with security guards walking around 24/7. In all the years I have never had a security issue at Studio 28 Clarens. Did you have a bad experience? If this is the case, please let me know directly.
Kind regards,
Valerie
Ria C - Apr 2021
Algehele gradering
The worst place I have ever stayed in Clarens.
Lees meerAmorie P - Jan 2020
Algehele gradering
Baie lekker!
Studio 28 Clarens se terugvoer
Thank you Amorie, for a lovely review.
Valerie and Rose.
Leigh-mari W - Sep 2020
Algehele gradering
Lekker naby aan als
Studio 28 Clarens se terugvoer
Thank you for a lovely review.
Valerie & Team
Lucas W - Feb 2020
Algehele gradering
Netjies, snoesig en niks meer nodig.
Daleen S - Jan 2020
Algehele gradering
Ons het baie lekker gekuier. Studio 28 is gerieflik en baie netjies.
Studio 28 Clarens se terugvoer
Thank you for a lovely review.
I am sorry you feel the security is not 5*. Larola Terraces, where Studio 28 Clarens is situated has 24/7 security, and in the 10 years I have had my establishment, we didn't have any incident.
Valerie & Rose
Ettienne K - Nov 2020
Algehele gradering
Goeie waarde vir geld.
Tersia D - Sep 2020
Algehele gradering
Lekker.
Karen D - Feb 2020
Algehele gradering
As jy opsoek is na goedkoop verblyf wat nie afskeep op kwaliteit nie, sal ek Studio 28 Clarens met graagte aanbeveel.
Boitumelo C - Des 2019
Algehele gradering
The place was so clean. Loved the communication with the landlord. She kept us updated.
Studio 28 Clarens se terugvoer
Thank you for a lovely review.
We hope to host you again soon.
Valerie and Rose
Stephan J - Apr 2019
Algehele gradering
Lieflik plek.
Anita B - Aug 2019
Algehele gradering
Die plekkie was mooi en netjies gewees. Alles was mooi skoon.
Sanet S - Apr 2019
Algehele gradering
Rustig en skoon.
Johannes V - Apr 2019
Algehele gradering
Was okay.
Steph N - Nov 2019
Algehele gradering
Baie netjiese eenheid.
Studio 28 Clarens se terugvoer
Thank you for your review.
I imagine that with the Rugby world cup, the whole town was celebrating hence the noise. I am sorry for that.
Studio 28 Clarens is situated in the secure complex of Larola Terraces with 24/7 security. In the 9 years, I had this establishment, I never had any security issue. So I am surprised by your rating on security.
You had originally booked at my other establishment in Main Street, but did not want to be in Main street. This is why offered you Studio 28 Clarens, which is located away from the centre of town, which is what you wanted. So again, I am quite surprised at your rating for the location.
As I was running a special for that weekend, you also had a 20% discount on the standard rates.
Johan P - Sep 2019
Algehele gradering
Plek kort 'n skoonmaak en 'n upgrade.
Lees meerStudio 28 Clarens se terugvoer
Dear Johan,
Thank you for your review. As stipulated on the website and shown on the map, Studio 28 Clarens is situated in Larola Terraces, a complex that is on the outskirt of Clarens and not in town. The distance from the apartment to the town centre is 900m.
The Larola complex has 24/7 security, with guards patrolling. In the 9 years I have had the apartments, I never had any security issue.
Clarens town as well as the township are one, and we all work together (we do not have any informal settlement in Clarens and surrounds). Again I never had any security issue over the years. The swimming pool is a private property and has been closed for years as a child drowned in it. Unfortunately I cannot be responsible for someone else' s property.
Before you confirmed the booking, I explained that the apartment did not have separate bedrooms, but we offered the option of 2 single beds (instead of a king size bed), yet you confirmed the booking. You then complained to me that there was only one room. The apartments are like "bachelor" flats and are open plan. The photos do show it as well as the description.
I am sorry you found the bathroom dirty. I was there myself before your arrival and all was clean. It could have been because of the very strong winds and extremely dry weather we had that weekend, were dust, leaves, etc.. got in even with closed doors and windows. (for info, the photos are showing what we currently offer).
Kind regards
Valerie
Christelle G - Jun 2018
Algehele gradering
Dit was absoluut fantasties.
Erika S - Apr 2018
Algehele gradering
Baie rustige en netjiese plek en omgewing.
