Wegbreek

2 resensies

Selfsorg

Resensies

4.3/ 5

Gebaseer op 2 resensies

Baie goed

Netheid

3.5

Ligging

5.0

Waarde vir geld

3.0

Diens

5.0

Veiligheid

5.0

Hettie S

Kort verblyf ⋅ Gesin met tieners

5.0

Jun 2023

Lovely spacious place. We will be back! The place was awesome. Check-in easily. Rooms were clean and spacious. There were more than enough bathrooms and a perfectly equipped kitchen. The house has a wonderful sitting room and kitchen on the second floor with sea view. Inside and outside braai area – which makes it perfect for any weather condition. Only 5 minutes walk to the 2 main beaches in Voelklip. I will recommend this for everyone, especially bigger groups like 2 families.

Word in die oorspronklike taal vertoon. Sien meer

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Shehnaz K

Kort verblyf ⋅ Gesin met klein kinders

3.6

Aug 2022

Over-priced old house with outdated bathrooms and one bedroom with an uncomfortable bathroom. The house is overpriced and the bathrooms were old. The one toilet did not work well, neither did the dishwasher. I was expected to wait for a plumber to fix the blocked drains. The one bed was in a bathroom with a mattress with broken springs, the other bed was in a cold, dark lounge, also with an uncomfortable mattress. Really outdated house and bathrooms.

Word in die oorspronklike taal vertoon.

Netheid

2.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

1.0

Sien gasheer se antwoord

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Wegbreek

Dear Shehnaz, Thank you for sharing your feedback with us. We sincerely appreciate your input and take guest satisfaction very seriously. We apologize for any disappointment you experienced during your stay at our property. We understand that the images of the house may have set certain expectations, and we strive to ensure that our guests' experiences align with those expectations. We are pleased to inform you that we have recently made significant upgrades to the house, and we encourage you to view the latest images to get a better sense of the improvements. Regarding the issue with the dishwasher, we apologize for any inconvenience caused. We appreciate your prompt communication in notifying us about the problem. As per your request, we immediately arranged for a plumber to inspect the dishwasher on Sunday afternoon. Our aim was to resolve the issue as quickly as possible to ensure a comfortable stay for you. We value your feedback and will continue to make efforts to improve our property and the overall guest experience. If there is anything else we can do to address your concerns or make your future stays more enjoyable, please do not hesitate to let us know. Once again, we apologize for any inconveniences you encountered and hope to have the opportunity to welcome you back in the future. Best regards,