Good day Walter,
Many thanks for taking the time to review your stay in Witsand. We are delighted that you enjoyed the views of the Breede river.
We manage ten holiday homes in Witsand, they are all self-catering which means we supply the initial consumables. This is standard practice with all self-catering accommodation. We also supply several load shedding light bulbs in the house, a gas hob and a soon-to-be-fitted battery pack for WiFi.
There are liquid soap dispensers in all bathrooms.
We try hard to practice sustainable tourism practices which is why we ask all our guests to please recycle.
We are not sure why you found the bed uncomfortable as a new mattress was invested in less than a year ago. However, we will look into it and most likely remove the current base.
A new smart TV was also invested in, this is located in the living room near the fireplace. We have not had any complaints before about where it is placed but will have a look at that and modify if necessary.
During Witsand’s high season it is very difficult to get time to do maintenance jobs as Waterford is just about booked the whole time - mostly by returning guests who love this charming , simple , private and budget rate cottage. However, it is just about end of season now and we will have the time to address all the complaints you have made. The couch in the lounge will also be upgraded shortly.
Plus a deep clean has been scheduled for next week.