Manda R - Aug 2018
Algehele gradering
Selfsorg-eenheid in veiligheidsoord buite Clarens se besigheidsarea.
Kebalepile I - Des 2018
Algehele gradering
It was an exquisite adventure and we both enjoyed
Lees meerStudio 28 Clarens se terugvoer
Thank you for your review. Unfortunately, if I haven't been notified that you have paid the full amount, the balance is still outstanding and has to be settled on arrival. It is specified on our T&C and on the confirmation I emailed you. I was notified a day after your departure. This is why I asked that you be refunded, which they did.
Regarding the bath plug, we have removed them as there is a water crisis in Clarens because of the drought, and we ask our guests to please be water wise and rather shower than bath. This is why I have put signs in each apartment.
I see that you only gave 3 stars for security - Studio 28 Clarens is situated in a secure complex with 24/7 security guards.
But I am glad that you did enjoy your stay!
Erna W - Jul 2018
Algehele gradering
Baie lekker, gerieflik.
Izak V - Des 2017
Algehele gradering
Baie rustig en skoon.
Studio 28 Clarens se terugvoer
Thank you Sakkie for a fantastic review! We are glad you enjoyed your stay.
Valerie & Team
Yolande V - Mrt 2017
Algehele gradering
Was skoon, netjies en rustig.
Studio 28 Clarens se terugvoer
Thank you very much for a great review!
We look forward to welcoming you again soon.
Kind regards. Valerie
Marlene R - Des 2017
Algehele gradering
Verblyf baie aangenaam.
Alda W - Nov 2017
Algehele gradering
Baie gerieflik. Sal definitief weer daar gaan slaap.
Studio 28 Clarens se terugvoer
Thank you for a great review!
Regards,
Valerie and team
Peter Z - Nov 2017
Algehele gradering
Baie gemaklik.
Studio 28 Clarens se terugvoer
Thank you for a lovely review!
Valerie and Team
Chantelle P - Des 2017
Algehele gradering
Salige nagrus
Neels G - Nov 2017
Algehele gradering
Baie aangenaam.
Studio 28 Clarens se terugvoer
Thank you Neels for a lovely review.
We look forward to welcoming you again soon!
Valerie and Team
Jean-jacques N - Jan 2017
Algehele gradering
Aangename en netjiese verblyf vir ons vinnige in en uit Clarens naweek.
Studio 28 Clarens se terugvoer
Thank you for a lovely review!
Kind regards
Valerie and Team
Janine P - Jul 2017
Algehele gradering
Rustig
Studio 28 Clarens se terugvoer
Thank you for a lovely review
Kind regards
Valerie and Team
Manfred H - Jan 2017
Algehele gradering
Ons verblyf was baie aangenaam.
Studio 28 Clarens se terugvoer
Thank you for your review.
Studio 28 Clarens is situated in Larola, a secure residential complex, on the edge of town.
In the 6 years I have had Studio 28 Clarens, I have never had any security issue with my guests.
I am sorry you felt unsafe.
Unfortunately we cannot send you an email to apologize as you did not provide us with your email address.
Kind regards,
Valerie
Scott D - Jul 2017
Algehele gradering
Very practical and cost effective.
Studio 28 Clarens se terugvoer
Thank you for a lovely review, Scott.
We are glad you enjoyed your stay with us!
Valerie and Team
Gavin S - Jan 2017
Algehele gradering
Recommendable.
Lees meer
Hierdie resensie word in sy oorspronklike taal gewys.
Vertaal na Afrikaans.
Kan dit aanbeveel.
Studio 28 is voldoende verblyf vir 'n paartjie. Hier is net 'n paar voorstelle waar ons dink verbeter kan word. 1) Die yskas is te klein en daar is nie genoeg plek vir 'n paartjie nie. Selfsorg-eenheid moet 'n yskas he waarin mens meer as 'n klein pakkie vleis en 'n bietjie ys kan sit. 2) Die vrieskas was toegevries en moet nagegaan word voor gaste se aankoms. 3) Oorweeg dit om beter kanale op die DStv-pakket te sit, geen sportkanale, ens. SA het 'n internasionale krieketwedstryd gespeel en ons moes by 'n restaurant gaan kyk. 4) Oorweeg dit om 'n groter TV in die kamer te hê. Die eenheid is goed toegerus met alles wat jy nodig het vir selfsorg.
Hierdie resensie is vertaal.
Sien oorspronklike in English.
