The Den Apartments by Raw Africa Collection

Tap any rate to see more detailed pricing.

Price Includes

Studio 35

Rates displayed are on a self-catering basis.

Two Bedroom Apartment

Rates displayed are on a self-catering basis.

House Rules

*The cardholder & ID/Passport must be present at check-in.
*The credit card used for the online payment must be present at check-in.

PAYMENT POLICY

A confirmed booking comprises the following terms & conditions:
• Deposit payment of 50% upon confirmation of reservation.
• Balance payment must be received by 22 Eikehoff Apartment no later than 30 days prior to arrival.
• Reservations made less than 30 days prior to arrival will require full payment within 48 hours.

CANCELLATION POLICY

Cancellation must be made in writing and the conditions of cancellation are as follows:
• 31 days and more: free cancellation.
• 30 days and less 100% is forfeited.
• No shows: 100% cancellation fees
• No refund will be given for guests who arrive but leave before the completion of their stay.
• 3% of the Total Deposit/Payment should a refund be required as an admin fee.

PEAK SEASON (15 December – 7 January)

• A 50% non-refundable deposit is required to confirm a reservation.
• Balance payment is required 60 days prior to arrival.

STANDARD TERMS & CONDITIONS

• All bank charges are to be covered by the guest, agent, or operator. If a refund is paid by 22 Eikehoff Apartment, then
the bank charges for the refund will be deducted from the refund payment.
• Incorrect quotes or charges to the guest will be covered by the booking agent or operator.
• Provisional bookings will be held for a maximum of 14 days unless an extension has been requested in writing and has
been approved.
• This document serves as a binding contract. Upon receipt of this document, you are legally bound to the terms &
conditions stated here within.
• The Laws of the Republic of South Africa shall in all respects, govern this contract.
• Rates are quoted in South African Rand (ZAR) and are inclusive of 15% VAT.
• Raw Africa Boutique Collection reserves the right to amend the quoted tariffs should there be any change in the
percentage rate of VAT or any other levy, tax or impost becoming payable by Raw Africa Boutique Collection after the
date of booking or in the event of the devaluation of the SA Rand.
• Rack Rates provided are a guideline and are not the contracted rates. These are purely for the purpose of comparison
and are subject to change without prior notice.

ARRIVAL & DEPARTURES

The Eikehoff Apartment at 22 is a self-check-in establishment where guests receive access codes in advance via email
and WhatsApp through a welcome letter. A lock box outside the apartment contains the keys.

Check-in time is from 14:00.
Check-out: by 11:00.

Cancellation Policy - Custom