Villa del Mar
Ontmoet jou gasheer
Kyk 'n bietjie na die gasheer se rekord.
4.7/5
Laurence Geverifieer
Eiendomme 1
Resensies 22
Op LekkeSlaap 3 jaar
Opsomming van Resensie
Anonieme gas - Jul 2024
Algehele gradering
Louis N - Des 2023
Algehele gradering
Wonderlike huis met goeie fasiliteite.
Leah V - Jan 2023
Algehele gradering
Lieflike villa het alles.
Letichia J - Feb 2024
Algehele gradering
Amazing place.
Danie C - Jun 2024
Algehele gradering
Lekker ruim vir 6 mense.
Zain K - Nov 2023
Algehele gradering
Awesome.
Colleen O - Feb 2023
Algehele gradering
We had a lovely weekend at Villa Del Mar. There were one or two snags, but Laurence was great and responded immediately.
Zayaan A - Feb 2023
Algehele gradering
Villa del Mar is a stunning house, however there were a few downfalls after arrival.
Lees meerVilla del Mar se terugvoer
Hi Zayaan thanks for your feedback. I wished you had discussed the issues with me prior to checking in or at the time. I did come out to fix the wifi and tv which was as a result of your children pulling all the plugs out to play games. The light unfortunately was a bulb issue . I believe two rolls is toilet paper per bathroom sufficient. Two black bags should last a week as this is what municipality will collect
Tracey R - Jan 2023
Algehele gradering
From the beginning when the owner mixed up the booking dates and we had to check in a day late, this experience was a disaster.
Lees meerVilla del Mar se terugvoer
This guest was highly upset by the change of dates incident on her booking, which was caused jointly by the booking platform and me, not confirming that the booking platform had changed the dates on her booking in the calendar, which they had not. As a result and from the beginning she was hostile and aggressive. She behaved badly, being abusive and aggressive to me, my neighbour who tried to help, and the co-host of this property during her stay. I believe this review is a malicious and personal attack on me, and aimed to cause damage to the reputation and well-being of the business and has nothing to do with the property. I have been hosting at this property for two and a half years and hosted one hundred and eight guests. I currently have a 4.9-star ad 9.7-star ranking on other platforms. You can see the reviews on this site also are exemplary.
In preparing for guests, we have the same staff and use the same check-in and check-out protocol for all guests. Cleaning materials, linen, towels, hand towels, toilet paper and paper towels are all provided. Two toilet rolls per bathroom and sunlight liquid, Handy Andy and 1 dishwashing tablet per day are provided, with two black bags. The Verimark broom and mop plus bucket are always in the cupboard. We provide enough of the essentials for the period of your stay.
Yes, the guest contacted me the day before check out insisting on me resupplying the house with all cleaning materials. Her statement was “she wasn’t prepared to spend any money on these items as at the exorbitant price this should be included”. This made no sense and I at the time suggested that if she wanted the house serviced, I would get someone at a fee of R350 for the day.
Indeed, the gas did run out after 22:00 one evening and I suggested that I come first thing in the morning to replace it. When she stated she was needing to cook at 22:20 in the evening, I went over and replaced it with my neighbour within 15 minutes, and exchanged it within 15 minutes, I would like any guest reading this review to look at all the other reviews to realise that this one is unlike all the other impeccable reviews I have received before and after this guest. In fact, the guests after her have booked again for December this year. The guest further refused to communicate with me regarding check out and finally vacated the premises at 12:22 knowing another guest was checking in at 15:00 and knowing that they should have vacated at 10:00. I was ignored totally. Her behaviour at check out was extremely rude and obnoxious towards my neighbour. I believe her statements are false, defamatory, and libellous and totally devoid of truth.
Donelle A - Nov 2022
Algehele gradering
Tranquil, such a spoil to just get away from the hustle and buzz of the city.
Harriette F - Sep 2022
Algehele gradering
Dit is was fantasies, eintlik meer as wat ons verwag het.
Villa del Mar se terugvoer
Dit was 'n absolute plesier om julle gasheer te wees. Die huis was silwerskoon en netjies en ek is bly julle het die villa geniet. Voel asseblief vry om enige tyd terug te kom.
Tracey P - Aug 2022
Algehele gradering
Spacious and comfortable.
Villa del Mar se terugvoer
Tracey, it was an absolute pleasure to have you and your guests at the villa. Thank you for looking after it as if it was your home, thanks also for all the communication! You are always welcome
Carl H - Feb 2022
Algehele gradering
Fantastic and relaxing. Really felt like a destination where you can bring overseas travellers.
Anna-marie B - Feb 2022
Algehele gradering
Fantastiese huis, met besondere goeie kommunikasie en gasvryheid!
Lees meerVilla del Mar se terugvoer
Baie dankie vir jou terugvoer en review. Sien uit om julle weer to akkomodeer! laurence
Kim W - Okt 2022
Algehele gradering
Spacious house that can accommodate the whole family. Felt pampered and relaxed spending time in the pool and jacuzzi.
Rogini P - Feb 2022
Algehele gradering
Perfect getaway, great facilities.
Cindy E - Nov 2021
Algehele gradering
Wonderful holiday home right near the beach.
Lees meerBernice L - Des 2021
Algehele gradering
Absoluut 'n fantastiese plek vir 'n lekker wegbreek, waarde vir jou geld.
Shaleen F - Nov 2021
Algehele gradering
Casa Del Mar is a beautiful home perfect with all amenities needed for the perfect stay for a large family.
Cara A - Nov 2021
Algehele gradering
We spent a lovely few days at Casa Del Mar!
Adele S - Okt 2021
Algehele gradering
Relaxing and stress free.
Mandy B - Okt 2021
Algehele gradering
Alles en meer
Lees meerVilla del Mar se terugvoer
Ek is baie bly dat julle VDM geniet het. Julle is meer as welkom om weer te bespreek.
- Kapasiteit: 8 mense
- Alle ouderdomme is welkom
-
Inkloktyd: 15:00 tot 20:00
Uitkloktyd: 10:00 - Adres: Disa-weg 122, Bettysbaai, 7141, Wes-Kaap
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