Studio 28 Clarens se terugvoer
Thank you for your review and for the compliments. As you could see, the kitchenettes are built-in units and there is no space to put a bigger fridge. Thank you for mentioning the icy freezer. I will look into it.
We only offer a smaller DStv bouquet, as we believe visitors come to Clarens to enjoy the town and its vibe. Most people do prefer to watch sports in one of our local restaurant/ pub where they enjoy the big screen and the atmosphere.
Kind regards,
Valerie
Buks O - Des 2017
Algehele gradering
Skoon.
Madelaine D - Mei 2017
Algehele gradering
Verblyf was oud, verniel en vuil.
Lees meerStudio 28 Clarens se terugvoer
Dear Madelaine,
I am sorry you had a bad experience during your stay. It would have been great if you had mentioned it to me then so that I could have sorted it out immediately. When you called me for the TV, for example.
I rely on my assistant to check the apartments before check in, but obviously this wasn't done up to standards and I really apologize for it.
I have taken it up with my staff as this is unacceptable.
Again accept my apologies.
Kind regards,
Valerie.
Magda S - Okt 2016
Algehele gradering
Baie netjies, gerieflik en skoon.
Studio 28 Clarens se terugvoer
Thank you for a lovely review.
We look forward to your next visit!
Amanda K - Jan 2016
Algehele gradering
Uitstekend.
Studio 28 Clarens se terugvoer
Thank you for a great review!
Antonette V - Jul 2016
Algehele gradering
Very good.
Studio 28 Clarens se terugvoer
Thank you for a lovely review.
We look forward to your next visit!
Valerie
Sharonne S - Jul 2016
Algehele gradering
Ontspannend in 'n pragtige omgewing.
Owen H - Apr 2016
Algehele gradering
Great place in a relaxing enviroment.
Studio 28 Clarens se terugvoer
Thank you for a lovely review, and for coming back to Studio 28 Each time you visit Clarens!
Amanda L - Mei 2016
Algehele gradering
Baie netjies!
Eretha R - Mrt 2016
Algehele gradering
Dit was aangenaam.
Jakkie J - Mei 2016
Algehele gradering
Dis jammer oor die ligging.
Lees meerStudio 28 Clarens se terugvoer
Sorry I am French, so I don't understand Afrikaans. I nevertheless had someone to translate the guest's email.
Studio 28 Clarens is situated 900 m from the centre of town, the Square. This is mentioned on the description of our establishment. As is that the parking is not in front of the door, but about 40 m away. We are in a complex and the parking is the same for all, but we have reserved space for our guests. The parking is under cover and guards patrol there.
There is no informal settlement in Clarens. Kguberswana, the "township" is part of town, like a suburb and about a 1/3 of town is close to it.
Our position on the Google map is accurate and guest can therefore check our exact location before booking. We often have guests returning to Studio 28 Clarens because it is peaceful and away from the hub.
I do take pride in making sure that my establishment is clean and well maintained, and I am glad to see that Jakkie noticed it.
Unfortunately we cannot please everyone, and I am very sorry that the guests didn't enjoy their stay.
Andre C - Sep 2015
Algehele gradering
Dit is 'n baie lekker stil area in Clarens, en die uitsig is fantasties, die kombuis is baie goed toegerus.
Studio 28 Clarens se terugvoer
Hi Andre,
Thank you for a lovely review. It was a pleasure hosting you.
I do hope to see you again soon.
Valerie
Alwyn S - Jun 2015
Algehele gradering
Pragtige, gemaklike verblyf.
Studio 28 Clarens se terugvoer
Dear Alwyn,
Thank you for your compliments. We hope to host you again soon.
Best regards,
Valerie
Bibi R - Okt 2015
Algehele gradering
Verblyf was voldoende.
Studio 28 Clarens se terugvoer
Dear Pieter,
Thank you for your review. We are in a secure complex and there is a designated undercover parking for all the apartments in the complex. It is approximately 40 metres from the unit's door. I am glad that you nevertheless enjoyed your stay.
Regards,
Valerie
Henrietta B - Sep 2015
Algehele gradering
Ons het beter verwag.
Studio 28 Clarens se terugvoer
Dear Henrietta,
Thank you for your review and your concerns.
When I got the apartment ready for your arrival on Friday morning, the geyser was perfect. Unfortunately, as you arrived, there was some water on the floor. I asked our handyman to come immediately and check, and he said that the geyser had a small leak and that it should be fine for the weekend. I nevertheless offered you similar accommodation a couple of doors away, at a friend's establishment, but you decided to stay. We checked the geyser a few times during the weekend and it was fine. The photos on the website show the bathroom and the kitchenette as it is. We also mention that we do not offer the full DStv bouquet. Unfortunately our establishment is too small to qualify for the hotel/guesthouse DStv bouquet, so we offer a smaller bouquet.
Best regards,
Valerie
Rina S - Apr 2015
Algehele gradering
Besoek aan Clarens is wonderlik, verblyf by Studio 28 nie aan te beveel nie.
Lees meerJs S - Des 2015
Algehele gradering
Plek sien ons nooit weer nie!
Lees meerStudio 28 Clarens se terugvoer
As explained to the guests, the Municipality had a water crisis, which was totally out of my hands.
I kept phoning the Municipality Manager to get updates, and informed the guests about it. All the water pipes have been replaced by an outside contractor and they decided to turn the new system on that weekend, despite the Municipality asking them not to do so. Many new pipes burst and had to be repaired, which is why they had to turn the water off for so long.
At this time of the year, other guest houses are full, so the best I could do was to ask one of my friend if my guests could use her house.
I am terribly sorry about the inconvenience all this has caused, but really there was nothing more I could do.
Other guests who were booked that weekend had the same problem, but understood that it was out of my control.
The photos that are on the website are what Studio 28 Clarens is, I did not hide anything.
Please accept my apologies again for the inconvenience of the water issue.
Valerie
Michel T - Jan 2015
Algehele gradering
Avoid this establishment at all cost. Pokey, dirty and in a dubious location! Very overpriced for the amenities!
Studio 28 Clarens se terugvoer
Dear Michel
I am sorry you didn't like our apartments. We are located in Larola, a secure residential complex in Clarens, so I do not understand how it can be dubious.
There are photos on the website that show the apartments as they are. As for the cleanliness, I did check it myself before your arrival and it was clean. Unfortunately your dog might have brought dirt in.
We do offer some amenities, soap, shower gel and shampoo, all individually packed, and they were in the bathroom when you checked in.
Ina M - Mei 2014
Algehele gradering
Studio 28 Clarens se terugvoer
Dear Ina,
Thank you for a lovely review. We look forward to welcoming you again soon.
Regards,
Valerie
Carin R - Jul 2014
Algehele gradering
Fantastic!
Studio 28 Clarens se terugvoer
Dear Carin,
Thank you for a great review. We would love to host you again!
Regards,
Valerie
Nico V - Feb 2014
Algehele gradering
Baie lekker gebly, baie skoon en netjies.
Heila O - Aug 2014
Algehele gradering
Uitstekend ingerig om die koue te trotseer.
Studio 28 Clarens se terugvoer
Dear Heila,
Thank you for a lovely review. We look forward to welcoming you again soon.
Regards,
Valerie
Melanie D - Feb 2014
Algehele gradering
A bit dissapointed that we had no view, but otherwise an enjoyable stay
Studio 28 Clarens se terugvoer
Dear Melanie,
Thank you for your review and for appreciating the effort we put in. It was a pleasure hosting you.
Regards,
Valerie
Simon W - Des 2014
Algehele gradering
We came to Clarens to get married
Studio 28 Clarens se terugvoer
Dear Simon,
It was a pleasure hosting you both. I am sorry that people a few doors away disturbed your stay. You could have let me know and I would have asked the police to intervene.
Best regards,
Valerie
Piet D - Sep 2014
Algehele gradering
Het 'n heerlike naweek gehad.
Nicolize C - Apr 2014
Algehele gradering
Skoon en netjies, maar kyk uit oor plakkerskamp.
Jolandi D - Aug 2014
Algehele gradering
Knap en netjies, maar sleg geleë.
Studio 28 Clarens se terugvoer
Dear Jolandi,
Thank you for your review. I am surprised that you rate the location and security so low. We are situated in Larola, a secure residential complex with guards patrolling. It is our policy to respect our guests' privacy and we do not come to check on guests all the time. I am only a phone call away (24/7) should you need anything.
Regards,
Valerie
- Kapasiteit: 4 mense
- Geen kinders onder 12
-
Inkloktyd: 14:00 tot 23:00
Uitkloktyd: 10:00 - Adres: H/v Larola-straat & Trans Caledon-straat, Larola, Clarens, 9707, Vrystaat
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